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Remote Chat Administrator Jobs in Minnesota (NOW HIRING)

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Facilitate role-based training programs for end users, administrators, supervisors, and system ...

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Facilitate role-based training programs for end users, administrators, supervisors, and system ...

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Facilitate role-based training programs for end users, administrators, supervisors, and system ...

Remote Chat Administrator information

What are some common challenges faced by Remote Chat Administrators and how can they be managed effectively?

Remote Chat Administrators often face challenges such as managing high volumes of messages, ensuring prompt and accurate responses, and maintaining a positive online environment. To manage these effectively, it's important to develop strong multitasking skills, become familiar with chat moderation tools, and establish clear communication protocols. Regularly collaborating with team members and supervisors helps address complex issues and ensures consistency in customer interactions, making the workflow smoother and more efficient.

What are Remote Chat Administrators?

Remote Chat Administrators are professionals who manage and monitor online chat platforms from a remote location. Their responsibilities typically include moderating conversations, enforcing community guidelines, responding to user inquiries, and ensuring a safe and welcoming environment for all participants. They may also assist with technical issues, escalate problems to higher support tiers, and report inappropriate behavior. This role is essential for maintaining positive user experiences in online communities, customer support chats, or social media platforms.

What are the key skills and qualifications needed to thrive as a Remote Chat Administrator, and why are they important?

To thrive as a Remote Chat Administrator, you need strong written communication skills, attention to detail, and experience with customer service or online moderation. Familiarity with chat platforms (like Zendesk, Intercom, or Slack) and basic troubleshooting tools is typically required, along with any relevant certifications in customer support. Excellent problem-solving abilities, patience, and the ability to multitask effectively are standout soft skills in this role. These competencies ensure efficient support, positive user interactions, and the smooth operation of online communities or customer service channels.

What is the difference between Remote Chat Administrator vs Remote Customer Support Agent?

AspectRemote Chat AdministratorRemote Customer Support Agent
CredentialsBasic customer service skills, familiarity with chat platformsCustomer service skills, sometimes certifications in support tools
Work EnvironmentOnline chat platforms, support ticket systemsOnline chat, email, phone support
Industry UsageCustomer service, tech support, e-commerceCustomer service, retail, tech companies
Search & Comparison IntentUnderstanding roles, job requirements, responsibilitiesJob duties, skills needed, career path

Remote Chat Administrators focus on managing chat platforms, ensuring smooth communication, and maintaining chat systems. Remote Customer Support Agents handle direct customer inquiries via chat, email, or phone, providing solutions and support. While both roles involve online communication, Chat Administrators often oversee chat operations, whereas Support Agents engage directly with customers. Both roles require strong communication skills and familiarity with support tools, making them closely related but distinct in responsibilities.

What are popular job titles related to Remote Chat Administrator jobs in Minnesota? For Remote Chat Administrator jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Remote Chat Administrator jobs in Minnesota look for? The top searched job categories for Remote Chat Administrator jobs in Minnesota are:
What cities in Minnesota are hiring for Remote Chat Administrator jobs? Cities in Minnesota with the most Remote Chat Administrator job openings:
Infographic showing various Remote Chat Administrator job openings in Minnesota as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Corporate Performance Management System Administrator*

3M

Maplewood, MN • On-site, Remote

$124K - $151K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 21 days ago


3M rating

7.9

Company rating: 7.9 out of 10

Based on 243 frontline employees who took The Breakroom Quiz

159th of 537 rated manufacturers


Job description

Job Description:

Corporate Performance Management System Administrator

Collaborate with Innovative 3Mers Around the World

Choosing where to start and grow your career has a major impact on your professional and personal life, so it's equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a wide variety of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers.

This position provides an opportunity to transition from other private, public, government or military experience to a 3M career.

The Impact You'll Make in this Role

As a Corporate Performance Management System Administrator / Finance OneStream Administrator, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative people around the world. Here, you will make an impact by:

  • Administrator and maintain the financial performance management platform (OneStream), including metadata, configurations, workflows and security.
  • Supporting consolidation, close, reconciliation, planning and reporting processes, ensuring accuracy, stability and timely system performance.
  • Developing and maintaining calculations, business rules and reporting solutions, including views, dashboards and related analytics.
  • Managing integrations, data loads, mappings, validations, and troubleshooting system issues affecting financial results.
  • Supporting compliance requirements by maintaining controls, managing access reviews and assisting with audit activities.
  • Provide user support, documentation and training to enable effective system use and operational continuity.

Your Skills and Expertise

To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:

  • Associate Degree or higher (completed and verified prior to start)
  • One (1) year of handson administration experience with OneStream or Oracle HFM in a private, public, government or military environment

Additional qualifications that could help you succeed even further in this role include:

  • Five (5) years of experience in financial systems, enterprise performance management or corporate finance technology in a private, public, government or military environment
  • OneStream certification
  • Developing cube views, dashboards and reporting solutions.
  • Strong proficiency in writing OneStream business rules and calculations using C# and VB.NET.
  • Demonstrated analytical and problemsolving capability, including troubleshooting system, data and integration issues.
  • Effective communication and collaboration skills for partnering with stakeholders and supporting users.
  • Experience with corporate consolidations in a large enterprise environment
  • Background in accounting or finance
  • Familiarity with relational tables and SQL queries

Work location:

  • Remote - This position has the possibility for remote work for candidates located more than 50 miles from 3M Global Headquarters in Maplewood, MN. For candidates located within a commutable distance to Maplewood, MN, this rolefollows an on-site working model, requiring the employee to work at least four days a week at the 3M Center in Maplewood, MN.
    .

Travel: May include up to 5% domestic/international

Relocation: Is not authorized

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Responsibilities of this position may include direct and/or indirect physical or logical access to information, systems, technologies subjected to the regulations/compliance with U.S. Export Control Laws.

U.S. Export Control laws and U.S. Government Department of Defense contracts and sub-contracts impose certain restrictions on companies and their ability to share export-controlled and other technology and services with certain "non-U.S. persons" (persons who are not U.S. citizens or nationals, lawful permanent residents of the U.S., refugees, "Temporary Residents" (granted Amnesty or Special Agricultural Worker provisions), or persons granted asylum.

To comply with these laws, 3M must help assess candidates' U.S. person status.

The questions asked in this application are intended to assess this and will be used for evaluation purposes only. Failure to provide the necessary information in this regard will result in our inability to consider you further for this particular position.

Supporting Your Well-being

3M offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.

Chat with Max

For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers.

Applicable to US Applicants Only:The expected compensation range for this position is $124,127 - $151,710, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: https://www.3m.com/3M/en_US/careers-us/working-at-3m/benefits/.Good Faith Posting Date Range 07/13/2026 To 08/12/2026 Or until filledAll US-based 3M full time employees will need to sign an employee agreement as a condition of employment with 3M. This agreement lays out key terms on using 3M Confidential Information and Trade Secrets. It also has provisions discussing conflicts of interest and how inventions are assigned. Employees that are Job Grade 7 or equivalent and above may also have obligations to not compete against 3M or solicit its employees or customers, both during their employment, and for a period after they leave 3M.Learn more about 3M's creative solutions to the world's problems at www.3M.com or on Instagram, Facebook, and LinkedIn @3M.Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.Pay & Benefits Overview: https://www.3m.com/3M/en_US/careers-us/working-at-3m/benefits/3M does not discriminate in hiring or employment on the basis of race, color, sex, national origin, religion, age, disability, veteran status, or any other characteristic protected by applicable law.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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