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Remote Chat Email Jobs in Boca Raton, FL (NOW HIRING)

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Remote Chat Email information

See Boca Raton, FL salary details

$67.9K

$97.5K

$138.1K

How much do remote chat email jobs pay per year?

As of Sep 7, 2026, the average yearly pay for remote chat email in Boca Raton, FL is $97,506.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,900.00 and $118,600.00 per year, depending on experience, location, and employer.

What is a remote chat email job?

Remote chat and email jobs are customer service or support positions that allow employees to assist customers via online chat platforms or through email communication, all while working from home or any remote location. These roles typically involve responding to customer inquiries, resolving issues, providing product information, and ensuring customer satisfaction without the need for phone calls. They are popular among individuals seeking flexible work arrangements and those who prefer written communication over verbal interaction.

What skills and qualifications are needed to thrive as a remote chat email support specialist?

To thrive as a Remote Chat Email Support Specialist, you need strong written communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer support platforms like Zendesk, Freshdesk, or Salesforce, and basic computer proficiency are typically required. Patience, problem-solving abilities, and a customer-centric attitude help you stand out in this role. These skills ensure efficient, accurate, and empathetic customer support, which is vital for maintaining customer satisfaction and loyalty in a remote environment.

What are common challenges faced by remote chat email support specialists, and how can they be managed?

Remote Chat Email Support Specialists often face challenges such as managing high volumes of inquiries, maintaining clear and empathetic communication without face-to-face interaction, and adapting to various customer personalities and issues. Staying organized with ticketing systems, using templates for common queries, and actively participating in team meetings can help manage workload and improve response quality. Continuous learning about company products and regular feedback sessions with the team also contribute to personal growth and better customer support.

What is the difference between Remote Chat Email vs Remote Customer Support?

AspectRemote Chat EmailRemote Customer Support
Primary RoleHandling customer inquiries via chat and emailAssisting customers through various channels including phone, chat, and email
Required SkillsExcellent written communication, problem-solving, tech-savvyStrong communication, multitasking, technical knowledge
Work EnvironmentRemote, digital platforms, flexible hoursRemote or hybrid, customer service platforms, flexible hours
Common CertificationsNone mandatory, but customer service or communication courses helpfulCustomer service certifications beneficial

Remote Chat Email roles focus primarily on written communication via chat and email, often requiring quick responses and technical proficiency. Remote Customer Support roles may include a broader range of communication channels, including phone support, and often demand more diverse technical knowledge. Both roles are remote-friendly and industry-standard, but Remote Chat Email positions are more specialized in written digital communication.

What are popular job titles related to Remote Chat Email jobs in Boca Raton, FL?

For Remote Chat Email jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Remote Chat Email jobs in Boca Raton, FL look for?

The top searched job categories for Remote Chat Email jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Remote Chat Email jobs?

Cities near Boca Raton, FL with the most Remote Chat Email job openings:

Infographic showing various Remote Chat Email job openings in Boca Raton, FL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $97,506 per year, or $46.9 per hour.

Licensed Medicare Health Insurance Agent

Worxweb Solutions

Pompano Beach, FL โ€ข Remote

$720/wk

Full-time

Re-posted 4 days ago


Job description

<p><strong>Grow Your Career with a Remote Medicare Sales Opportunity</strong></p><p><br></p><p>Worxweb Solutions is proud to connect top-tier professionals with industry-leading organizations. This opportunity offers exceptional potential for professional growth in the expanding Medicare insurance market. As part of our commitment to quality placements, we are partnering with a respected client in the healthcare sector seeking licensed, driven individuals for remote sales opportunities.</p><p><br></p><p><strong>Position:</strong> Medicare Sales Agent</p><p><strong>Location: </strong>Remote</p><p><br></p><p><br></p><p><strong>About Our Client</strong></p><p><br></p><p>Our client is a leader in the healthcare insurance industry, specializing in Medicare plan solutions for seniors across the United States. With a focus on compliance, education, and personalized service, they help clients confidently navigate their healthcare choices. This role supports their mission by engaging Medicare-eligible individuals and guiding them through the enrollment process with integrity and professionalism.</p><p><br></p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><ul><li>Conduct inbound and outbound sales calls with Medicare-eligible individuals.</li><li>Clearly and compliantly explain Medicare Advantage, Supplement, and Prescription Drug Plan options.</li><li>Follow all CMS and company compliance standards.</li><li>Stay current on product updates, AHIP certification, and carrier-specific requirements.</li><li>Meet sales and conversion targets while upholding service quality and compliance.</li><li>Communicate professionally via phone, email, and chat.</li><li>Manage a distraction-free home workspace and equipment.</li><li>Participate in regular coaching, QA, and training sessions.</li></ul><p><br></p><p><strong>Requirements</strong></p><p><br></p><ul><li>Releases in hand for United Healthcare and Aetna required prior to start.</li><li>Must provide your own equipment including computer and headset.</li><li>Reliable internet connection of 100 Mbps or better and a quiet dedicated home workspace required.</li><li>Experience with the EnrollHere dialer is a major plus and strongly preferred.</li><li>Recent Medicare Advantage, SEP knowledge and Special needs plans enrollments are required.</li><li>Active AHIP</li></ul><p><strong>Compensation</strong></p><p><br></p><p>Two compensation plans are available. Agents choose the plan that works best for them.</p><p><br></p><p><strong>COMMISSION PLAN:</strong></p><p>$100 per enrolled Medicare policy.</p><p>Ancillary product commissions available on top of base Medicare commission, including Hospital Indemnity (HIP), Cancer/Heart/Stroke (CHAS), and other ancillary products.</p><p>Best for experienced agents who want maximum earning potential.</p><p>No Chargebacks</p><p><br></p><p><strong>BASE PLUS COMMISSION PLAN:</strong></p><p>No chargebacks, $720/week base, plus:</p><ul><li>10+ weekly enrollments: $20 commission per policy</li><li>15 weekly enrollments: $300 bonus</li><li>20 weekly enrollments: $600 bonus</li><li>25 weekly enrollments: $900 bonus</li><li>Under 10 weekly enrollments (1-9): flat $90 per policy</li></ul><p><br></p><p>Both plans include ancillary commission opportunities. Specific ancillary rates will be discussed during the interview process.</p><p><br></p><p><br></p><p><strong>Join a Team That Values You</strong></p><p><br></p><p>This is a high-impact opportunity to join a fast-paced, supportive team where you can make a real difference in clients&#39; lives. Our client values diversity and inclusion and is committed to creating a respectful, equitable environment where every individual is empowered to succeed.</p><p><br></p><p><br></p><p><strong>How to Apply</strong></p><p><br></p><p>Ready to take the next step in your Medicare sales career? Submit your resume today. Qualified candidates will be contacted for an SMS-based pre-screen. Be prepared to confirm your licensure, state coverage, AHIP status, release status for United Healthcare and Aetna, and EnrollHere dialer experience during the screening process.</p>