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Remote Chat Customer Service Jobs in Fall River, MA

Liveops

Remote Spanish Bilingual Customer Service

Warwick, RI · Remote

$15.50 - $19.50/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Morley

Vehicle Return Clerk (Remote - Michigan)

Carolina, RI · Remote

$17 - $22.75/hr

You'll manage cases and use your customer service skills to ensure the return process is as easy ... Live chat with a Morley Talent Acquisition (TA) Specialist (careers.morleycompanies.com | chat ...

Cayenta

(Remote) Application Consultant

Carolina, RI · Remote

Understand clients' utility business processes, including customer service, billing, collections ... chat-based AI, and automation solutions as part of everyday work. * Must be able to travel an ...

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All JobsChat Customer Service JobsRemote Chat Customer Service JobsRemote Chat Customer Service Jobs in Fall River, MA

Remote Chat Customer Service information

See Fall River, MA salary details

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How much do remote chat customer service jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote chat customer service in Fall River, MA is $18.87, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $21.01 per hour, depending on experience, location, and employer.

What is a remote chat customer service?

A Remote Chat Customer Service job involves assisting customers and answering their questions through online chat platforms rather than in person or over the phone. Employees in this role typically work from home or another remote location, communicating with customers via text-based chat to resolve issues, provide information, and support sales or account management. Key skills include strong written communication, problem-solving, and a good understanding of the company's products or services. This job is popular for its flexibility and the ability to work from anywhere with a reliable internet connection.

What are the key skills and qualifications needed to thrive as a remote chat customer service representative?

To thrive as a Remote Chat Customer Service Representative, you need strong written communication skills, fast and accurate typing, and familiarity with customer service protocols, usually supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and helpdesk software is typically required. Outstanding problem-solving abilities, patience, and the ability to multitask make someone stand out in this role. These skills ensure timely, effective support and customer satisfaction in a remote, digital environment.

What are some common challenges faced by remote chat customer service representatives, and how can they be managed?

Remote Chat Customer Service representatives often face challenges such as handling multiple chats simultaneously, maintaining clear communication without visual cues, and managing time effectively while working independently. To overcome these challenges, it's important to develop strong multitasking and written communication skills, utilize available knowledge bases efficiently, and set up a distraction-free workspace. Regular check-ins with supervisors and collaboration with team members through digital platforms can also help maintain productivity and ensure consistent support for customers.

What is the difference between Remote Chat Customer Service vs Remote Email Customer Support?

AspectRemote Chat Customer ServiceRemote Email Customer Support
Communication MethodReal-time chat interactionsAsynchronous email correspondence
Required SkillsTyping speed, quick problem-solvingClear writing, attention to detail
Work EnvironmentLive chat platforms, customer service softwareEmail platforms, ticketing systems
Common IndustriesRetail, tech, telecomSoftware, e-commerce, finance

Remote Chat Customer Service involves real-time interactions with customers via live chat, requiring quick responses and typing skills. Remote Email Customer Support focuses on asynchronous communication through emails, emphasizing clear writing and detailed responses. Both roles are essential in customer service, often within similar industries, but differ mainly in communication style and tools used.

What are the most commonly searched types of Chat Customer Service jobs in Fall River, MA?

The most popular types of Chat Customer Service jobs in Fall River, MA are:

What are popular job titles related to Remote Chat Customer Service jobs in Fall River, MA?

For Remote Chat Customer Service jobs in Fall River, MA, the most frequently searched job titles are:

What job categories do people searching Remote Chat Customer Service jobs in Fall River, MA look for?

The top searched job categories for Remote Chat Customer Service jobs in Fall River, MA are:

What cities near Fall River, MA are hiring for Remote Chat Customer Service jobs?

Cities near Fall River, MA with the most Remote Chat Customer Service job openings:

Remote Chat Customer Service jobs near you
Infographic showing various Remote Chat Customer Service job openings in Fall River, MA as of June 2026, with employment types broken down into 78% Full Time, 21% Part Time, and 1% Contract. Highlights an 42% Physical, 2% Hybrid, and 56% Remote job distribution, with an average salary of $39,248 per year, or $18.9 per hour.

Customer Service Representative- Part Time Customer Service Representative/Call Center Rep (Remote)

Automated Health Systems, Inc.

Providence, RI • On-site, Remote

$16.25 - $22/hr

Part-time

Dental, Vision, Retirement, PTO

Posted 15 days ago

Automated Health Systems rating

6.0

Company rating: 6.0 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

192nd of 224 rated it services

Job description

Automated Health Systems has Customer Service Representative positions available. These positions are remote/onsite however you will be required to pick up in East Providence, Rhode Island.
Hours: Part Time 1:00pm - 6:00pm Monday - Friday
Responsibilities:
  • Assisting individuals with information and support regarding benefits.
  • Providing accurate and consistent information.
  • Providing quality customer service and support.

Benefits:
  • Dental/Vision/401(k)/Paid Time Off
  • Employee Wellness Program
  • Comprehensive and ongoing training
  • Strong company culture with career growth opportunities

Qualifications:
  • Minimum 2 years' experience in a call center environment required.
  • Experience in health/human services and knowledge of Medicaid preferred.
  • Strong PC proficiency required.
  • High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.
  • Bilingual skills a plus.

AHS is an Equal Opportunity Employer.
Please visit our website for more information: www.automated-health.com
"The Enlightened Choice in Health Service Management"

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