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Remote Chat Support Assistant Jobs in Nebraska (NOW HIRING)

Remote Customer Experience Coordinator

Omaha, NE · Remote

$17.25 - $22.50/hr

In this role, you will support clients by coordinating services, answering questions, and ensuring ... As a Customer Experience Coordinator, you will communicate with clients, assist with scheduling and ...

Remote- Customer Experience Service

Omaha, NE · Remote

$15.25 - $20.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

... options Support your team in closing sales and delivering excellent client service Track ... team success Assist with applications and underwriting requirements What We Offer: 100% Remote ...

... options Support your team in closing sales and delivering excellent client service Track ... team success Assist with applications and underwriting requirements What We Offer: 100% Remote ...

... options Support your team in closing sales and delivering excellent client service Track ... team success Assist with applications and underwriting requirements What We Offer: 100% Remote ...

... options Support your team in closing sales and delivering excellent client service Track ... team success Assist with applications and underwriting requirements What We Offer: 100% Remote ...

... options Support your team in closing sales and delivering excellent client service Track ... team success Assist with applications and underwriting requirements What We Offer: 100% Remote ...

... Support: Answer questions, address concerns, and ensure each client has a smooth and positive ... Enrollments: Assist clients in filling out applications and finalizing their benefits during ...

... Support: Answer questions, address concerns, and ensure each client has a smooth and positive ... Enrollments: Assist clients in filling out applications and finalizing their benefits during ...

... Support: Answer questions, address concerns, and ensure each client has a smooth and positive ... Enrollments: Assist clients in filling out applications and finalizing their benefits during ...

Showing results 41-60

Remote Chat Support Assistant information

What is the difference between Remote Chat Support Assistant vs Remote Customer Service Representative?

AspectRemote Chat Support AssistantRemote Customer Service Representative
CredentialsBasic computer skills, communication skillsSimilar credentials, often with additional customer service training
Work EnvironmentOnline, from home or remote locationsOnline or call center, remote or on-site
Industry UsageCustomer support via live chat platformsCustomer support via phone, email, or chat
Search & Comparison IntentFocus on chat-based roles, remote support jobsBroader customer service roles, including phone support

The Remote Chat Support Assistant primarily handles customer inquiries through live chat, focusing on quick, written communication. In contrast, the Remote Customer Service Representative may handle inquiries via chat, phone, or email, often requiring more diverse communication skills. Both roles are remote, require similar credentials, but differ in communication channels and scope of interaction.

What are the key skills and qualifications needed to thrive as a remote chat support assistant, and why are they important?

To thrive as a Remote Chat Support Assistant, you need excellent written communication, problem-solving abilities, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools like Zendesk or Freshdesk is typically required. Strong soft skills include patience, active listening, and the ability to multitask efficiently in a fast-paced virtual environment. These skills ensure prompt, accurate, and empathetic support, leading to higher customer satisfaction and effective issue resolution.

What is a remote chat support assistant?

Remote Chat Support Assistants are professionals who provide customer service or technical support through online chat platforms, typically from a work-from-home or remote location. They assist customers by answering questions, resolving issues, and offering guidance using chat tools on websites, apps, or social media. This role requires strong written communication skills, the ability to multitask, and proficiency with digital tools. Remote Chat Support Assistants help businesses deliver efficient, real-time support to customers without needing to speak over the phone.

How does a remote chat support assistant typically collaborate with other team members while working remotely?

As a Remote Chat Support Assistant, collaboration with your team is often facilitated through digital communication tools such as Slack, Microsoft Teams, or internal ticketing systems. You’ll regularly participate in virtual meetings, share updates on customer issues, and escalate complex cases to supervisors or technical teams when needed. While most of your work is independent, staying connected and communicating clearly with colleagues is crucial for consistent customer service and knowledge sharing. Adapting to various time zones and maintaining proactive communication helps ensure smooth team operations in a remote environment.
What are the most commonly searched types of Remote Chat Support jobs in Nebraska? The most popular types of Remote Chat Support jobs in Nebraska are:
What are popular job titles related to Remote Chat Support Assistant jobs in Nebraska? For Remote Chat Support Assistant jobs in Nebraska, the most frequently searched job titles are:
What job categories do people searching Remote Chat Support Assistant jobs in Nebraska look for? The top searched job categories for Remote Chat Support Assistant jobs in Nebraska are:
What cities in Nebraska are hiring for Remote Chat Support Assistant jobs? Cities in Nebraska with the most Remote Chat Support Assistant job openings:

Support Board Certified Behavior Analyst (BCBA) - 100% Remote

Behaven Kids

Omaha, NE • Remote

$66K - $81K/yr

Full-time, Part-time

PTO

Re-posted 5 days ago


Behaven Kids rating

7.0

Company rating: 7.0 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

Fully Remote/Contractor Opportunity

Behaven Kids:

Behaven Kids is the most unique and recognized program in Nebraska, with over 20 years of experience in changing the lives of the children we serve. At Behaven Kids, you will see first-hand our passion for helping children and families with therapeutic interventions, based on our programs and services that have been developed, tailored, and researched by recognized specialists in building positive child behaviors.

