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Remote Chat Email Jobs in Wisconsin (NOW HIRING)

$32 - $34/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Clinical Supervisor Maine Crisis Line (MCL) program (Remote - In Maine) Pay range: $32 - $34/hour ... and chat support for adults, youth, and families experiencing a mental health crisis. Trained ...

Virtual Teacher

Milwaukee, WI · On-site +1

$44K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a remote-friendly company, Imagine Learning offers flexible work arrangements across the U.S ... live chat, phone, email, and virtual conferencing technology. You will be grading student ...

Virtual Teacher

Milwaukee, WI · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a remote-friendly company, Imagine Learning offers flexible work arrangements across the U.S ... live chat, phone, email, and virtual conferencing technology. You will be grading student ...

$111K - $133K/yr

... Bots, Chat Bots, Self-service IVRs and DTMF IVRs • Perform system configurations, create users ... Email/Messaging/SMS • Significant experience developing IVAs • Expertise integrating CCaaS ...

Showing results 21-24

Remote Chat Email information

See Wisconsin salary details

$72.2K

$103.7K

$146.9K

How much do remote chat email jobs pay per year?

As of Aug 14, 2026, the average yearly pay for remote chat email in Wisconsin is $103,710.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,700.00 and $126,200.00 per year, depending on experience, location, and employer.

What are common challenges faced by remote chat email support specialists, and how can they be managed?

Remote Chat Email Support Specialists often face challenges such as managing high volumes of inquiries, maintaining clear and empathetic communication without face-to-face interaction, and adapting to various customer personalities and issues. Staying organized with ticketing systems, using templates for common queries, and actively participating in team meetings can help manage workload and improve response quality. Continuous learning about company products and regular feedback sessions with the team also contribute to personal growth and better customer support.

What is a remote chat email job?

Remote chat and email jobs are customer service or support positions that allow employees to assist customers via online chat platforms or through email communication, all while working from home or any remote location. These roles typically involve responding to customer inquiries, resolving issues, providing product information, and ensuring customer satisfaction without the need for phone calls. They are popular among individuals seeking flexible work arrangements and those who prefer written communication over verbal interaction.

What is the difference between Remote Chat Email vs Remote Customer Support?

AspectRemote Chat EmailRemote Customer Support
Primary RoleHandling customer inquiries via chat and emailAssisting customers through various channels including phone, chat, and email
Required SkillsExcellent written communication, problem-solving, tech-savvyStrong communication, multitasking, technical knowledge
Work EnvironmentRemote, digital platforms, flexible hoursRemote or hybrid, customer service platforms, flexible hours
Common CertificationsNone mandatory, but customer service or communication courses helpfulCustomer service certifications beneficial

Remote Chat Email roles focus primarily on written communication via chat and email, often requiring quick responses and technical proficiency. Remote Customer Support roles may include a broader range of communication channels, including phone support, and often demand more diverse technical knowledge. Both roles are remote-friendly and industry-standard, but Remote Chat Email positions are more specialized in written digital communication.

What skills and qualifications are needed to thrive as a remote chat email support specialist?

To thrive as a Remote Chat Email Support Specialist, you need strong written communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer support platforms like Zendesk, Freshdesk, or Salesforce, and basic computer proficiency are typically required. Patience, problem-solving abilities, and a customer-centric attitude help you stand out in this role. These skills ensure efficient, accurate, and empathetic customer support, which is vital for maintaining customer satisfaction and loyalty in a remote environment.

What job categories do people searching Remote Chat Email jobs in Wisconsin look for?

The top searched job categories for Remote Chat Email jobs in Wisconsin are:

What cities in Wisconsin are hiring for Remote Chat Email jobs?

Cities in Wisconsin with the most Remote Chat Email job openings:

Infographic showing various Remote Chat Email job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $103,710 per year, or $49.9 per hour.

Clinical Supervisor - Maine Crisis Line

Opportunityalliance

Remote

$32 - $34/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


Job description

Clinical Supervisor

Maine Crisis Line (MCL) program
(Remote - In Maine)

Pay range: $32 - $34/hour

The Maine Crisis Line is part of our continuum of crisis intervention and stabilization services, providing 24/7 telephone, text, and chat support for adults, youth, and families experiencing a mental health crisis. Trained crisis support specialists offer free, confidential emotional support, stabilization, and connection to nextstep resources.

We're looking for a Clinical Supervisor who is passionate about realtime clinical work, enjoys supporting staff through dynamic and meaningful situations, and thrives as part of a highly collaborative team.

