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Remote Chat Sales Jobs in Raleigh, NC (NOW HIRING)

Remote Customer Service Specialist

Raleigh, NC · On-site +1

$16.50 - $21.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams * Keep ...

Most roles are fully remote, so you need to be comfortable using technology, be productive in a ... the chat feature for quick communications. We utilize many Microsoft Teams features (such as ...

Most roles are fully remote, so you need to be comfortable using technology, be productive in a ... the chat feature for quick communications. We utilize many Microsoft Teams features (such as ...

Channel Manager

Cary, NC · On-site +1

$140K - $141K/yr

Most roles are fully remote, so you need to be comfortable using technology, be productive in a ... Working closely with the Definiti Sales team, the Channel Manager develops and executes channel ...

Remote Chat Sales information

What is the difference between Remote Chat Sales vs Remote Customer Support Representative?

AspectRemote Chat SalesRemote Customer Support Representative
Primary RoleEngages customers to promote and sell products/services via chatAssists customers with inquiries, troubleshooting, and support via chat
Required SkillsSales techniques, product knowledge, communication skillsCustomer service skills, problem-solving, patience
Work EnvironmentOnline chat platforms, sales CRM toolsHelpdesk software, chat support systems
Common CertificationsSales certifications, communication coursesCustomer service certifications, technical training

While both roles involve remote chat interactions, Remote Chat Sales focuses on selling and promoting products, requiring sales skills and persuasion. In contrast, Remote Customer Support Representatives primarily assist customers with issues, emphasizing problem-solving and support skills. Both roles often use similar tools and may require related certifications, but their core objectives differ significantly.

What are the most commonly searched types of Chat Sales jobs in Raleigh, NC?

The most popular types of Chat Sales jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Chat Sales jobs?

Cities near Raleigh, NC with the most Remote Chat Sales job openings:

Infographic showing various Remote Chat Sales job openings in Raleigh, NC as of July 2026, with employment types broken down into 82% Full Time, 17% Part Time, and 1% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution.

Remote Customer Service Specialist

ForgeFit

Raleigh, NC • On-site, Remote

$16.50 - $21.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago


Job description

Job Title: Remote Customer Service Specialist
Company: ForgeFit
Location: Remote (U.S. Based)
Employment Type: Full-Time
About ForgeFit
At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.
About the Role
As a Customer Service Specialist, you'll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.
What You'll Do
  • Respond to customer inquiries via phone, email, and chat with professionalism and care
  • Help customers with orders, shipping questions, product details, and troubleshooting
  • Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams
  • Keep accurate records of customer interactions using CRM
  • Proactively follow up on customer needs and ensure satisfaction
  • Maintain up-to-date knowledge of ForgeFit's product lines and service policies

What We're Looking For
  • 1+ years of experience in a customer service, support, or client-facing role
  • Strong communication and problem-solving skills
  • Ability to stay organized and manage multiple priorities
  • Comfortable using CRM or support tools
  • A positive attitude and genuine desire to help others
  • Interest in fitness or familiarity with gym equipment is a plus

What We Offer
  • Competitive hourly pay based on experience
  • Comprehensive benefits including health, dental, vision, 401k, and paid time off
  • 100% remote work with a collaborative and supportive team
  • Ongoing training and opportunities for career growth
  • The chance to support a brand that makes a real impact in the fitness world

Ready to help gyms get stronger with ForgeFit? Apply now and let's build something powerful together.