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Remote Chat Support Jobs in Collierville, TN (NOW HIRING)

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VFD Technical Support Specialist

Byhalia, MS · Remote

The work model for the role is: remote, in the United States, supporting the Motion Drive Products division. Your role and responsibilities: * Provide technical support via phone & email for common ...

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$12

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How much do remote chat support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote chat support in Collierville, TN is $23.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $25.10 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are popular job titles related to Remote Chat Support jobs in Collierville, TN?

For Remote Chat Support jobs in Collierville, TN, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support jobs in Collierville, TN look for?

The top searched job categories for Remote Chat Support jobs in Collierville, TN are:

What cities near Collierville, TN are hiring for Remote Chat Support jobs?

Cities near Collierville, TN with the most Remote Chat Support job openings:

Remote Chat Support jobs near you
Infographic showing various Remote Chat Support job openings in Collierville, TN as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $47,914 per year, or $23 per hour.

Regional Support Specialist (57118)

PREMIUM GUARD INCORPORATED

Memphis, TN • Remote

Full-time

Re-posted 13 days ago

Job description

Company Overview 

Premium Guard, Inc. is a privately held company, established in 1996. PGI is a leading supplier of private label solutions in the automotive aftermarket. The focus is on designing, manufacturing, and distributing products for automotive, diesel, power-sports and specialty filter markets. Our supply chain network branches across the Pacific and into Mexico and South America. 

Position Overview 
Our rapidly growing business is seeking a self-motivated Regional Support Specialist. The person in this role must possess outstanding customer service, organization and follow-through skills. We are seeking a true leader who is also a team player with the ability to prioritize and undertake individual and team projects to resolve problems independently and expeditiously as well as build strong customer relationships.  This person will interact daily with numerous internal partners to improve the customers’ experiences with Premium Guard. 

Keyt Responsibilities 

  • Attending to and managing key national accounts’ daily needs and requirements efficiently to achieve maximum customer satisfaction and revenue growth 

  • Build relationships throughout key national account’s organization in the territory, as well as building relationships with their key customers to provide the highest standard of service 

  • Solicit new product introductions to the key national accounts and their customers 

  • Solicit and cultivate new business for the key national accounts in the territory  

  • Provide product and technical knowledge to customers  

  • Will work with national accounts to manage changeovers and secure unit box orders to grow revenue 

  • Support, attend and participate in key national account’s open houses, trade shows, sales seminars, customer events, etc. 

  • Distribute marketing materials to installers on behalf of PGI and/or the key national account 

  • Responsible for the analysis of reports, documents, and correspondence relating to the successful operation of the territory. Prepare regularly scheduled reports for internal management and customers.  This may include, but is not limited to call reports, customer correspondence, Power BI and Excel reports including sales dollars, unit sales, trend movement, shipments, inventory levels, order fill, etc. for the territory.  

  • Assist key national accounts in setting up new stores 

  • Regularly support customers’ sales efforts with ride-alongs to make professional installer sales calls 

  • As required, meet directly with installers and/or consumers to discuss specific product issues 

  • Perform all other job-related tasks assigned 

Knowledge, Skills and Abilities 

  • Must have a strong teamwork mentality as the key national accounts require a team of people to support and serve their needs 

  • Excellent attention to detail and accuracy 

  • Professional, personable, and persuasive 

  • Comprehensive verbal and written communication skills with the ability to multi- task efficiently  

  • Outstanding work ethic 

  • Must have strong computer skills- including Microsoft Office/Excel/Outlook/Teams 

  • Position is remote

  • Travel is required.  Expect +/- 10 nights per month of travel 

Education and Experience 

  • College Degree or equivalent work experience preferred 

  • Must have 5+ years of regional sales experience 

Employment is contingent upon proof of eligibility to work in the United States. At this time, the company is unable to provide visa sponsorship (including H-1B, H-1B1, or other employment-based visas)

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