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Remote Chat Representative Jobs in Charleston, SC

HMG Careers

Sales Representative Remote

Charleston, SC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

InsuraTec

Sales Representative (Remote)

Ladson, SC · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that provides significant financial growth opportunities. Key Responsibilities:

InsuraTec

Sales Representative (Remote)

Hanahan, SC · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that provides significant financial growth opportunities. Key Responsibilities:

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All JobsChat Representative JobsRemote Chat Representative JobsRemote Chat Representative Jobs in Charleston, SC

Remote Chat Representative information

See Charleston, SC salary details

$10

$19

$31

How much do remote chat representative jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote chat representative in Charleston, SC is $19.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $21.59 per hour, depending on experience, location, and employer.

What is a remote chat representative?

Remote chat representatives are customer service professionals who communicate with clients or customers through online chat platforms, rather than in person or over the phone. They typically answer questions, resolve issues, and provide support for products or services, all from a remote location such as their home. This role requires strong written communication skills, the ability to multitask, and proficiency with chat software and customer service tools. Remote chat representatives are employed in various industries, including retail, technology, and financial services.

What skills and qualifications are needed to thrive as a remote chat representative?

To thrive as a Remote Chat Representative, you need excellent written communication skills, fast and accurate typing, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in resolving customer inquiries efficiently. These skills and qualities ensure prompt, clear, and effective support, leading to high customer satisfaction in a virtual environment.

What are common challenges faced by remote chat representatives, and how can they be managed?

Remote Chat Representatives often need to juggle multiple conversations simultaneously while maintaining accuracy and a friendly tone. Working remotely can also make it challenging to collaborate with teammates or get immediate support from supervisors. To manage these challenges, it's important to develop strong multitasking and communication skills, use collaboration tools effectively, and proactively reach out to team members or leads when clarification is needed. Many companies offer ongoing training and virtual team meetings to help remote representatives stay connected and supported.

What is the difference between Remote Chat Representative vs Remote Customer Service Agent?

AspectRemote Chat RepresentativeRemote Customer Service Agent
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline, from home or remote locationOnline, from home or remote location
Industry UsageCustomer support via live chatCustomer support via phone, email, or chat
Common Search IntentJobs involving live chat supportJobs involving customer support across channels

Both roles involve assisting customers remotely, often requiring similar skills and credentials. The main difference is that a Remote Chat Representative specializes in live chat support, while a Remote Customer Service Agent may handle multiple communication channels like phone, email, and chat. Understanding these distinctions helps job seekers find roles aligned with their preferred communication methods and skills.

What are the most commonly searched types of Chat Representative jobs in Charleston, SC?

The most popular types of Chat Representative jobs in Charleston, SC are:

What are popular job titles related to Remote Chat Representative jobs in Charleston, SC?

For Remote Chat Representative jobs in Charleston, SC, the most frequently searched job titles are:

What job categories do people searching Remote Chat Representative jobs in Charleston, SC look for?

The top searched job categories for Remote Chat Representative jobs in Charleston, SC are:

What cities near Charleston, SC are hiring for Remote Chat Representative jobs?

Cities near Charleston, SC with the most Remote Chat Representative job openings:

Remote Chat Representative jobs near you
Infographic showing various Remote Chat Representative job openings in Charleston, SC as of August 2026, with employment types broken down into 79% Full Time, 16% Part Time, 2% Temporary, and 3% Contract. Highlights an 2% In-person, and 98% Remote job distribution, with an average salary of $41,282 per year, or $19.8 per hour.

Virtual Call Center Customer Service Rep

Go Store It

Charleston, SC • Remote

$20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Job description

Join Our Team as a Call Center Customer Service Representative at Go Store It!

At Go Store It, we believe that work should be rewarding, empowering, and people-first. We're not just offering a job—we’re inviting you to be part of a culture that celebrates your voice, values your dedication, and supports your personal and professional growth.

What You’ll Get:

  • $20.00/hour and up DOE
  • Comprehensive benefits package: Medical, Dental, Vision, and 401(k) with company match
  • Generous paid time off: Holidays, PTO, and parental leave
  • Real opportunities to grow within a booming national self-storage company
  • A supportive, respectful, and fun workplace culture
  • Stable schedule that prioritizes work-life balance

Job Details:

  • Location: Remote
  • Schedule: 11:30 AM – 8:00 PM EST , open availability from Monday through Sunday, 8-hour shift

Your Impact:

  • Be the friendly and helpful voice for customers exploring storage solutions
  • Deliver exceptional service via phone, email, live chat, and video support
  • Handle account updates, billing questions, online rentals, and payment processing
  • Promote insurance, products, and special offers
  • Submit and follow up on maintenance requests
  • Thrive in a collaborative team environment that values heart and hustle

What You’ll Bring:

  • 2+ years of call center experience
  • Calm, friendly, and confident phone demeanor
  • Strong multitasking and tech skills
  • Bonus points for sales/upselling experience
  • Bilingual (Spanish) is a bonus!
  • Familiarity with tools like MS Outlook and Sitelink
  • A positive, motivated, team-first attitude
  • Accountability
  • Active listening skills