We are constantly looking to add to our core talent. If you are seeking a career that is challenging and rewarding, a work environment that is diverse and dynamic, look no further - Haemonetics is your employer of choice.
Job Details
Job Summary: The Clinical Specialist will work with the Regional Sales Director and Account Manager within a defined geographic area to meet existing and potential customers (e.g., physicians, physician office groups at hospitals) to identify their clinical needs, goals, and constraints related to patient care and to discuss and demonstrate how the company's interventional products can help them achieve their goals and meet patient/customer needs. The IC Clinical Specialist works closely with Interventional Cardiologists and Cardiothoracic Surgeons to drive procedural and practice success in Structural Heart and Interventional procedures. By providing case coverage, the Clinical Specialist will contribute to achieving projected sales goals, Company objectives, and increasing sales revenue.
Essential Duties:
- Collaborates with the Account Manager to provide good case coverage and clinical outcomes for patients.
- Serves as primary clinical support and expertise for Structural Heart implanting centers. Provides technical support in accordance with the Instructions for Use and best practices to facilitate procedural consistency and best clinical outcomes.
- Provide and assist in education and training activities with physicians, hospital support staff, and Haemonetics personnel. Stay abreast of and communicate clinical data regarding Haemonetics portfolio of products.
- Demonstrates the ability to link clinical data to key messaging.
- Collaborates and communicates account and other requested information to the local sales manager on a daily basis.
- Provide support on questions regarding device suitability as well as comprehensive technical support including knowledge of imaging modalities, EKG, blood pressure, hemodynamic waveforms, and ancillary procedural solutions.
- Develop and maintain comprehensive clinical and technical product knowledge. Recognize and understand competitive products, industry trends, and Haemonetics products.
- Oversee local education and training activities including coordination and set up of programs, procedural troubleshooting, and coordination and facilitation of staff education.
- Identify, establish, and maintain productive working relationships with key decision makers, customers and their staff, and administrative staff, etc.
- Support monitoring of product inventory levels.
Supervisory Responsibilities: None
Qualifications
Education
- Bachelors of Arts or Science (Required)
- Medical training (RT, RCIS, Surgical tech, RN, NP, or first assistant) preferred
Experience:
- 5+ years Directly related experience in the medical device industry. Strong clinical orientation, experience with products for use in interventional cardiology, structural heart, electrophysiology, vascular or cardiac surgery preferred. Experience in the cardiac cath lab environment or as a scrub nurse/tech for Structural Heart procedures preferred.
Skills:
- Excellent interpersonal skills and strong clinical orientation with the ability to influence a variety of clinician, nurse, and lab tech personality types.
- Extensive experience in the Cardiac Cath Lab environment as a scrub nurse or technologist as the primary scrub for structural heart procedures.
- Ability to persuasively communicate and tailor the Interventional Technology Value Proposition.
- Analytical with financial acumen (understanding of how our products performance and data impacts a health system's bottom line).
- Ability to maintain a good working relationship while dealing with sensitive and confidential matters.
- Excellent verbal and written communication skills.
- Attention to detail to maintain records and process reports.
- A thorough knowledge of the medical device market, products, and territory's customer base.
- Emotional intelligence to manage their schedule effectively and efficiently.
- Previous industry experience in the Structural Heart space with preference to TAVR calling on Interventional Cardiologists and Cardiothoracic Surgeons.
- Previous clinical experience with structural heart.
- Previous experience providing clinical education and training to staff members is preferred.
- Values teamwork and collaboration internally and externally with customers.
Physical Demands:
- Sitting; remaining in a seated position
- Standing; walking; reaching with hands and arms; and stooping, kneeling, crouching, or crawling.
- Lifting/moving up to 10 pounds
- Keyboarding; entering text or data into a computer or other machine by means of a keyboard.
- Exposure to blood
Travel Expectations
Regular Domestic: 25-50%
Pay Transparency:
The pay range for this role is:
$85,000.00-$160,000.00/Annual
EEO Policy Statement
The base pay actually offered to the successful candidate will take into account, without limitation, the candidate's location, education, job-knowledge, skills, and experience in prior relevant roles.
Incentives may also be provided as part of Haemonetics' employee compensation.
For sales roles, employees will be eligible for sales incentive (i.e., commission) under the applicable plan terms.
For non-sales roles, employees will be eligible for a discretionary annual bonus, the target amount of which varies based on the applicable role, to be governed by the applicable plan terms. Employees may also be eligible to participate in the Company's long-term incentive plan, with eligibility and target amount dependent on the role.
In addition to compensation, the Company offers a competitive suite of benefits to its employees, including without limitation, a 401(k) with up to a 6% employer match and no vesting period, an employee stock purchase plan, "flexible time off" for salaried employees and, for hourly employees, accrual of three to five weeks' vacation annually (based on tenure), accrual of up to 64 hours (annually) of paid sick time, paid and/or floating holidays, parental leave, short- and long-term disability insurance, tuition reimbursement, and/or health and welfare benefits.
Depending on your location, you may be eligible for more detailed information related to the compensation and benefits related to this job posting. If you believe you may be entitled to such information by law, you may contact 1-781-348-7777, Monday through Friday, 7:30 a.m. - 5 p.m. ET or email AskHR@Haemonetics.com.
