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Remote Chat Email Jobs in Renton, WA (NOW HIRING)

Licensed Program Director

Tacoma, WA · On-site +1

$82K - $96K/yr

Eligible to be a partial remote position What we offer: Full Time Employees: * Paid vacation days ... email address. Clarvida recruiters will never charge application fees, conduct interviews via chat ...

Licensed Program Director

Edgewood, WA · On-site +1

$82K - $96K/yr

Eligible to be a partial remote position What we offer: Full Time Employees: * Paid vacation days ... email address. Clarvida recruiters will never charge application fees, conduct interviews via chat ...

... email marketing, and other community-building efforts. The idea isn't to do all of these, but to ... Screening call * Deep dive chat * Take-home assessment & presentation Requirements * A true ...

... email marketing, and other community-building efforts. The idea isn't to do all of these, but to ... Screening call * Deep dive chat * Take-home assessment & presentation Requirements * A true ...

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Showing results 1-20

Remote Chat Email information

See Renton, WA salary details

$80.4K

$115.6K

$163.7K

How much do remote chat email jobs pay per year?

As of Jul 11, 2026, the average yearly pay for remote chat email in Renton, WA is $115,575.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,000.00 and $140,600.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Remote Chat Email Support Specialists, and how can they be managed?

Remote Chat Email Support Specialists often face challenges such as managing high volumes of inquiries, maintaining clear and empathetic communication without face-to-face interaction, and adapting to various customer personalities and issues. Staying organized with ticketing systems, using templates for common queries, and actively participating in team meetings can help manage workload and improve response quality. Continuous learning about company products and regular feedback sessions with the team also contribute to personal growth and better customer support.

What are remote chat and email jobs?

Remote chat and email jobs are customer service or support positions that allow employees to assist customers via online chat platforms or through email communication, all while working from home or any remote location. These roles typically involve responding to customer inquiries, resolving issues, providing product information, and ensuring customer satisfaction without the need for phone calls. They are popular among individuals seeking flexible work arrangements and those who prefer written communication over verbal interaction.

What is the difference between Remote Chat Email vs Remote Customer Support?

AspectRemote Chat EmailRemote Customer Support
Primary RoleHandling customer inquiries via chat and emailAssisting customers through various channels including phone, chat, and email
Required SkillsExcellent written communication, problem-solving, tech-savvyStrong communication, multitasking, technical knowledge
Work EnvironmentRemote, digital platforms, flexible hoursRemote or hybrid, customer service platforms, flexible hours
Common CertificationsNone mandatory, but customer service or communication courses helpfulCustomer service certifications beneficial

Remote Chat Email roles focus primarily on written communication via chat and email, often requiring quick responses and technical proficiency. Remote Customer Support roles may include a broader range of communication channels, including phone support, and often demand more diverse technical knowledge. Both roles are remote-friendly and industry-standard, but Remote Chat Email positions are more specialized in written digital communication.

What are the key skills and qualifications needed to thrive as a Remote Chat Email Support Specialist, and why are they important?

To thrive as a Remote Chat Email Support Specialist, you need strong written communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer support platforms like Zendesk, Freshdesk, or Salesforce, and basic computer proficiency are typically required. Patience, problem-solving abilities, and a customer-centric attitude help you stand out in this role. These skills ensure efficient, accurate, and empathetic customer support, which is vital for maintaining customer satisfaction and loyalty in a remote environment.
What are popular job titles related to Remote Chat Email jobs in Renton, WA? For Remote Chat Email jobs in Renton, WA, the most frequently searched job titles are:
What job categories do people searching Remote Chat Email jobs in Renton, WA look for? The top searched job categories for Remote Chat Email jobs in Renton, WA are:
What cities near Renton, WA are hiring for Remote Chat Email jobs? Cities near Renton, WA with the most Remote Chat Email job openings:
Infographic showing various Remote Chat Email job openings in Renton, WA as of July 2026, with employment types broken down into 55% Full Time, 8% Part Time, 1% Temporary, and 36% Contract. Highlights an 81% Physical, 1% Hybrid, and 18% Remote job distribution, with an average salary of $115,575 per year, or $55.6 per hour.
Licensed Program Director

Licensed Program Director

Clarvida

Tacoma, WA • On-site, Remote

$82K - $96K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago


Clarvida rating

6.8

Company rating: 6.8 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

51st of 234 rated social care providers


Job description

Description

Are you passionate about making a difference in the lives of individuals and families navigating mental health challenges? We're looking for a dynamic and compassionate New Journeys Program Supervisor to lead, inspire, and guide a dedicated team of up to 6 employees. In this key role, you’ll provide hands-on leadership, training, and support, ensuring a high standard of care for clients aged 15-40 facing psychosis and related challenges. This is your opportunity to lead a meaningful program that changes lives, while also developing your skills in program management, staff leadership, and community collaboration.  In the words of a current supervisor, "I enjoy seeing the relief in clients' and family's eyes knowing we are there to help in a difficult time in their lives.  I enjoy seeing staff progress in understanding the client's experience and watching their skills grow."
Our New Journeys program staff work directly with clients and their families to assess needs, connect with vital community resources, educate about psychosis, and teach vital skills for managing symptoms and improving communication and problem-solving. Will see clients in the field or office. 
Location is in Tacoma WA area. Hybrid role at home and office. 
Does the following apply to you?
 ** can be licensed or in the process of being licensed in WA State **
  •  LICSW, LMHC , LMFT or Licensed Agency Associated Counselor (LAAC)
  • Satisfactory results of fingerprinting and background checks
       

Perks of this role:  

  • $82,000-$96,000/year
  • Hybrid work setting 
  • Flexible schedule
  • Eligible to be a partial remote position
What we offer:   
Full Time Employees:  
  • Paid vacation days that increase with tenure 
  • Separate sick leave that rolls over each year 
  • up to 10 Paid holidays* 
  • Medical, Dental, Vision benefit plan options 
  • DailyPay- Access to your daily earnings without waiting for payday* 
  • Training, Development and Continuing Education Credits for licensure requirements 
All Employees:  
  • 401K 
  • Free licensure supervision 
  • Employee Assistance program  
  • Pet Insurance 
  • Perks @Clarvida- national discounts on shopping, travel, Verizon, and entertainment 
  • Mileage reimbursement* 
  • Cellphone stipend 
  
If you're #readytowork we are #readytohire
*benefit option varies by State/County  
  
Not the job you’re looking for? 
Clarvida has a variety of positions in various locations; please go to
 https://www.clarvida.com/working-at-clarvida
  
To Learn More About Us: 
Clarvida @ http://www.clarvida.com/mission-vision-and-values/  
Clarvida is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic. 
  
We encourage job seekers to be vigilant against fraudulent recruitment activities that are on the rise across the healthcare industry. Communication about legitimate Clarvida job opportunities will only come from an authorized Clarvida.com email address or a personal LinkedIn account that is associated with a Clarvida.com email address. Clarvida recruiters will never charge application fees, conduct interviews via chat rooms, or extend job offers without a thorough recruitment process. 
 
 #LMHC, #LICSW, #LMFT,  #Leadership, # Mentalhealth, #LAAC, #Licensedmentalhealthcounselor, #Licensedindependentclinicalsocialworker, #Licensedmarriageandfamilytherapist,  #Licensedagencyassociatedcounselor, #Manager, #Behavioralhealth, #ACT, #PACT, #WISE

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