ABA services are complemented with outpatient therapy services and a specialized day care program, designed to provide the best services a family needs to maximize each child’s potential for individual success. We achieve all these thanks to our passionate and committed team, that deliver high-quality services to our clients, in a diverse and inclusive work environment.

Overview:

Oversee/supervise applied behavior therapy to families and individuals. Provides a safe and effective therapeutic environment for children and families in accordance with the philosophy and mission of Behaven Kids.

Responsibilities:

  • Provide clinical support to the Behaven Kids BCBA team as assigned by clinical leadership.

  • Assist with conducting assessments, functional behavior assessments (FBAs), and reassessments as needed.

  • Develop, review, and update behavior intervention plans (BIPs) and treatment goals in collaboration with supervising BCBAs.

  • Provide supervision, observation, and clinical feedback to RBTs and other direct care staff as needed.

  • Complete treatment plan reviews, progress reports, and other required clinical documentation to ensure compliance with payer and regulatory requirements.

  • Assist with parent and caregiver training sessions.

  • Provide temporary clinical coverage during BCBA absences, PTO, vacancies, or periods of increased clinical need.

  • Collaborate with clinic leadership to maintain continuity of client care during staffing transitions.

  • Participate in interdisciplinary collaboration with other providers and team members when appropriate.

  • Assist with onboarding, mentoring, and clinical training of new BCBAs and RBTs as requested.

  • Support quality assurance initiatives, including documentation reviews, treatment integrity checks, and clinical audits.

  • Maintain timely, accurate, and ethical documentation in accordance with BACB Ethics Code, Nebraska DHHS regulations, Medicaid requirements, and company policies.

  • Attend required meetings, trainings, and clinical consultations.

  • Maintain active BCBA certification and any required state credentials.

  • Perform other clinical duties as assigned to support client care and organizational needs.

  • Performs other duties as assigned.

Job Requirements:

  • Previous experience in working with children diagnosed with autism.

  • Develop functional behavior assessments.

  • Excellent verbal and written communication skills.

  • Ability to challenge oneself to continue learning and growing as part of a multidisciplinary and motivated team

  • Ability to “think outside the box” to achieve positive outcomes for clients and team members

  • Ability to work during afternoon hours Central Time

  • Must be legally eligible for Nebraska behavior analyst licensure, including U.S. citizenship or lawful presence and ability to meet state licensing criteria.

Qualifications:

  • Certified BCBA in good standing with the BACB (Required)

  • 2-4 years of related/relevant professional experience

  • Master’s Degree (Preferred)

What we offer:

  • Vibrant, collaborative, team-oriented work environment.

  • Diverse and inclusive work environment.

  • Direct mentorship and access to Dr. Paula Kenyon, PhD, BCBA-D

Location:

  • 100% Remote

Employment type:

  • Part-time

  • Contractor

This is more than a job, it’s a calling! This is an opportunity to foster curiosity, creativity, and compassion in children - all while helping them develop a lifelong love of learning.

Behaven Kids is growing! Our great work culture promotes a team of dedicated, innovative, and spirited individuals who are also looking to build a career. Please do NOT apply if you are NOT interested in generating impact to society, building on a positive workplace culture, and evolving in your career.

BehavenKids.com

Please Note:

All salaries are commensurate with experience and include an attractive benefits package. Behaven Kids is committed to diversity, equity, and inclusion in its workforce. We encourage candidates that will help us live out this commitment to apply.

Behaven Kids is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, national origin, disability, genetic information, age, or military or veteran status in accordance with federal law. In addition, Behaven Kids complies with applicable state and local laws governing non-discrimination in employment in every jurisdiction in which it maintains facilities. Behaven Kids also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable laws.

This job posting provides a general list of the essential responsibilities and qualifications required for this position. It does not represent a contract for employment and Behaven Kids reserves the right to change the description and/or posting at any time without notice.

When applying, please DO NOT include any of the following information with your job application: Social Security number; driver's license number or state-issued identification card number; financial account number, or credit or debit card number.


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