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Remote Chat Representative Jobs in Plano, TX (NOW HIRING)

Remotetravelcareers

Trip Customer Care

Plano, TX · Remote

$15.25 - $20.75/hr

We are seeking a remote Trip Customer Care representative to provide friendly and reliable ... Provide clear and friendly support through phone, email, or chat. * Answer basic travel questions ...

Remotetravelcareers

Travel Customer Support

Dallas, TX · Remote

$16.75 - $21.50/hr

We are seeking a remote Travel Customer Support representative to handle customer questions ... Provide clear and friendly support through phone, email, or chat. * Answer basic travel questions ...

ASCENSUS

Call Center Representative

Dallas, TX · Remote

$19/hr

These positions are 100% fully remote**** Video Interview Process: As part of our Call Center ... They are responsible for providing high quality service to all callers using phone, email or chat.

New

Liveops

Remote Customer Service Representative

Dallas, TX · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Liveops

Remote Customer Service Representative

Euless, TX · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

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All JobsChat Representative JobsRemote Chat Representative JobsRemote Chat Representative Jobs in Plano, TX

Remote Chat Representative information

See Plano, TX salary details

$11

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$32

How much do remote chat representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote chat representative in Plano, TX is $20.30, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $22.07 per hour, depending on experience, location, and employer.

What is a remote chat representative?

Remote chat representatives are customer service professionals who communicate with clients or customers through online chat platforms, rather than in person or over the phone. They typically answer questions, resolve issues, and provide support for products or services, all from a remote location such as their home. This role requires strong written communication skills, the ability to multitask, and proficiency with chat software and customer service tools. Remote chat representatives are employed in various industries, including retail, technology, and financial services.

What skills and qualifications are needed to thrive as a remote chat representative?

To thrive as a Remote Chat Representative, you need excellent written communication skills, fast and accurate typing, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in resolving customer inquiries efficiently. These skills and qualities ensure prompt, clear, and effective support, leading to high customer satisfaction in a virtual environment.

What are common challenges faced by remote chat representatives, and how can they be managed?

Remote Chat Representatives often need to juggle multiple conversations simultaneously while maintaining accuracy and a friendly tone. Working remotely can also make it challenging to collaborate with teammates or get immediate support from supervisors. To manage these challenges, it's important to develop strong multitasking and communication skills, use collaboration tools effectively, and proactively reach out to team members or leads when clarification is needed. Many companies offer ongoing training and virtual team meetings to help remote representatives stay connected and supported.

What is the difference between Remote Chat Representative vs Remote Customer Service Agent?

AspectRemote Chat RepresentativeRemote Customer Service Agent
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline, from home or remote locationOnline, from home or remote location
Industry UsageCustomer support via live chatCustomer support via phone, email, or chat
Common Search IntentJobs involving live chat supportJobs involving customer support across channels

Both roles involve assisting customers remotely, often requiring similar skills and credentials. The main difference is that a Remote Chat Representative specializes in live chat support, while a Remote Customer Service Agent may handle multiple communication channels like phone, email, and chat. Understanding these distinctions helps job seekers find roles aligned with their preferred communication methods and skills.

What are the most commonly searched types of Chat Representative jobs in Plano, TX?

The most popular types of Chat Representative jobs in Plano, TX are:

What are popular job titles related to Remote Chat Representative jobs in Plano, TX?

For Remote Chat Representative jobs in Plano, TX, the most frequently searched job titles are:

What job categories do people searching Remote Chat Representative jobs in Plano, TX look for?

The top searched job categories for Remote Chat Representative jobs in Plano, TX are:

What cities near Plano, TX are hiring for Remote Chat Representative jobs?

Cities near Plano, TX with the most Remote Chat Representative job openings:

Remote Chat Representative jobs near you
Infographic showing various Remote Chat Representative job openings in Plano, TX as of August 2026, with employment types broken down into 91% Full Time, 3% Part Time, and 6% Contract. Highlights an 100% Remote job distribution, with an average salary of $42,220 per year, or $20.3 per hour.

Contact Center Rep (On-Call)

TeleSolv Consulting

Dallas, TX • On-site, Remote

$20/hr

Contractor

Re-posted 25 days ago

Job description

Contact Center Rep (On-Call)
Application Deadline: 31 August 2026
Department: Federal Services
Employment Type: Contract / Temp
Location: Dallas County, TX
Compensation: $20.00 / hour
Description
TeleSolv Consulting has an opportunity to support a state government program as an On-Call Contact Center Representative. This position is on an as-needed basis and hours will vary based on program demand.
This is a remote role, and all applicants must be willing/able to work various shifts between 7 am and 7 pm covering Eastern Time Zones in the US. Candidates will work directly with the public, handling inquiries, handling inbound inquiries via phone, email, and chat in a timely and professional manner. This person must possess a reliable laptop or computer and with hardwire connection to consider for this role.
Responsibilities:
  • Provide courteous, prompt, and accurate responses to public inquiries in accordance with established protocols and procedures.
  • Handle inbound inquiries via phone, email, and chat in a timely and professional manner.
  • Share only approved and verified information and ensure all communications comply with program and company policies.
  • Accurately document all customer interactions in the designated system for tracking and auditing purposes.
  • Stay current on changes to procedures, FAQs, and program-related information.
  • Collaborate with internal teams to escalate and resolve inquiries that fall outside standard support scope.
  • Maintain confidentiality and follow all required data privacy and security guidelines during customer interactions.

Qualifications:
  • Prior high-volume contact center or customer service experience required.
  • Experience working in a virtual or remote environment is a plus.
  • Strong verbal and written communication skills.
  • Ability to follow scripts and established procedures accurately.
  • Strong attention to detail and documentation skills.
  • Ability to work effectively in a fast-paced, public-facing environment.
  • Ability to maintain confidentiality and comply with data protection requirements.

Apply