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Remote Card Operations Jobs in Phoenix, AZ (NOW HIRING)

Collections Specialist (Remote)

Phoenix, AZ ยท On-site +1

$18.25 - $24.75/hr

Established in 2005, the firm has grown to a multi-billion dollar operation with over 10,000 ... Handle credit card transactions, verify payment entries, research discrepancies, and track missing ...

Operations Senior Manager, AI

Phoenix, AZ ยท On-site +1

$136K - $162K/yr

... remote-first work environment. About Mission Lane: Founded in December 2018, Mission Lane is a ... Most traditional credit card companies either overlook or overcharge this group because they have ...

Fraud Specialist

Phoenix, AZ ยท On-site +1

$22.50/hr

Work closely with internal teams, including risk management, operations, compliance, and customer ... Familiarity with credit card and lending industry regulations and practices. * Excellent ...

Fraud Specialist

Phoenix, AZ ยท On-site +1

$22.50/hr

Work closely with internal teams, including risk management, operations, compliance, and customer ... Familiarity with credit card and lending industry regulations and practices. * Excellent ...

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IAM Security Analyst

Phoenix, AZ ยท Remote

$93K - $106K/yr

REMOTE Position Type: Contract to Hire Hourly / Salary: Based on Experience Residency Status: US ... Provide operational support for IAM products, including day-to-day management of systems and ...

Compliance Manager

Phoenix, AZ ยท On-site +1

$129K - $140K/yr

Experience at a national bank, in credit card compliance * Specific experience in collections and ... remote-first work environment. About Mission Lane: Founded in December 2018, Mission Lane is a ...

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Remote Card Operations information

See Phoenix, AZ salary details

$9

$23

$48

How much do remote card operations jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for remote card operations in Phoenix, AZ is $23.98, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $27.45 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals working in remote card operations, and how can they be managed?

Professionals in remote card operations often deal with challenges such as coordinating with cross-functional teams across different time zones, maintaining compliance with strict security protocols, and responding quickly to transaction issues or fraud alerts. Effective communication tools and clear escalation processes are essential to overcoming these hurdles. Staying proactive about updates in payment technologies and regularly participating in team meetings also help remote card operations staff stay connected and efficient, ensuring smooth workflow and client satisfaction.

What are Remote Card Operations?

Remote Card Operations refer to the management and processing of credit, debit, or prepaid card transactions and account activities from a location outside a traditional bank branch or office. This role typically involves tasks such as reviewing and approving card applications, monitoring for fraud, handling customer inquiries, and ensuring compliance with financial regulations, all performed using digital tools and secure online systems. Remote Card Operations professionals support the efficiency and security of card services for banks, fintech firms, and payment processors while working from home or another remote location.

What is the difference between Remote Card Operations vs Remote Card Processing Specialist?

AspectRemote Card OperationsRemote Card Processing Specialist
CredentialsTypically requires banking or financial certifications, familiarity with card networksRequires similar certifications, focus on processing systems and transaction handling
Work EnvironmentRemote, office-based banking or financial institutionRemote, processing centers or financial institutions
Industry UsageUsed across banks, credit card companies, and financial institutionsCommon in payment processing companies and financial service providers
Job FocusManaging card operations, compliance, and customer issuesHandling transaction processing, data reconciliation, and system troubleshooting

Remote Card Operations and Remote Card Processing Specialist roles share similar credentials and work environments, both serving financial institutions. However, Remote Card Operations focuses on overall card management and compliance, while Remote Card Processing Specialists concentrate on transaction processing and system support. Both roles are essential in the payment industry and often overlap in skills and industry usage.

What are the key skills and qualifications needed to thrive as a Remote Card Operations specialist, and why are they important?

To thrive as a Remote Card Operations specialist, you need a solid understanding of payment processing, card network rules, and risk management, often supported by experience in banking or financial services. Familiarity with core banking systems, transaction monitoring software, and compliance tools like AML platforms is typically required. Strong attention to detail, analytical thinking, and effective communication are vital soft skills for ensuring accuracy and resolving issues remotely. These competencies are crucial for maintaining secure and efficient card operations while minimizing fraud and ensuring regulatory compliance.
What are the most commonly searched types of Card Operations jobs in Phoenix, AZ? The most popular types of Card Operations jobs in Phoenix, AZ are:
What are popular job titles related to Remote Card Operations jobs in Phoenix, AZ? For Remote Card Operations jobs in Phoenix, AZ, the most frequently searched job titles are:
What job categories do people searching Remote Card Operations jobs in Phoenix, AZ look for? The top searched job categories for Remote Card Operations jobs in Phoenix, AZ are:
What cities near Phoenix, AZ are hiring for Remote Card Operations jobs? Cities near Phoenix, AZ with the most Remote Card Operations job openings:
Infographic showing various Remote Card Operations job openings in Phoenix, AZ as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $49,883 per year, or $24 per hour.
Collections Specialist (Remote)

