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Remote Chat Support Assistant Jobs in Seattle, WA

Kensoft, Inc

Virtual Assistant

Seattle, WA · Remote

$15 - $25/hr

No prior virtual assistant experience is required. We provide the guidance and resources needed to ... remote position Part-time schedule Flexible work environment Entry-level training and support ...

Posted today

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All JobsChat Support JobsRemote Chat Support Assistant JobsRemote Chat Support Assistant Jobs in Seattle, WA

Remote Chat Support Assistant information

See Seattle, WA salary details

$13

$21

$29

How much do remote chat support assistant jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote chat support assistant in Seattle, WA is $21.16, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $23.27 per hour, depending on experience, location, and employer.

What is the difference between Remote Chat Support Assistant vs Remote Customer Service Representative?

AspectRemote Chat Support AssistantRemote Customer Service Representative
CredentialsBasic computer skills, communication skillsSimilar credentials, often with additional customer service training
Work EnvironmentOnline, from home or remote locationsOnline or call center, remote or on-site
Industry UsageCustomer support via live chat platformsCustomer support via phone, email, or chat
Search & Comparison IntentFocus on chat-based roles, remote support jobsBroader customer service roles, including phone support

The Remote Chat Support Assistant primarily handles customer inquiries through live chat, focusing on quick, written communication. In contrast, the Remote Customer Service Representative may handle inquiries via chat, phone, or email, often requiring more diverse communication skills. Both roles are remote, require similar credentials, but differ in communication channels and scope of interaction.

What are the key skills and qualifications needed to thrive as a remote chat support assistant, and why are they important?

To thrive as a Remote Chat Support Assistant, you need excellent written communication, problem-solving abilities, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools like Zendesk or Freshdesk is typically required. Strong soft skills include patience, active listening, and the ability to multitask efficiently in a fast-paced virtual environment. These skills ensure prompt, accurate, and empathetic support, leading to higher customer satisfaction and effective issue resolution.

What is a remote chat support assistant?

Remote Chat Support Assistants are professionals who provide customer service or technical support through online chat platforms, typically from a work-from-home or remote location. They assist customers by answering questions, resolving issues, and offering guidance using chat tools on websites, apps, or social media. This role requires strong written communication skills, the ability to multitask, and proficiency with digital tools. Remote Chat Support Assistants help businesses deliver efficient, real-time support to customers without needing to speak over the phone.

How does a remote chat support assistant typically collaborate with other team members while working remotely?

As a Remote Chat Support Assistant, collaboration with your team is often facilitated through digital communication tools such as Slack, Microsoft Teams, or internal ticketing systems. You’ll regularly participate in virtual meetings, share updates on customer issues, and escalate complex cases to supervisors or technical teams when needed. While most of your work is independent, staying connected and communicating clearly with colleagues is crucial for consistent customer service and knowledge sharing. Adapting to various time zones and maintaining proactive communication helps ensure smooth team operations in a remote environment.

What are the most commonly searched types of Remote Chat Support jobs in Seattle, WA?

The most popular types of Remote Chat Support jobs in Seattle, WA are:

What job categories do people searching Remote Chat Support Assistant jobs in Seattle, WA look for?

The top searched job categories for Remote Chat Support Assistant jobs in Seattle, WA are:

Remote Chat Support Assistant jobs near you
Infographic showing various Remote Chat Support Assistant job openings in Seattle, WA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $44,009 per year, or $21.2 per hour.

Medical Assistant, Pacific Standard Time, Remote

SalvoHealth

Seattle, WA • Remote

$18 - $22/hr

Part-time

Posted 19 days ago

Job description

Salvo Health is looking for experienced Medical Assistants to join the team! We are searching for MA's that are experienced in working remotely and making outbound calls to patients.
 
We are seeking a highly organized and detail-oriented Virtual Medical Assistant to provide administrative support to our care team. This position is ideal for a self-motivated individual with strong communication skills and the ability to efficiently manage tasks in a remote work environment.
 
The Virtual Medical Assistant will be responsible for making out-bound calls to patients to conduct intake meetings, will manage documentation in electronic health records (EHRs) including orders and monthly notes, triaging patient messages, and scheduling patient appointments, all while maintaining a high level of confidentiality and professionalism.
 
Our ideal candidate is someone who enjoys the challenges of an early-stage start up, is eager to learn, process oriented, and has a patient-first mindset. 
 
This role is for someone that is able to work 1pm-6pm, Pacific Standard Time
 
What You Will Do
  • Conduct outbound calls to patients to complete patient intake calls 
  • Manage patient scheduling, appointments, and follow-ups
  • Handle medical records, data entry, and documentation in EHR systems
  • Monitor, triage, and respond to incoming member messages
  • Ensure all patient records are accurately entered into the EHR system and update them as needed
  • Ensure compliance with HIPAA regulations and maintain patient confidentiality
  • Provide general administrative support to care team and patients
  • Manage patient tasks to ensure timely documentation and communication for all patients
Qualifications
  • Proven experience as a medical assistant, virtual medical assistant, or administrative support role in a healthcare setting
  • Experience working with GI conditions preferred 
  • Experience working in a remote setting
  • Experience making out-bound calls to patients 
  • Strong familiarity with electronic health records (EHR) systems (e.g., Epic, eCW, gGastro)
  • Experience in message triaging, charting, or medical documentation
  • Excellent communication and interpersonal skills, both written and verbal
  • Strong organizational and time management abilities
  • Ability to work independently and handle multiple tasks efficiently
  • Familiarity with telemedicine platforms is a plus.
$18 - $22 an hour
Salvo Health is taking a new approach to help millions of Americans facing chronic health conditions, centered on chronic gut health and metabolic conditions from IBS to obesity. Our patients are assigned a "whole patient" care team and have seven day a week access to app-based care, using Remote Patient Monitoring ("RPM") to bill under the patient's insurance. This is a major step forward to go beyond episodic appointments to continuous care at home, and deliver interdisciplinary wraparound care in partnership with the patient's existing local doctor.
 
Salvo is backed by leading health care investors from innovators like Livongo, Ro, Ginger, Forward, Brightline, Tia, and others. Salvo care draws on expertise from Board-certified specialty physicians, registered dietitians, nurses, psychologists, and therapists who have developed our evidence-based protocols, for a personalized, multi-month journey to better health.
 
Salvo is the first to bring a scalable and tech-enabled, more integrative approach to these chronic conditions, going beyond treating only the symptoms in order to identify and address the root causes of chronic illness.
 
Salvo offers a competitive salary and health benefits, a remote work environment, flexible time-off, a larger sense of mission, and professional development and entrepreneurial opportunities. Working alongside a bunch of super talented and friendly people, in a culture that likes to drive constant innovation, and marked by relentless curiosity and a sense of empathy.
 
Salvo is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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