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Remote Chat Email Jobs in Berwick, ME (NOW HIRING)

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Remote Chat Email information

See Berwick, ME salary details

$71.5K

$102.8K

$145.6K

How much do remote chat email jobs pay per year?

As of Aug 8, 2026, the average yearly pay for remote chat email in Berwick, ME is $102,803.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,000.00 and $125,100.00 per year, depending on experience, location, and employer.

What are common challenges faced by remote chat email support specialists, and how can they be managed?

Remote Chat Email Support Specialists often face challenges such as managing high volumes of inquiries, maintaining clear and empathetic communication without face-to-face interaction, and adapting to various customer personalities and issues. Staying organized with ticketing systems, using templates for common queries, and actively participating in team meetings can help manage workload and improve response quality. Continuous learning about company products and regular feedback sessions with the team also contribute to personal growth and better customer support.

What is a remote chat email job?

Remote chat and email jobs are customer service or support positions that allow employees to assist customers via online chat platforms or through email communication, all while working from home or any remote location. These roles typically involve responding to customer inquiries, resolving issues, providing product information, and ensuring customer satisfaction without the need for phone calls. They are popular among individuals seeking flexible work arrangements and those who prefer written communication over verbal interaction.

What is the difference between Remote Chat Email vs Remote Customer Support?

AspectRemote Chat EmailRemote Customer Support
Primary RoleHandling customer inquiries via chat and emailAssisting customers through various channels including phone, chat, and email
Required SkillsExcellent written communication, problem-solving, tech-savvyStrong communication, multitasking, technical knowledge
Work EnvironmentRemote, digital platforms, flexible hoursRemote or hybrid, customer service platforms, flexible hours
Common CertificationsNone mandatory, but customer service or communication courses helpfulCustomer service certifications beneficial

Remote Chat Email roles focus primarily on written communication via chat and email, often requiring quick responses and technical proficiency. Remote Customer Support roles may include a broader range of communication channels, including phone support, and often demand more diverse technical knowledge. Both roles are remote-friendly and industry-standard, but Remote Chat Email positions are more specialized in written digital communication.

What skills and qualifications are needed to thrive as a remote chat email support specialist?

To thrive as a Remote Chat Email Support Specialist, you need strong written communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer support platforms like Zendesk, Freshdesk, or Salesforce, and basic computer proficiency are typically required. Patience, problem-solving abilities, and a customer-centric attitude help you stand out in this role. These skills ensure efficient, accurate, and empathetic customer support, which is vital for maintaining customer satisfaction and loyalty in a remote environment.
What are popular job titles related to Remote Chat Email jobs in Berwick, ME? For Remote Chat Email jobs in Berwick, ME, the most frequently searched job titles are:
What job categories do people searching Remote Chat Email jobs in Berwick, ME look for? The top searched job categories for Remote Chat Email jobs in Berwick, ME are:
What cities near Berwick, ME are hiring for Remote Chat Email jobs? Cities near Berwick, ME with the most Remote Chat Email job openings:
Remote Chat Email jobs near you
Infographic showing various Remote Chat Email job openings in Berwick, ME as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $102,803 per year, or $49.4 per hour.

Staff Accountant (full-charge bookkeeper)

Liguori Accounting

Stratham, NH • Remote

$60K - $70K/yr

Full-time

Posted 4 days ago

Job description

About Us:

Liguori Accounting is a remote, modern outsourced accounting firm. It provides high quality outsourced accounting services to small businesses with a specific focus in the medial aesthetics industry. The accounting services include bookkeeping, virtual CFO, payroll support, and tax services. Through its accounting services, the Liguori Accounting team provides business owners with the financial insights and support needed to achieve their goals and focus on their business.


Liguori Accounting is looking to build its accounting team with smart and ambitious people who desire to help small businesses grow. The role will be focused on providing a foundational bookkeeping service so our team can bring valuable expertise, guidance, and operational savvy to business owners.


Performance Profile:


  • Will work with many of the firm's clients in an outsourced accountant role with a complete cloud accounting system (QuickBooks Online, Double)
  • Will code transactions, reconcile, and make month end adjustments to client accounts in QuickBooks Online
  • Will assist clients with QuickBooks Online as primary business reporting technology
  • Will facilitate preparation and processing of client payrolls, W-2s, and 1099s through ADP or Gusto
  • Will prepare and process sales tax filings across various states
  • Develop a strong, productive, professional, trusted advisor relationship with assigned clients
  • Partner with clients by understanding their business and industry and providing ongoing advice, insights, and support


Experience:

  • Degree in accounting from a 4-year college or university - CPA certificate is not necessary.
  • Proficient with QuickBooks Online.
  • 2+ Year experience functioning as the bookkeeper for multiple clients.
  • Confident running financial reports and providing analytics and other insights.


Compensation & Benefits:

  • Competitive compensation - up to $60-70K depending on experience.
  • Fulltime - 40 hours per week
  • Flexible schedule
  • Remote work opportunity
  • Retirement benefits
  • 3 weeks of PTO

How to Succeed:

  • Experience: You are seen by both your clients as a subject matter expert in accounting and bookkeeping matter and a key member of their financial team.
  • Attention to Detail: Your role is key in keeping our clients' financials reconciled and organized. You should enjoy digging into the details and problem solving to ensure accuracy in your clients books.
  • Tenacious: You are not intimidated by expectations of a consistent and, sometimes, heavy workload across multiple clients. You are also comfortable working closely with the client's executive team.
  • Critical Cog: You don't back down from knowing that your responsibilities have a direct impact on the growth potential of your clients and of Liguori Accounting.
  • Efficient Communicator: You are adept at communicating with a wide range of people and are polite, yet concise. You are comfortable communicating on the phone, email, video chat, and other mediums.
  • Tech Geek: You have experience working within a wide variety of systems, in particular cloud-based systems like QuickBooks Online, Double, Fathom HQ, Microsoft 365, ShareFile, Trello, Zoom, Loom, etc. You quickly pick up any new systems that are put in front of you and look to bring new technology into the finance functions that you have been a part of.
  • Collaborative: You enjoy working in a dynamic position, learning from others, and collectively sharing accomplishments with others. Liguori Accounting is a team who works collaboratively and supports one another.