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Remote Chat Email Jobs in Andover, MN (NOW HIRING)

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Support Specialist

Eagan, MN · Remote

$50K - $60K/yr

... emails or chat questions from customers * Resolve issues immediately, or if more information is ... Remote, Hybrid & Onsite options, Flex & Alternate Scheduling Arrangements * Career Advancement:

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Support Specialist

Eagan, MN · On-site +1

$50K - $60K/yr

... emails or chat questions from customers * Resolve issues immediately, or if more information is ... Remote, Hybrid & Onsite options, Flex & Alternate Scheduling Arrangements * Career Advancement:

Wing Assistant

Field & Events Marketer

Minneapolis, MN · Remote

$60K - $80K/yr

Work with marketing on email outreach, landing pages, paid promotion, and social to drive booth ... You can rally a team, brief executives, and chat up prospects on a show floor with equal ease.

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All JobsChat Email JobsRemote Chat Email JobsRemote Chat Email Jobs in Andover, MN

Remote Chat Email information

See Andover, MN salary details

$73.8K

$106.1K

$150.2K

How much do remote chat email jobs pay per year?

As of Sep 2, 2026, the average yearly pay for remote chat email in Andover, MN is $106,085.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,600.00 and $129,100.00 per year, depending on experience, location, and employer.

What is a remote chat email job?

Remote chat and email jobs are customer service or support positions that allow employees to assist customers via online chat platforms or through email communication, all while working from home or any remote location. These roles typically involve responding to customer inquiries, resolving issues, providing product information, and ensuring customer satisfaction without the need for phone calls. They are popular among individuals seeking flexible work arrangements and those who prefer written communication over verbal interaction.

What skills and qualifications are needed to thrive as a remote chat email support specialist?

To thrive as a Remote Chat Email Support Specialist, you need strong written communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer support platforms like Zendesk, Freshdesk, or Salesforce, and basic computer proficiency are typically required. Patience, problem-solving abilities, and a customer-centric attitude help you stand out in this role. These skills ensure efficient, accurate, and empathetic customer support, which is vital for maintaining customer satisfaction and loyalty in a remote environment.

What are common challenges faced by remote chat email support specialists, and how can they be managed?

Remote Chat Email Support Specialists often face challenges such as managing high volumes of inquiries, maintaining clear and empathetic communication without face-to-face interaction, and adapting to various customer personalities and issues. Staying organized with ticketing systems, using templates for common queries, and actively participating in team meetings can help manage workload and improve response quality. Continuous learning about company products and regular feedback sessions with the team also contribute to personal growth and better customer support.

What is the difference between Remote Chat Email vs Remote Customer Support?

AspectRemote Chat EmailRemote Customer Support
Primary RoleHandling customer inquiries via chat and emailAssisting customers through various channels including phone, chat, and email
Required SkillsExcellent written communication, problem-solving, tech-savvyStrong communication, multitasking, technical knowledge
Work EnvironmentRemote, digital platforms, flexible hoursRemote or hybrid, customer service platforms, flexible hours
Common CertificationsNone mandatory, but customer service or communication courses helpfulCustomer service certifications beneficial

Remote Chat Email roles focus primarily on written communication via chat and email, often requiring quick responses and technical proficiency. Remote Customer Support roles may include a broader range of communication channels, including phone support, and often demand more diverse technical knowledge. Both roles are remote-friendly and industry-standard, but Remote Chat Email positions are more specialized in written digital communication.

What are popular job titles related to Remote Chat Email jobs in Andover, MN?

For Remote Chat Email jobs in Andover, MN, the most frequently searched job titles are:

What job categories do people searching Remote Chat Email jobs in Andover, MN look for?

The top searched job categories for Remote Chat Email jobs in Andover, MN are:

What cities near Andover, MN are hiring for Remote Chat Email jobs?

Cities near Andover, MN with the most Remote Chat Email job openings:

Remote Chat Email jobs near you
Infographic showing various Remote Chat Email job openings in Andover, MN as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $106,085 per year, or $51 per hour.

Data Entry Coordinator - (Modern Systems)

System One

Minneapolis, MN • Remote

$27.50/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 17 days ago

Job description

Position: Data Entry Coordinator (Modern Systems) Work Schedule: Onsite one day per week Location: Minneapolis, MN Houry Pay Rate: $27.50/hr. Contract Duration: 12-Months The Data Entry Coordinator supports Demand Side Management (DSM) programs within the Energy Efficiency and Demand Response organization. This role provides operational and administrative support across multiple customer incentive and rebate programs, with responsibilities shifting based on seasonal demand and program volume. Primary Program Areas

  • Residential Saver Switch
  • AC Rewards (Smart Thermostat Program)
  • Limited Commercial Saver Switch support
  • EV rebates
  • Energy efficiency rebate programs
  • Pilot programs
  • Windsource enrollments
This is a high-volume operations role focused on rebate processing, program administration, and compliance. Accuracy and attention to detail are critical, as rebate and incentive programs are regulated by the Public Utilities Commission (PUC).
Key Responsibilities:
  • Process high volumes of rebate applications and work orders annually
  • Manage work from shared Salesforce queues, prioritizing requests in chronological order
  • Validate customer eligibility, equipment qualifications, and incentive amounts
  • Review applications submitted through digital platforms, PDFs, and physical mail
  • Coordinate with third-party vendor Hunt Electric through Salesforce, email, and chat
  • Monitor workloads, progress, and productivity metrics using Salesforce dashboards
  • Collaborate with team members in a remote work environment
  • Support residential and commercial rebate processing workflows as needed
  • Maintain compliance with program guidelines and regulatory requirements
Requirements: 1–3 years of experience in:
  • High-volume, shared-queue environments
  • Operational processing or program administration
  • Analytical and validation skills
  • Prior data entry / operations experience (modern systems, not manual entry)
  • Experience working in a large corporate or cross-functional environment
  • Utility or rebate experience preferred
  • Self?driven and highly motivated
  • Strong work ethic (important for remote work)
  • Engagement and ambition
  • Team?oriented mindset
  • Ability to prioritize and meet deadlines
Program Volume
  • The team processes approximately:
  • 70,000 residential rebates annually
  • 12,000 commercial rebates annually
  • 300 commercial/industrial program contract changes annually
Customer Interaction This role primarily supports internal stakeholders within the DSM organization, with limited indirect support to external customers through coordination with electricians and installation partners regarding eligibility and program requirements.
Schedule & Work Arrangement
  • Full-time, 40 hours per week
  • Flexible schedule between 6:00 AM and 6:00 PM
  • During training, employees follow the trainer's schedule
  • Primarily remote position
  • Required in-office presence one day per week (Monday or Friday)

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. #M- #LI-

Ref: #192-Precision San Antonio

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About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

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