Collections Specialist (Remote)

Naviga

Phoenix, AZ โ€ข On-site, Remote

$18.25 - $24.75/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 15 days ago


Job description

About Our Client
Our client is one of the world's largest and most recognized legal services firms, ranking #3 globally and #2 in the United States. Established in 2005, the firm has grown to a multi-billion dollar operation with over 10,000 employees globally across more than 40 countries. They are deeply committed to investing in their professionals through comprehensive talent management strategies that build core leadership, professional excellence, and interpersonal effectiveness. The firm boasts a collaborative corporate culture centered around high professional standards and cross-functional support.
The Opportunity
This is an exceptional opportunity to join a highly respected global firm supporting a newly expanded and rapidly growing business unit in Northern California. Working as a Collections Specialist, you will gain direct visibility into firm leadership and work closely with attorneys, billing professionals, and accounting managers. This role supports a streamlined interview process with an active hiring team looking to onboard talent quickly.
The Location
This position can sit within a commutable distance from the Palo Alto, San Francisco, Los Angeles, Phoenix, or San Diego offices. This is a remote work environment with occasional in-office visits based on critical business needs, team collaboration, month-end close, or year-end activities.
What You Will Do
  • Client Onboarding Support: Assist in gathering required financial documentation, creating new client profiles, and ensuring complete alignment with standard onboarding compliance procedures.
  • Payment Processing & Research: Handle credit card transactions, verify payment entries, research discrepancies, and track missing transactions by coordinating directly with internal teams and clients.
  • Report Generation: Run and analyze detailed reports relating to outstanding balances, firm collections activities, and financial transactions to provide actionable insights for leadership.
  • Vendor Forms & Account Administration: Complete and process vendor forms accurately against company policies and manage overpayment documentation via expense systems (Chrome River) to issue client refunds.
  • Management Support: Partner closely with Collections Managers, offering administrative assistance, managing critical client account files, and handling client objections smoothly.

90-Day Success Roadmap
  • First 30 Days: Complete in-house system training, familiarize yourself with firm compliance guidelines, and begin managing client onboarding documentation.
  • 60 Days: Transition into fully processing daily credit card transactions, analyzing weekly aging reports, and resolving standard payment discrepancies independently.
  • 90 Days: Confidently manage the full lifecycle of specialized collections accounts, effectively navigate client objections, and seamlessly support month-end close alongside the accounting operations group.

Who You Are
  • Experienced Financial Professional: You possess a high school diploma or GED (Associate's degree preferred) along with a minimum of 5 years of experience in a professional accounting role focused on collections, accounts receivable, or financial administration.
  • Legal Industry Savvy: You have required prior billing and collections experience specifically within a law firm environment, bringing a strong familiarity with supporting attorneys and managing legal billing structures.
  • Technical System Proficient: You hold intermediate-level skills in MS Word and Excel. Technical familiarity with industry-standard accounting tools like Aderant, Chrome River, Workday, PayPal, or ARCS is highly preferred.
  • Excellent Communicator: You possess top-tier verbal and written communication skills necessary to interact professionally with firm partners, clients, and corporate business professionals under deadline pressure.
The Ideal Candidate stands out through an established track record of strong career stability, longevity, and professional progression within a law firm landscape. You are someone who thrives independently in a remote environment while maintaining an absolute focus on accuracy and premium customer service.
Flexibility & Work-Life Integration
  • Schedule Control: Enjoy a standard, predictable business schedule (such as 8:30 AM - 5:00 PM or 9:00 AM - 5:30 PM) featuring a structured lunch break.
  • True Hybrid/Remote Flexibility: This is not a restrictive, rigid weekly in-office requirement. The position operates primarily from home with office visits targeted intentionally around peak periods, key milestones, or specific collaborative needs.
  • Peak Period Adjustments: While hours are regular, flexibility is needed to support occasional additional coverage requirements during firm month-end and year-end close cycles.

Why Join the Team?
Our client offers a highly competitive compensation structure, with an expected hiring range based on experience and qualification level. In addition to premium hourly compensation with overtime eligibility, the firm provides a comprehensive corporate benefits package including excellent medical, dental, and vision insurance along with a corporate 401(k) plan. This role grants you the freedom of remote work backed by the global stability and prestige of a top-tier legal industry leader.
About Naviga Recruiting & Executive Search
Naviga Recruiting & Executive Search is a leading provider of Contingent Workforce Solutions, Executive Search, Leadership and Individual Contributor hiring, empowering businesses to achieve their strategic objectives through expert talent acquisition. Our specialties include sales, marketing, finance/accounting and operations hiring. With a commitment to excellence and a deep understanding of market trends, Naviga Recruiting & Executive Search helps organizations build high-performing teams and navigate complex workforce challenges. Naviga Recruiting & Executive Search specializes in U.S. Hiring for Global Businesses.