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Remote Case Manager Jobs in Graham, NC (NOW HIRING)

DAN

TravelAssist Case Manager

Durham, NC · On-site +1

$19 - $24.50/hr

TravelAssist Case Manager POSITION OVERVIEW FLSA: Exempt, Full Time Department: Assistance Services ... remote work arrangement. Details will be discussed during the interview process

Valeris

Executive Case Manager (Remote)

Raleigh, NC · Remote

This is a remote role. Candidates must reside in the state of North Carolina. When you join the team as an Executive Case Manager, you'll have the opportunity to make a difference in the lives of our ...

ClinDCast LLC

EHR Epic Analyst

Cary, NC · Remote

Remote (Based in Raleigh, NC) Position Type: Contract We are seeking an experienced EHR Epic ... Provide expertise in Epic tools , including Clinical Case Management, Rover, MyChart Bedside ...

Labcorp

Senior Employee Relations Manager

Durham, NC · On-site +1

Labcorp is seeking a remote Senior Employee Relations Manager to join our team! Responsibilities ... Works with the metrics team to supply additional intelligence around case numbers for their BU ...

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All JobsCase JobsRemote Case Manager JobsRemote Case Manager Jobs in Graham, NC

Remote Case Manager information

See Graham, NC salary details

$11

$19

$34

How much do remote case manager jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote case manager in Graham, NC is $19.90, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $21.63 per hour, depending on experience, location, and employer.

What is the difference between Remote Case Manager vs Remote Social Worker?

AspectRemote Case ManagerRemote Social Worker
CredentialsTypically requires a nursing license or certification in case managementRequires a social work degree and state licensure
Work EnvironmentPrimarily administrative, coordinating patient care remotelyProvides counseling and support services remotely or in community settings
Employer & IndustryHealthcare providers, insurance companies, managed care organizationsHospitals, social service agencies, healthcare organizations

Remote Case Managers focus on coordinating patient care and managing cases within healthcare settings, often requiring specific certifications. Remote Social Workers provide counseling and support, requiring social work licensure. Both roles operate remotely but serve different functions within the healthcare and social services industries.

What does a remote case manager do?

As a remote case manager, also known as a telephonic case manager, you work from home to coordinate files and patient care. You can find case manager positions in both the medical field and the social work industry. In a role as a nurse case manager, you act as an advocate for patients. Your responsibilities are to recommend treatment options, establish a care plan, communicate with families and support groups, and coordinate inpatient and outpatient care. If you work as a social work case manager, you support disadvantaged individuals and families of all ages. Your duties include assessing the needs of clients and planning meal delivery, transportation, counseling, and at-home care.

What are the key skills and qualifications needed to thrive as a remote case manager, and why are they important?

To thrive as a Remote Case Manager, you need a background in social work, nursing, or a related field, often requiring a relevant degree and licensure or certification. Familiarity with case management software, electronic health records, and secure communication platforms is critical for managing cases and maintaining confidentiality. Excellent organizational skills, empathy, and strong verbal and written communication help build rapport and coordinate care effectively from a distance. These competencies ensure effective support for clients, streamlined case management, and compliance with regulations in a remote environment.

What is a remote case manager?

A Remote Case Manager is a professional who coordinates and manages client care or services from a remote location, often using digital tools and communication platforms. They typically work in healthcare, social services, insurance, or related fields, assessing client needs, developing care plans, and ensuring clients receive appropriate support. Remote Case Managers maintain regular contact with clients, providers, and other stakeholders via phone, email, or video conferencing. Their goal is to facilitate effective service delivery and improve client outcomes while working outside of a traditional office setting.

How does a remote case manager typically collaborate with other healthcare professionals while working from home?