What the Clinical Supervisor Does

  • Provides real-time clinical support to Crisis Support Specialists during incoming calls, texts, and chats.
  • Facilitates regular clinical supervision, coaching, and professional development to support staff growth, skill development, and adherence to best practices.
  • Offers in-the-moment and follow-up clinical consultation, case review, and administrative support to guide high-quality service delivery.
  • Assists with assessing and triaging client needs, ensuring appropriate referrals and safe, effective crisis intervention.
  • Acts as a clinical resource regarding suicide risk, mental health, substance use, safety planning, and care coordination.
  • Supports staff wellbeing and resilience through ongoing guidance, feedback, and reflective discussion of challenging situations.
  • Supports smooth operations during active hours by helping staff navigate fast-paced and diverse clinical situations with confidence.
  • Works closely with statewide Crisis Response Services to support continuity of care for individuals and families.

We're seeking clinicians who think creatively, adapt quickly, and bring both empathy and solid clinical judgment to the work. The ideal candidate is a team player who can balance independent decisionmaking with collaborative leadership.

Schedule

This is a fulltime, 40hour/week, hourly position.

Second shift, with options for either a 4-day/10-hour workweek or a 5-day/8-hour workweek. Shifts generally start between noon and 2:00 PM and conclude between 10:00 PM and midnight. Once established, the schedule is expected to remain consistent from week to week.

Location

Remote - in Maine. This role can be performed anywhere in Maine from a secure, confidential home office that supports privacy and uninterrupted work, or from our South Portland office.

Qualifications

  • Master's Degree in social work or a related field required.
  • Licensed Clinical Social Worker or Licensed Clinical Professional Counselor preferred; Minimal of Clinical Conditional required.
  • MHRT-CSP certification or ability to achieve within 30 days of employment required.
  • Ability to work flexible hours including weekends, evenings, and occasional overnights required.
  • 1-3 years of supervisory experience in the field of Social Work, preferred.
  • Contact Center experience preferred but not required - training will be provided.
  • This position is fully remote, requiring a dedicated workspace that is quiet and free from distractions. The employee must have reliable high-speed internet access and appropriate equipment, including a computer, headset, and phone. The workspace should be ergonomically set up to ensure comfort and productivity. Regular communication with the team and supervisors will be maintained through virtual meetings, email, and messaging platforms.The employee is expected to adhere to data security and privacy guidelines to protect sensitive information.
  • Experience in clinical psychiatric assessment of patients and ability to document assessments in a concise and comprehensive manner acquired in internship or prior employment preferred.
  • Ability to make clinical decisions autonomously.
  • Must possess and be able to demonstrate excellentorganizationalskills.
  • Special skill areas: technical literacy, comprehensive knowledge of DSM-V, excellent oral and written communication skills and demonstrated team effectiveness and consensus building.
  • Demonstrated computer proficiency.
  • Must be able to successfully pass a criminal background, child protective service check & sex offender check.
  • Must not be on the state or federal suspension and disbarment list.
  • Normal office conditions such as sitting, with occasional standing, walking, reaching, stooping, bending, kneeling, crouching, typing and lifting up to 10 pounds.
  • Driving may be necessary to attend meetings and trainings but is not a primary and essential job responsibility.

Benefits: Our benefits include but are not limited to:

(offered to full-time and part-time employees)

  • Generous paid time off accrual
  • 9paid holidays per calendar year and up to 3 floating holidays per calendar year
  • Excellent medical benefits at very reasonable cost
  • Dental and Vision insurance options
  • Agency paid basic life insurance and STD & LTD disability insurances
  • 403(b) retirement with a generous agency match (all employees are eligible)
  • Tuition Reimbursement -offered once per year through an application process
  • The Opportunity Alliance (TOA) is a qualified employer under thePublic Service Loan Forgiveness (PSLF)program.

To learn more about our benefits please visit, https://www.opportunityalliance.org/explore-our-benefits

Who we are...

The Opportunity Alliance is "Helping People Reach for a Brighter Future".

Mission: The Opportunity Alliance works with people to build better lives and stronger communities. We provide advocacy, leadership, and support to identify the goals and address the needs of individuals, families, and communities.

The Opportunity Alliance (TOA) is a dynamic, results-focused Community Action Agency providing approximately 50 integrated community-based and clinical programs serving more than 20,000 people annually throughout the state of Maine. With over 50 years of experience, TOA draws from a comprehensive set of programs which address issues such as mental health, substance use, homelessness, lack of basic needs, and access to community supports.Through an extensive array of services, TOA provides opportunities for individuals to stabilize fragile situations and then works with them to achieve self-sufficiency.TOA is client-focused with extensive experience working with diverse client populations. TOA programming includes four key sectors of service:

  • Mental Health & Wellness
  • Community Building
  • Family & Early Childhood Education
  • Economic Resources

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If you are viewing this posting on a third-party site, please visit our website athttps://opportunityalliance.wd1.myworkdayjobs.com/Careersto apply.

Please submit a cover letter and resume along with your application.

Thank you!