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Remote Chat Representative Jobs in Layton, UT (NOW HIRING)

InsuraTec

Sales Representative (Remote)

Ogden, UT · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that provides significant financial growth opportunities. Key Responsibilities:

InsuraTec

Sales Representative (Remote)

Layton, UT · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that provides significant financial growth opportunities. Key Responsibilities:

InsuraTec

Sales Representative (Remote)

Roy, UT · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that provides significant financial growth opportunities. Key Responsibilities:

InsuraTec

Sales Representative (Remote)

Magna, UT · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that provides significant financial growth opportunities. Key Responsibilities:

InsuraTec

Sales Representative (Remote)

Clinton, UT · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that provides significant financial growth opportunities. Key Responsibilities:

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All JobsChat Representative JobsRemote Chat Representative JobsRemote Chat Representative Jobs in Layton, UT

Remote Chat Representative information

See Layton, UT salary details

$10

$19

$31

How much do remote chat representative jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for remote chat representative in Layton, UT is $19.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $20.96 per hour, depending on experience, location, and employer.

What are remote chat representatives?

Remote chat representatives are customer service professionals who communicate with clients or customers through online chat platforms, rather than in person or over the phone. They typically answer questions, resolve issues, and provide support for products or services, all from a remote location such as their home. This role requires strong written communication skills, the ability to multitask, and proficiency with chat software and customer service tools. Remote chat representatives are employed in various industries, including retail, technology, and financial services.

What is the difference between Remote Chat Representative vs Remote Customer Service Agent?

AspectRemote Chat RepresentativeRemote Customer Service Agent
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline, from home or remote locationOnline, from home or remote location
Industry UsageCustomer support via live chatCustomer support via phone, email, or chat
Common Search IntentJobs involving live chat supportJobs involving customer support across channels

Both roles involve assisting customers remotely, often requiring similar skills and credentials. The main difference is that a Remote Chat Representative specializes in live chat support, while a Remote Customer Service Agent may handle multiple communication channels like phone, email, and chat. Understanding these distinctions helps job seekers find roles aligned with their preferred communication methods and skills.

What are the key skills and qualifications needed to thrive as a Remote Chat Representative, and why are they important?

To thrive as a Remote Chat Representative, you need excellent written communication skills, fast and accurate typing, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in resolving customer inquiries efficiently. These skills and qualities ensure prompt, clear, and effective support, leading to high customer satisfaction in a virtual environment.

What are some common challenges faced by Remote Chat Representatives, and how can they be managed?

Remote Chat Representatives often need to juggle multiple conversations simultaneously while maintaining accuracy and a friendly tone. Working remotely can also make it challenging to collaborate with teammates or get immediate support from supervisors. To manage these challenges, it's important to develop strong multitasking and communication skills, use collaboration tools effectively, and proactively reach out to team members or leads when clarification is needed. Many companies offer ongoing training and virtual team meetings to help remote representatives stay connected and supported.
What are popular job titles related to Remote Chat Representative jobs in Layton, UT? For Remote Chat Representative jobs in Layton, UT, the most frequently searched job titles are:
What job categories do people searching Remote Chat Representative jobs in Layton, UT look for? The top searched job categories for Remote Chat Representative jobs in Layton, UT are:
What cities near Layton, UT are hiring for Remote Chat Representative jobs? Cities near Layton, UT with the most Remote Chat Representative job openings:
Remote Chat Representative jobs near you
Customer Service Rep - (On-Site / Remote WFH / Certain States Only)

Customer Service Rep - (On-Site / Remote WFH / Certain States Only)

ITM Marketing, Inc.

Salt Lake City, UT • Remote

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Customer Service Representative – $17/hr (On-Site / Limited Remote)
ITM Marketing | Coshocton, OH

ITM Marketing is hiring Customer Service Representatives to support an e-commerce customer service program. Position is primarily on-site in Coshocton, OH with limited remote exceptions.

Pay: $17.00/hour | Weekly pay
Schedule: Monday–Friday, 9:00 AM–5:30 PM ET for training; after training will be Monday-Sunday, 9:00AM to 9:00PM ET (40 hours scheduled, with 2 days off per week)

Responsibilities:

  • Customer support via phone, email, and chat
  • Answer questions, place orders, resolve issues
  • Use multiple computer systems and soft phones
  • Provide professional, empathetic service

Training: Paid, instructor-led (Microsoft Teams). Must pass to continue employment.

Qualifications:

  • High School Diploma/GED
  • 20 WPM typing minimum
  • Windows/PC experience
  • Customer service experience preferred

Benefits (Full-Time Permanent):

  • PTO & Holiday Pay (after 90 days)
  • Medical, Dental, Vision
  • Life Insurance
  • 401(k) after 6 months

Remote Requirements (If Approved):

  • 20 Mbps internet (cable/fiber only) - must be ethernet wired.  Wi-Fi connection is not acceptable.
  • Quiet workspace and some equipment provided. ITM provides client required equipment includes desktop tower with power cord. You must provide some components including dual monitors (including DP cords or adapters to turn HDMI into DP), USB keyboard, USB mouse and USB headset with microphone. Wireless/Bluetooth devices are not recommended.

Must be 18+, pass background check, typing test, and live in:
Alabama, Arizona, Arkansas, Colorado, Georgia, Indiana, Kansas, Kentucky, Louisiana, Michigan, Mississippi, Missouri, Nebraska, New Mexico, North Carolina, Ohio, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, or West Virginia

You cannot work from outside of the United States. You also cannot work from states other than those listed above.

ITM Marketing uses E-Verify.