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Remote Chat Support Assistant Jobs in Nebraska (NOW HIRING)

Wing Assistant

$40K - $50K/yr

From sales and support to operations and admin, Wing turns the recurring work that bogs teams down ... A reliable home/remote work setup and the self-discipline to run a high-volume desk without an ...

Liveops

Remote Customer Service Representative

Lincoln, NE · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Liveops

Remote Customer Service Representative

Omaha, NE · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Harris

... chat based AI assistants, and automation tools, as part of their everyday work while maintaining ... Support organizational change and user adoption efforts during implementations, upgrades, and major ...

Cayenta

... chat based AI assistants, and automation tools, as part of their everyday work while maintaining ... Support organizational change and user adoption efforts during implementations, upgrades, and major ...

Harris

... chat based AI assistants, and automation tools, as part of their everyday work while maintaining ... Support organizational change and user adoption efforts during implementations, upgrades, and major ...

Harris

... chat based AI assistants, and automation tools, as part of their everyday work while maintaining ... Respond to incoming implementation support calls and resolve issues accordingly. * Develop a close ...

Harris

... chat based AI assistants, and automation tools, as part of their everyday work while maintaining ... Respond to incoming implementation support calls and resolve issues accordingly. * Develop a close ...

Harris

... support model for the modern platform we are building to eventually replace it. Beyond this ... chat based AI assistants, and automation tools, as part of their everyday work while maintaining ...

Harris

... support model for the modern platform we are building to eventually replace it. Beyond this ... chat based AI assistants, and automation tools, as part of their everyday work while maintaining ...

Cayenta

... chat based AI assistants, and automation tools, as part of their everyday work while maintaining ... Support. Lead Technical & Product Execution * Manage the entire R&D P&L, balancing the budget ...

Harris

... chat based AI assistants, and automation tools, as part of their everyday work while maintaining ... Support. Lead Technical & Product Execution * Manage the entire R&D P&L, balancing the budget ...

Harris

... chat based AI assistants, and automation tools, as part of their everyday work while maintaining ... Support. Lead Technical & Product Execution * Manage the entire R&D P&L, balancing the budget ...

CSAA

$62K - $80K/yr

Schedule requirements may change to support business and operational needs. Training Schedule ... and chat features. * 1-2+ years of auto or commercial adjusting/liability experience required.

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All JobsChat Support JobsRemote Chat Support Assistant JobsRemote Chat Support Assistant Jobs in Nebraska

Remote Chat Support Assistant information

What is the difference between Remote Chat Support Assistant vs Remote Customer Service Representative?

AspectRemote Chat Support AssistantRemote Customer Service Representative
CredentialsBasic computer skills, communication skillsSimilar credentials, often with additional customer service training
Work EnvironmentOnline, from home or remote locationsOnline or call center, remote or on-site
Industry UsageCustomer support via live chat platformsCustomer support via phone, email, or chat
Search & Comparison IntentFocus on chat-based roles, remote support jobsBroader customer service roles, including phone support

The Remote Chat Support Assistant primarily handles customer inquiries through live chat, focusing on quick, written communication. In contrast, the Remote Customer Service Representative may handle inquiries via chat, phone, or email, often requiring more diverse communication skills. Both roles are remote, require similar credentials, but differ in communication channels and scope of interaction.

What are the key skills and qualifications needed to thrive as a remote chat support assistant, and why are they important?

To thrive as a Remote Chat Support Assistant, you need excellent written communication, problem-solving abilities, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools like Zendesk or Freshdesk is typically required. Strong soft skills include patience, active listening, and the ability to multitask efficiently in a fast-paced virtual environment. These skills ensure prompt, accurate, and empathetic support, leading to higher customer satisfaction and effective issue resolution.

What is a remote chat support assistant?

Remote Chat Support Assistants are professionals who provide customer service or technical support through online chat platforms, typically from a work-from-home or remote location. They assist customers by answering questions, resolving issues, and offering guidance using chat tools on websites, apps, or social media. This role requires strong written communication skills, the ability to multitask, and proficiency with digital tools. Remote Chat Support Assistants help businesses deliver efficient, real-time support to customers without needing to speak over the phone.

How does a remote chat support assistant typically collaborate with other team members while working remotely?

