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Remote Case Management Jobs in Rio Rancho, NM (NOW HIRING)

Hp

Customer Solutions Representative

Rio Rancho, NM · Remote

$40K - $48K/yr

Experience handling complex customer issues, case management, and post-order support is preferred ... or remote support environment. * Strong problem-solving and critical thinking skills with the ...

firsthand Health

Remote Triage Nurse

Albuquerque, NM · On-site +1

$80K/yr

When not managing acute issues, Triage Nurses focus on care coordination, training, and related ... Note that approvals for reasonable accommodations are reviewed and approved on a case-by-case basis ...

Symmetry

Entry Level Remote Sales

Albuquerque, NM · Remote

$100K/yr

We are looking to train people to become a manager of Remote Insurance Sales Representatives and ... Customizing options to meet their financial need in case of a death or disability with the ...

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Remote Case Management information

See Rio Rancho, NM salary details

$13

$23

$40

How much do remote case management jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for remote case management in Rio Rancho, NM is $23.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $25.34 per hour, depending on experience, location, and employer.

What is remote case management?

Remote case management is a process where case managers coordinate and oversee services for clients, such as patients or social service recipients, from a remote location using digital communication tools. This approach allows professionals to assess needs, develop care plans, monitor progress, and provide support without in-person meetings. Remote case management is increasingly popular in healthcare, social work, and insurance sectors, offering flexibility and expanded access to services. It relies on secure technology to maintain client confidentiality and ensure effective communication. This model can improve efficiency and client engagement, especially for individuals in rural or underserved areas.

How does remote case management typically facilitate effective collaboration with interdisciplinary teams?

In remote case management, collaboration with interdisciplinary teams is often achieved through regular virtual meetings, secure messaging platforms, and shared documentation systems. Case managers coordinate care by maintaining clear communication with healthcare providers, social workers, and external agencies, ensuring that all parties are updated on client progress and needs. While working remotely can present challenges such as time zone differences and technology barriers, most organizations provide access to digital tools and scheduled check-ins to support seamless teamwork. This collaborative environment enables case managers to deliver comprehensive and coordinated care, even when working from different locations.

What are the key skills and qualifications needed to thrive as a remote case manager, and why are they important?

To thrive as a Remote Case Manager, you need a background in social work or related fields, strong organizational skills, and experience with case management processes. Familiarity with case management software, electronic documentation systems, and sometimes certifications like CCM (Certified Case Manager) are typically required. Exceptional communication, empathy, and problem-solving skills help build rapport and effectively support clients remotely. These skills ensure efficient service delivery, client engagement, and successful outcomes while working from a distance.

What is the difference between Remote Case Management vs Remote Social Work?

AspectRemote Case ManagementRemote Social Work
Required CredentialsCase management certification, relevant experienceSocial work degree (BSW, MSW), licensure
Work EnvironmentHealthcare, insurance, community organizationsHealthcare, mental health, child welfare agencies
Employer & Industry UsageInsurance companies, healthcare providers, social service agenciesHospitals, clinics, government agencies, nonprofits
Common Search & ComparisonYesYes

Remote Case Management and Remote Social Work share similarities in working with clients remotely and requiring relevant certifications. However, social workers typically hold degrees and licenses, and work in broader social service settings, while case managers focus on coordinating care within healthcare or insurance industries. Both roles are vital in supporting clients remotely but differ in credentials and specific industry applications.

What are the most commonly searched types of Case Management jobs in Rio Rancho, NM?

The most popular types of Case Management jobs in Rio Rancho, NM are:

What job categories do people searching Remote Case Management jobs in Rio Rancho, NM look for?

The top searched job categories for Remote Case Management jobs in Rio Rancho, NM are:

What cities near Rio Rancho, NM are hiring for Remote Case Management jobs?

Cities near Rio Rancho, NM with the most Remote Case Management job openings:

Remote Case Management jobs near you
Infographic showing various Remote Case Management job openings in Rio Rancho, NM as of August 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 100% Remote job distribution, with an average salary of $48,435 per year, or $23.3 per hour.

Behavioral Health Coordinator

Albuquerque, NM • On-site, Remote

VIVA USA INC
IT Services • 51 - 200 employees
Learn more about VIVA USA INCexternal

Contractor

Posted 6 days ago

Job description

Remote in NM
Behavioral Health Coordinator
BASIC FUNCTION:
This position is responsible for responsible for providing support to members and physicians on case management or outpatient services including responding to inquiries, conducting outbound calls, scheduling appointments, conducting research, performing data entry, resolving problems by working across departments, and supporting the behavioral health case management and outpatient clinicians.
JOB REQUIREMENTS:
1 year of college and 2 years experience with automated systems OR 3 years experience with automated systems.
1 year experience with managed care system(s).
Experience coordinating member needs, providing assistance to members, and analyzing member needs.
Knowledge of medical terminology.
Database experience or PC applications experience.
Customer service skills.
Verbal and written communications skills including interpersonal skills to assist members and coordinate care with physician offices, developing written correspondence to members and to other department personnel, and to support departmental personnel and functions.
Notes:
Remote in NM
VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

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