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Remote Chat Support Assistant Jobs in Indiana (NOW HIRING)

Adecco

Program Coordinator Advocacy

Indianapolis, IN · Remote

$31.03/hr

Responsibilities · Advocacy Program Support: Assist with sourcing and maintaining the customer ... Indianapolis, IN (Remote) // Mon - Fri 8Am to 5Pm Weekly paycheck Dedicated Onboarding Specialist ...

Verawholehealth

$20 - $30/hr

Summary apree health is hiring full-time remote or hybrid Care Guide - Support Specialist to join ... Respond to inquiries via email, phone, live chat, asynchronous messaging, etc. * Provide the ...

Verawholehealth

$20 - $30/hr

Summary apree health is hiring full-time remote or hybrid Care Guide - Support Specialist to join ... Respond to inquiries via email, phone, live chat, asynchronous messaging, etc. * Provide the ...

Liveops

Remote Customer Service Representative

Muncie, IN · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

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Remote Chat Support Assistant information

How do I become a virtual chat agent?

To become a remote chat support assistant, you typically need strong communication skills, basic computer literacy, and familiarity with chat or customer service software. Many employers require a high school diploma or equivalent, and some may prefer prior customer service experience or relevant certifications. Training is often provided by the employer to familiarize new agents with company tools and protocols.

What is the difference between Remote Chat Support Assistant vs Remote Customer Service Representative?

AspectRemote Chat Support AssistantRemote Customer Service Representative
CredentialsBasic computer skills, communication skillsSimilar credentials, often with additional customer service training
Work EnvironmentOnline, from home or remote locationsOnline or call center, remote or on-site
Industry UsageCustomer support via live chat platformsCustomer support via phone, email, or chat
Search & Comparison IntentFocus on chat-based roles, remote support jobsBroader customer service roles, including phone support

The Remote Chat Support Assistant primarily handles customer inquiries through live chat, focusing on quick, written communication. In contrast, the Remote Customer Service Representative may handle inquiries via chat, phone, or email, often requiring more diverse communication skills. Both roles are remote, require similar credentials, but differ in communication channels and scope of interaction.

Are remote chat support jobs legit?

Remote chat support jobs are legitimate roles in customer service that involve assisting customers via online chat platforms. They typically require good communication skills, basic computer knowledge, and sometimes specific training or certifications. However, job seekers should be cautious of scams and verify the employer's credibility before applying or sharing personal information.

What are the key skills and qualifications needed to thrive as a Remote Chat Support Assistant, and why are they important?

To thrive as a Remote Chat Support Assistant, you need excellent written communication, problem-solving abilities, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools like Zendesk or Freshdesk is typically required. Strong soft skills include patience, active listening, and the ability to multitask efficiently in a fast-paced virtual environment. These skills ensure prompt, accurate, and empathetic support, leading to higher customer satisfaction and effective issue resolution.

How to make $1000 a week remote?

A Remote Chat Support Assistant can earn $1000 a week by working multiple shifts, providing high-quality customer service, and gaining experience to increase pay rates. Building skills in communication, problem-solving, and using support tools can help improve earning potential. Consistent performance and working for reputable companies are key factors in reaching this income level.

What are Remote Chat Support Assistants?

Remote Chat Support Assistants are professionals who provide customer service or technical support through online chat platforms, typically from a work-from-home or remote location. They assist customers by answering questions, resolving issues, and offering guidance using chat tools on websites, apps, or social media. This role requires strong written communication skills, the ability to multitask, and proficiency with digital tools. Remote Chat Support Assistants help businesses deliver efficient, real-time support to customers without needing to speak over the phone.

How can I make 2000 a week working from home?

A Remote Chat Support Assistant can potentially earn $2000 a week by working full-time hours, providing high-quality customer service, and gaining experience or specialized skills. Increasing earnings may involve handling multiple clients, working for companies that pay higher rates, or taking on additional shifts. Certifications in customer service or communication tools can also improve earning potential.

How does a Remote Chat Support Assistant typically collaborate with other team members while working remotely?