Remote Case Managers frequently collaborate with physicians, nurses, social workers, and other healthcare providers through secure digital communication tools such as video calls, emails, and case management platforms. They participate in virtual team meetings, share patient updates, and coordinate care plans to ensure seamless service delivery. Building strong professional relationships and maintaining clear, consistent communication are essential for effective remote teamwork. Adaptability and proficiency in using collaboration technologies are vital to successfully manage cases and deliver optimal outcomes.
More about Remote Case Manager jobs
What job categories do people searching Remote Case Manager jobs in Graham, NC look for? The top searched job categories for Remote Case Manager jobs in Graham, NC are:
What cities near Graham, NC are hiring for Remote Case Manager jobs? Cities near Graham, NC with the most Remote Case Manager job openings:
Remote Case Manager jobs near you
Infographic showing various Remote Case Manager job openings in Graham, NC as of August 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 100% Remote job distribution, with an average salary of $41,386 per year, or $19.9 per hour.

TravelAssist Case Manager

DAN

Durham, NC • On-site, Remote

$19 - $24.50/hr

Full-time

Re-posted 10 days ago

Job description

TravelAssist Case Manager


POSITION OVERVIEW

FLSA: Exempt, Full Time

Department: Assistance Services

Primary Worksite: 6 West Colony Place, Durham, NC

Reports to: Vice President, Claims and Assistance Services

Salary: Commensurate with experience


This position is responsible for coordinating travel assistance, medical transportation, and related case management services. This isnot a Social Worker position and does not provide traditional social work services.


JOB SUMMARY

The TravelAssist Case Manager helps DAN members access their membership and insurance benefits when involved in a medical emergency while away from home. Members who need assistance call DAN's emergency hotline where queries are triaged by medical consultants who work with the treating physician to determine the medical needs and possible medical transportation needs of the member. Once a plan is finalized, the case is transferred to the TravelAssist Case Manager who is responsible for the operational execution of the mission.

Missions often begin with an emergency medical transportation to the closest medical facility. Other services include monitoring the member's condition and the mission as it progresses, keeping family members informed of the members situation, arranging follow up medical transfers, hyperbaric chamber treatments, physician visits, and more. Once the medical emergency passes, the TravelAssist Case Manager will help arrange transportation home, or to another medical facility for further care or treatment.


The TravelAssist Case Manager must exercise independent thinking and critically evaluate information to make appropriate decisions regarding mission parameters to ensure the best outcome for members.


RESPONSIBILITIES

  • Coordinate and provide safe, timely, effective, efficient, and member-centered care.
  • Promote quality and cost-effective interventions to improve outcomes.
  • Handle case assignments, draft service plans, review case progress, and determine case closure.
  • Facilitate multiple care aspects (case coordination, information sharing, etc.); interact with members to monitor their progress and ensure satisfaction.
  • Work with other DAN departments to develop and maintain an international database of local providers (air ambulance, hospitals, etc.) to supplement the existing Hyperbaric Chamber and Referral Physician databases.
  • Work with the DAN Medical Services department to develop clear lines of responsibility for case management and efficient SOPs for the management and transfer of cases.
  • Inform members of available DAN membership and insurance benefits so the member can make informed decisions.
  • Record case information, accurately complete all necessary forms, and produce reports as needed.
  • Adhere to professional standards outlined by DAN's protocols, rules, and regulations.


MINIMUM REQUIREMENTS

  • Proven working experience in travel assistance and/or medical case management, including expertise and knowledge in emergency/critical and acute care; medevac transport services, and understanding of flight physiology is a plus.
  • Excellent knowledge of case management principles, healthcare management, and reimbursement.
  • Critical, independent thinking where outcomes are often time-sensitive; must be self-motivated and able to work in high-pressure situations.
  • Effective communication skills, verbal and written, to build and maintain internal and external relationships.
  • Excellent organizational and time management skills, with the ability to multi-task, problem solve, prioritize, delegate, and meet critical deadlines.
  • Compassionate, with teamwork skills.
  • Typing and computer skills with proficiency in Microsoft Office software.
  • Bachelor's degree in the healthcare field or equivalent experience.


WORKSITE


The primary worksite is the DAN office in Durham, North Carolina. Following an introductory period (3 - 6 months), this position will be eligible for telecommuting or a remote work arrangement. Details will be discussed during the interview process

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