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Remote Case Manager Jobs in Fort Smith, AR (NOW HIRING)

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Remote Case Manager information

See Fort Smith, AR salary details

$13

$23

$41

How much do remote case manager jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote case manager in Fort Smith, AR is $23.89, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $25.96 per hour, depending on experience, location, and employer.

What is a remote case manager?

A Remote Case Manager is a professional who coordinates and manages client care or services from a remote location, often using digital tools and communication platforms. They typically work in healthcare, social services, insurance, or related fields, assessing client needs, developing care plans, and ensuring clients receive appropriate support. Remote Case Managers maintain regular contact with clients, providers, and other stakeholders via phone, email, or video conferencing. Their goal is to facilitate effective service delivery and improve client outcomes while working outside of a traditional office setting.

What does a remote case manager do?

As a remote case manager, also known as a telephonic case manager, you work from home to coordinate files and patient care. You can find case manager positions in both the medical field and the social work industry. In a role as a nurse case manager, you act as an advocate for patients. Your responsibilities are to recommend treatment options, establish a care plan, communicate with families and support groups, and coordinate inpatient and outpatient care. If you work as a social work case manager, you support disadvantaged individuals and families of all ages. Your duties include assessing the needs of clients and planning meal delivery, transportation, counseling, and at-home care.

What are the key skills and qualifications needed to thrive as a remote case manager, and why are they important?

To thrive as a Remote Case Manager, you need a background in social work, nursing, or a related field, often requiring a relevant degree and licensure or certification. Familiarity with case management software, electronic health records, and secure communication platforms is critical for managing cases and maintaining confidentiality. Excellent organizational skills, empathy, and strong verbal and written communication help build rapport and coordinate care effectively from a distance. These competencies ensure effective support for clients, streamlined case management, and compliance with regulations in a remote environment.

How does a remote case manager typically collaborate with other healthcare professionals while working from home?

Remote Case Managers frequently collaborate with physicians, nurses, social workers, and other healthcare providers through secure digital communication tools such as video calls, emails, and case management platforms. They participate in virtual team meetings, share patient updates, and coordinate care plans to ensure seamless service delivery. Building strong professional relationships and maintaining clear, consistent communication are essential for effective remote teamwork. Adaptability and proficiency in using collaboration technologies are vital to successfully manage cases and deliver optimal outcomes.

What is the difference between Remote Case Manager vs Remote Social Worker?

AspectRemote Case ManagerRemote Social Worker
CredentialsTypically requires a nursing license or certification in case managementRequires a social work degree and state licensure
Work EnvironmentPrimarily administrative, coordinating patient care remotelyProvides counseling and support services remotely or in community settings
Employer & IndustryHealthcare providers, insurance companies, managed care organizationsHospitals, social service agencies, healthcare organizations

Remote Case Managers focus on coordinating patient care and managing cases within healthcare settings, often requiring specific certifications. Remote Social Workers provide counseling and support, requiring social work licensure. Both roles operate remotely but serve different functions within the healthcare and social services industries.

More about Remote Case Manager jobs

What job categories do people searching Remote Case Manager jobs in Fort Smith, AR look for?

The top searched job categories for Remote Case Manager jobs in Fort Smith, AR are:

What cities near Fort Smith, AR are hiring for Remote Case Manager jobs?

Cities near Fort Smith, AR with the most Remote Case Manager job openings:

Remote Case Manager jobs near you
Infographic showing various Remote Case Manager job openings in Fort Smith, AR as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $49,696 per year, or $23.9 per hour.

Medical Assistant - Care Team Coordinator

Pro Care Innovations

Fort Smith, AR • Remote

$15 - $17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Job description

Pro Care Innovations is seeking a motivated and patient-focused Care Team Coordinator (CTC) to join our growing Chronic Care Management (CCM) team.

This is an excellent opportunity for a Medical Assistant who enjoys building relationships with patients, coordinating care, and making a meaningful impact on patient health outcomes. As a Care Team Coordinator, you will serve as an ongoing point of contact for patients enrolled in our CCM program, helping them stay engaged in their healthcare journey while ensuring quality care coordination and documentation.

Remote/work-from-home opportunity available.

Responsibilities
  • Build and maintain ongoing relationships with an assigned panel of CCM patients
  • Conduct monthly patient outreach and care coordination activities
  • Document patient interactions accurately and timely in accordance with CCM requirements
  • Monitor patient needs, care plan updates, and follow-up items
  • Address patient questions and concerns with professionalism and compassion
  • Coordinate with providers and internal team members to support continuity of care
  • Ensure all documentation meets regulatory and billing compliance standards
  • Support patient retention and engagement efforts within the CCM program
  • Maintain confidentiality and comply with HIPAA requirements
Qualifications
  • Medical Assistant certification or equivalent healthcare experience required
  • Strong communication and relationship-building skills
  • Excellent organizational skills and attention to detail
  • Ability to work independently while managing a patient caseload
  • Comfortable with technology and electronic documentation systems
  • Experience in Chronic Care Management (CCM), care coordination, case management, primary care, or population health is highly desirable
  • Passion for helping patients improve their health outcomes through ongoing engagement and support
Schedule
  • Full-Time
  • Monday–Friday
  • Remote / Work-from-Home
Benefits

Benefits begin on the first of the month following 60 days of employment.

  • Health Insurance (60% employer-paid employee coverage)
  • Dental Insurance
  • Vision Insurance
  • 401(k) with employer match
  • Paid Time Off (PTO)
  • Paid Holidays
  • Professional and supportive team environment
  • Opportunities for growth within a rapidly expanding healthcare organization
Compensation

Compensation: Production-based with guaranteed minimum pay of $15.00 - $17.00/hour. Additional earnings through monthly productivity incentives.

Care Team Coordinators are compensated based on monthly CCM productivity and patient engagement activities. This structure rewards employees who successfully manage and support their assigned patient panel while maintaining high-quality patient care and documentation standards.

Example: A Care Team Coordinator managing a full patient panel may earn significantly more than the guaranteed minimum through productivity-based compensation.

Additional earning opportunities may be available based on healthcare experience, CCM experience, and overall performance.

About Pro Care Innovations

Pro Care Innovations partners with healthcare providers to improve patient outcomes through Chronic Care Management and other value-based care programs. Our team is dedicated to delivering compassionate, patient-centered support while helping providers enhance continuity of care and patient engagement.

All offers of employment with Pro Care Innovations are contingent upon the successful completion of a background check before the employee’s start date.


 

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