As a Remote Chat Support Assistant, collaboration with your team is often facilitated through digital communication tools such as Slack, Microsoft Teams, or internal ticketing systems. You’ll regularly participate in virtual meetings, share updates on customer issues, and escalate complex cases to supervisors or technical teams when needed. While most of your work is independent, staying connected and communicating clearly with colleagues is crucial for consistent customer service and knowledge sharing. Adapting to various time zones and maintaining proactive communication helps ensure smooth team operations in a remote environment.
What are the most commonly searched types of Remote Chat Support jobs in Nebraska? The most popular types of Remote Chat Support jobs in Nebraska are:
What are popular job titles related to Remote Chat Support Assistant jobs in Nebraska? For Remote Chat Support Assistant jobs in Nebraska, the most frequently searched job titles are:
What job categories do people searching Remote Chat Support Assistant jobs in Nebraska look for? The top searched job categories for Remote Chat Support Assistant jobs in Nebraska are:
What cities in Nebraska are hiring for Remote Chat Support Assistant jobs? Cities in Nebraska with the most Remote Chat Support Assistant job openings:
Remote Chat Support Assistant jobs near you

Sales Development Representative

Wing Assistant

On-site, Remote

$40K - $50K/yr

Full-time

Medical, PTO

Re-posted 29 days ago

Job description

At Wing, we give growing businesses access to the top tier of global remote talent supercharged by AI so they can scale without scaling headcount. From sales and support to operations and admin, Wing turns the recurring work that bogs teams down into reliable, AI-powered capacity that drives real output.
Trusted by 1000's businesses and powered by a global talent pool and our proprietary Wing AI platform, we help startups, SMBs, and enterprises move faster and do more with less.
Our growth is fueled by hiring exceptional people, holding them to high standards, and giving them room to make an impact. If you're hungry for growth and ready to get to work, you won't find a better place to learn and accelerate your career.
Responsibilities
What You'll Do
  • Prospect, educate, and qualify leads to create sales-ready opportunities and serve as the first point of contact for prospects evaluating Wing.
  • Run high-volume, multi-channel outbound (calls, email, LinkedIn, events) and make strategic outbound touches daily to build pipeline and exceed meeting and SQL targets.
  • Tailor outreach to each prospect's goals and business model; master the Wing story and articulate our value in offloading repetitive work, scaling teams affordably, and increasing capacity and revenue.
  • Partner with Account Executives to schedule calls, meetings, and demos, and ensure smooth handoffs that convert into opportunities and closed-won deals.
  • Conduct discovery to qualify fit, pain, and timing; map stakeholders across Operations, Marketing, and Executive teams.
  • Acquire key prospect data from the initial conversation, the web, and other sources; keep clean, accurate, up-to-date records in the CRM.
  • Proactively stay current on the AI, staffing, and outsourcing landscape, and share market feedback with Sales, Marketing, and Product to sharpen messaging and cadences.
  • Achieve or exceed monthly quotas of qualified appointments, scheduled demos, and pipeline generated.

Requirements
What You'll Bring
  • 6 months-2 years of outbound sales experience (SDR, BDR, D2D, inside sales, or similar). (Adjust up to 1-3 years for a more senior bar.)
  • Confidence on the phone and in writing you can articulate value whether it's a 30-second cold call or a personalized email.
  • A reliable home/remote work setup and the self-discipline to run a high-volume desk without an office around you.
  • Comfort with high volume; you can run 50+ touches a day without sacrificing quality.
  • CRM discipline: clean data, updated stages, notes your AEs can actually use.
  • Strong work ethic, competitiveness with yourself, and an eagerness to learn you track your numbers, know your conversion rates, and treat every "no" as a signal about messaging, timing, or targeting.
  • Nice to have: experience selling AI, SaaS, or staffing/BPO/outsourced services.

$40,000 - $50,000 a year
Benefits
  • Salary 40k to 50k/year + On-Target Earnings (~20k to uncapped)
  • Health Insurance
  • Flexible PTO plus holidays
  • Fully remote work
  • Company-wide virtual and/or in-person off-sites
  • All core tools and software provided

Logistics
  • Fully remote. Pacific Time/ Eastern Time
  • 4-year degree preferred but not required.

Why You'll Love Working Here
Wing is one of the best places to:
  • Join the leaders in AI-powered remote work
  • Unlock career-defining growth on a fast-scaling team
  • Build alongside world-class talent, fully remote
  • Make a real, measurable impact on the businesses we serve

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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