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Remote Cdphp Jobs in Rochester, NY (NOW HIRING)

Remote Cdphp information

What is a remote CDPHP?

A Remote CDPHP job typically refers to a position with Capital District Physicians’ Health Plan (CDPHP) that allows employees to work from home or another remote location. CDPHP is a health insurance company, and remote positions may include roles in customer service, healthcare administration, IT, or claims processing. These jobs offer flexibility and the opportunity to support members and providers without being tied to a physical office. Remote CDPHP employees are expected to have reliable internet access, adhere to data security protocols, and effectively communicate with their team.

What are the key skills and qualifications needed to thrive as a remote CDPHP customer service representative?

To thrive as a Remote CDPHP Customer Service Representative, you need strong knowledge of health insurance policies, excellent problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, call center systems, and basic computer applications is important for managing member inquiries efficiently. Outstanding communication skills, patience, and attention to detail help you deliver a positive experience to members. These skills and qualities are crucial for ensuring member satisfaction, resolving issues quickly, and maintaining the organization's reputation in a virtual environment.

What are some common challenges faced by remote CDPHP team members, and how can they be overcome?

Remote CDPHP professionals often face challenges such as staying connected with clients and colleagues, managing time effectively, and maintaining engagement in virtual sessions. To succeed, it's important to utilize collaborative platforms for communication, set clear schedules, and leverage digital tools to deliver interactive wellness programs. Regular check-ins with supervisors and teammates also help foster a sense of community and support, ensuring that remote team members remain aligned with organizational goals and client needs.

What is the difference between Remote Cdphp vs Remote Medical Coder?

AspectRemote CdphpRemote Medical Coder
CertificationsCPH (Certified Professional in Healthcare Quality), CDPHP certificationCertified Professional Coder (CPC), Certified Coding Associate (CCA)
Work EnvironmentHealthcare facilities, insurance companies, remote optionsHospitals, clinics, insurance companies, remote work common
Industry UsageHealthcare quality, compliance, codingMedical billing, coding, insurance claims processing

Remote Cdphp professionals focus on healthcare quality and compliance, often requiring certifications like CPH, while Remote Medical Coders primarily handle medical coding and billing tasks. Both roles are vital in healthcare but differ in their core responsibilities and certifications.

What cities near Rochester, NY are hiring for Remote Cdphp jobs?

Cities near Rochester, NY with the most Remote Cdphp job openings:

Infographic showing various Remote Cdphp job openings in Rochester, NY as of August 2026, with employment types broken down into 76% Full Time, and 24% Part Time. Highlights an 100% Remote job distribution.

Business Assurance Testing Analyst (Multiple Positions Available)

Rochester, NY • Remote

$62K - $106K/yr

Full-time

Medical, Dental, Retirement

Posted 10 days ago


Job description

Job Description:

Summary:

The Business Assurance Testing Analyst oversees business testing and User Acceptance Testing (UAT) for projects, releases, and system changes. This role develops and manages test plans, coordinates testing with business and technical teams, tracks defects and issues, reviews results, and supports business sign-off before deployment. The position helps ensure solutions meet business needs, quality standards, and readiness expectations.

Hiring Team:

Brian Cocozza

Kirk Juhas

Essential Accountabilities:

  • Leads business testing, User Acceptance Testing (UAT), and validation efforts from planning through completion to confirm solutions meet business requirements, quality standards, and release readiness expectations.
  • Develops and maintains test strategies, test plans, test cases, scripts, scenarios, and supporting documentation aligned to business requirements, functional requirements, acceptance criteria, change management and system workflows.
  • Coordinates UAT execution with business testers, subject matter experts, project teams, product owners, technical teams, operational stakeholders, and end users.
  • Identifies, documents, tracks, escalates, and supports resolution of defects, issues, dependencies, retesting outcomes, and testing-related risks.
  • Ensures requirements for traceability by linking test cases, validation of activities, defects, results, and evidence to business needs, compliance expectations, and audit requirements.
  • Utilizes data analysis, reporting, dashboards, and visualization tools to manage test data, monitor testing progress, evaluate trends, and support informed decision-making.
  • Communicates testing status, risks, issues, results, release recommendations, and business sign-off readiness to technical and non-technical stakeholders.
  • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and Leading to the Lifetime Way values and beliefs.
  • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures.
  • Regular and reliable attendance is expected and required.
  • Performs other functions as assigned by management.

Minimum Qualifications:

  • Minimum of five (5) years of experience in test management, quality assurance, business operations, User Acceptance Testing (UAT), systems implementation, process improvement, transformation, consulting, or a related role required.
  • Bachelor's degree in business, information technology, healthcare administration, quality assurance, or a related field; or equivalent combination of education and work experience preferred.
  • Intermediate experience developing and executing test plans, test cases, test scripts, test scenarios, test documentation, test result reports, defect reports, and release recommendations required.
  • Intermediate experience performing functional, regression, integration, system, user acceptance, usability, and load/performance testing required.
  • Intermediate experience identifying, documenting, tracking, analyzing, escalating, and resolving defects, configuration issues, interoperability problems, and testing-related risks required.
  • Intermediate ability to interpret business and functional requirements, understand system workflows, support requirements traceability, and translate needs into test scenarios, validation activities, and readiness criteria required.
  • Intermediate analytical, problem-solving, facilitation, stakeholder change management, and communication skills required; experience with test and/or automation management tools (ie: SQL, dashboards, Power BI, Azure DevOps).

Physical Requirements:

  • Ability to work prolonged periods sitting and/or standing at a workstation and working on a computer.
  • Ability to travel across the Health Plan service region for meetings and/or trainings as needed.

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In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.

Compensation Range(s):

Grade E3: Minimum: $62,400 - Maximum: $106,929

The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays.

Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.