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Remote Chat Support Jobs in Batavia, IL (NOW HIRING)

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Remote Chat Support information

See Batavia, IL salary details

$14

$26

$45

How much do remote chat support jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote chat support in Batavia, IL is $26.55, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $28.89 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are popular job titles related to Remote Chat Support jobs in Batavia, IL?

For Remote Chat Support jobs in Batavia, IL, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support jobs in Batavia, IL look for?

The top searched job categories for Remote Chat Support jobs in Batavia, IL are:

What cities near Batavia, IL are hiring for Remote Chat Support jobs?

Cities near Batavia, IL with the most Remote Chat Support job openings:

Remote Chat Support jobs near you
Infographic showing various Remote Chat Support job openings in Batavia, IL as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $55,230 per year, or $26.6 per hour.

Remote - Legal Customer Service Representative

Law Offices of Robert S. Gitmeid & Associates

Chicago, IL • On-site, Remote

$23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Remote - Legal Customer Service Representative
Application Deadline: 20 September 2026
Department: Help Desk
Employment Type: Full Time
Location: Remote
Compensation: $23.00 / hour
Description
  • Full-Time: Help Desk
  • Location: Remote
  • Compensation: $23.00 / hour (Hours- Training Requirement)
  • To get you started, we have a 6-week (REMOTE) training program from (9:00 AM - 6:00 PM EST) Monday thru Friday, after the training is completed.
  • Your schedule will be Monday through Friday, 11:00 AM to 8:00 PM EST, in a fully remote capacity with no weekend shifts.

We are a consumer protection law firm located in the Financial District of New York City, providing representation to consumers who have been harassed or otherwise deceived by creditors and debt collectors. With our growing firm, we offer you the opportunity to develop your career in a practice that is rich in variety and challenges. If you desire to work with other talented people who share a passion for professionalism and growth, then a career with us may be a perfect fit for you!
Remote - Legal Customer Service Representative (EST Candidates Only)
We're currently seeking a remote full-time Legal Customer Service Representative to provide our firm's attorneys with administrative support. We offer an exceptional opportunity for a dedicated individual looking to thrive in a fast-paced environment while gaining valuable expertise and growing with our firm.
Key Responsibilities
  • Managing (high-volume) client interactions within a structured call center environment.
  • Use Salesforce CRM software to facilitate the process of responding to clients' concerns via phone.
  • Working with collections agencies via phone to obtain documentation of settlements.
  • Reviewing documents sent to our office by both clients and collections agencies and ensuring they meet certain criteria.
  • Uploading these documents to our system.
  • Other ad hoc tasks as needed.

Skills, Knowledge and Expertise
  • Minimum of (1-2) year office support experience.
  • Possess superior organizational and time-management skills.
  • Must be computer literate: Ability to easily learn the Firm's case management software.
  • Highest ethical standards and professional integrity.
  • Strong interpersonal skills and ability to communicate effectively with clients, staff, and outside parties.
  • Fluent in Spanish a plus.
  • Experience with Salesforce a plus.

Benefits
  • Compensation is competitive and commensurate with expertise and previous experience
  • Training & Guidance
  • Medical, Dental & Vision Benefits
  • 401K Benefits with Employer Match
  • Paid Time Off (PTO)
  • Pre-Tax Transit Benefits
  • An incredible team of smart and supportive people!

This Firm participates in E-Verify and will provide the federal government with your Form I-9 information to confirm authorization to work in the United States.

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