As a Remote Chat Support Assistant, collaboration with your team is often facilitated through digital communication tools such as Slack, Microsoft Teams, or internal ticketing systems. You’ll regularly participate in virtual meetings, share updates on customer issues, and escalate complex cases to supervisors or technical teams when needed. While most of your work is independent, staying connected and communicating clearly with colleagues is crucial for consistent customer service and knowledge sharing. Adapting to various time zones and maintaining proactive communication helps ensure smooth team operations in a remote environment.
What are the most commonly searched types of Remote Chat Support jobs in Indiana? The most popular types of Remote Chat Support jobs in Indiana are:
What are popular job titles related to Remote Chat Support Assistant jobs in Indiana? For Remote Chat Support Assistant jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Remote Chat Support Assistant jobs in Indiana look for? The top searched job categories for Remote Chat Support Assistant jobs in Indiana are:
What cities in Indiana are hiring for Remote Chat Support Assistant jobs? Cities in Indiana with the most Remote Chat Support Assistant job openings:
Remote Chat Support Assistant jobs near you
Program Coordinator Advocacy

Program Coordinator Advocacy

Adecco

Indianapolis, IN • Remote

$31.03/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Be an early applicant

Job description

Adecco is assisting a local client recruiting Program Coordinator Advocacy opportunities in Remote. This is an excellent opportunity to join an American cloud-based software company headquartered in San Francisco, California. It provides applications focused on sales, customer service, marketing automation, e-commerce, analytics, artificial intelligence, and application development. Program Coordinator Advocacy sounds like something you would be interested in, and if you meet the qualifications listed below, apply now!

Must-Have Skills

· Basic Salesforce CRM

· Strong organizational & project coordination skills — juggling simultaneous story workflows, approvals, and event logistics across many stakeholders

· Clear written communication — drafting customer-facing FYI/approval emails, internal status updates, and slack follow-ups independently

· Spreadsheet proficiency (Google Sheets / Excel) — the team relies heavily on shared customer story inventory trackers

· Comfort with data quality work — auditing records, flagging discrepancies, resolving duplicates

Teachable Skills

· Reference Edge — preferred but learnable on the job; the team can train someone patient and process-oriented

· Reference program mechanics — how to match advocates, track usage, prevent fatigue; learnable with good onboarding

· Customer approval/FYI workflows — the nuances of when to request vs. notify are team-specific and easy to train

· Event logistics coordination — manageable for someone with general project coordination experience

· Salesforce reporting & dashboards — if they know the platform at a basic level, building advocacy-specific views is trainable

Optional (Nice-to-Have):

· Basic understanding of PR or media relations processes (given the quote sourcing and press coordination work)

· Familiarity with data/tech industry terminology — helps when working with product marketing on stories about MDM, AI, data governance, etc.

Responsibilities

· Advocacy Program Support: Assist with sourcing and maintaining the customer advocate pipeline. Support 1:1 reference requests, track usage, and help maintain accurate customer attributes in the reference database.

· Content & Asset Coordination: Support the workflow for customer success stories and other advocacy assets from initiation through publication. Coordinate across internal teams to keep projects moving.

· Speaker & Event Support: Assist with speaker list management, outreach coordination, and logistics support for events.

· File & Data Migration: Support the migration of advocacy-related files, records, and assets across platforms and systems. Document migration workflows and flag data quality issues.

· Database & Program Audits: Conduct regular audits of the reference database and advocacy program records to ensure accuracy, completeness, and compliance with program standards. Identify and resolve duplicate, outdated, or missing records.

· Process Documentation: Help document and maintain standard operating procedures for both program and data management activities.

What's in this Program Coordinator Advocacy position for you?

Pay: $31.03/hr

Shift: Indianapolis, IN (Remote) // Mon - Fri 8Am to 5Pm

Weekly paycheck

Dedicated Onboarding Specialist & Recruiter · Access to Adecco’s Aspire Academy with thousands of free upskilling courses.

This Program Coordinator Advocacy is being recruited by one of our Centralized Delivery Team and not your local Branch. For instant consideration for this Program Coordinator Advocacy position and other opportunities with Remote apply today!


Pay Details: $31.03 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.