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Remote Card Operations Jobs in Arizona (NOW HIRING)

Mission Lane

Operations Senior Manager, AI

Phoenix, AZ · On-site +1

$136K - $162K/yr

... remote-first work environment. About Mission Lane: Founded in December 2018, Mission Lane is a ... Most traditional credit card companies either overlook or overcharge this group because they have ...

The State of Arizona

GAMES & SYSTEMS ANALYST

Phoenix, AZ · On-site +1

$60K - $70K/yr

Occasionally facilitates card and table game training for the tribal partners and external ... All work, including remote work, should be performed within Arizona unless an exception is properly ...

The State of Arizona

SPECIAL AGENT

Phoenix, AZ · On-site +1

$64K/yr

Lift 20 pounds and be able to look underneath card tables to verify equipment. Travel to all ... All work, including remote work, should be performed within Arizona unless an exception is properly ...

Oshi Health

Patient Financial Services Specialist

Phoenix, AZ · On-site +1

$17.75 - $23.75/hr

Collaborate with Eligibility & Benefits, Accounts Receivable, Clinical Operations, and other ... Experience working successfully in a remote work environment with strong self-management and ...

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Remote Card Operations information

What are common challenges in remote card operations and how can they be managed?

Professionals in remote card operations often deal with challenges such as coordinating with cross-functional teams across different time zones, maintaining compliance with strict security protocols, and responding quickly to transaction issues or fraud alerts. Effective communication tools and clear escalation processes are essential to overcoming these hurdles. Staying proactive about updates in payment technologies and regularly participating in team meetings also help remote card operations staff stay connected and efficient, ensuring smooth workflow and client satisfaction.

What is remote card operations?

Remote Card Operations refer to the management and processing of credit, debit, or prepaid card transactions and account activities from a location outside a traditional bank branch or office. This role typically involves tasks such as reviewing and approving card applications, monitoring for fraud, handling customer inquiries, and ensuring compliance with financial regulations, all performed using digital tools and secure online systems. Remote Card Operations professionals support the efficiency and security of card services for banks, fintech firms, and payment processors while working from home or another remote location.

What is the difference between Remote Card Operations vs Remote Card Processing Specialist?

AspectRemote Card OperationsRemote Card Processing Specialist
CredentialsTypically requires banking or financial certifications, familiarity with card networksRequires similar certifications, focus on processing systems and transaction handling
Work EnvironmentRemote, office-based banking or financial institutionRemote, processing centers or financial institutions
Industry UsageUsed across banks, credit card companies, and financial institutionsCommon in payment processing companies and financial service providers
Job FocusManaging card operations, compliance, and customer issuesHandling transaction processing, data reconciliation, and system troubleshooting

Remote Card Operations and Remote Card Processing Specialist roles share similar credentials and work environments, both serving financial institutions. However, Remote Card Operations focuses on overall card management and compliance, while Remote Card Processing Specialists concentrate on transaction processing and system support. Both roles are essential in the payment industry and often overlap in skills and industry usage.

What skills and qualifications are needed for remote card operations?

To thrive as a Remote Card Operations specialist, you need a solid understanding of payment processing, card network rules, and risk management, often supported by experience in banking or financial services. Familiarity with core banking systems, transaction monitoring software, and compliance tools like AML platforms is typically required. Strong attention to detail, analytical thinking, and effective communication are vital soft skills for ensuring accuracy and resolving issues remotely. These competencies are crucial for maintaining secure and efficient card operations while minimizing fraud and ensuring regulatory compliance.
What are the most commonly searched types of Card Operations jobs in Arizona? The most popular types of Card Operations jobs in Arizona are:
What are popular job titles related to Remote Card Operations jobs in Arizona? For Remote Card Operations jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Remote Card Operations jobs in Arizona look for? The top searched job categories for Remote Card Operations jobs in Arizona are:
What cities in Arizona are hiring for Remote Card Operations jobs? Cities in Arizona with the most Remote Card Operations job openings:
Remote Card Operations jobs near you

Enterprise Card Product Owner

First Citizens Bank

Phoenix, AZ • On-site, Remote

Full-time

Posted 21 days ago

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

108th of 170 rated banks

Job description

Overview

This is a remote position that may only be hired in Phoenix, AZ; Charlotte or Raleigh, NC; or Dallas, TX. Flexibility in work schedule is preferred. 

The Enterprise Card Product Owner supports and executes product initiatives within the Bank. Responsible for execution of product strategies and driving positive change through technical innovation and continuous improvement initiatives. Act as an interface between the business stakeholders and cross-functional delivery teams. Provides subject matter expert consultation to team members and other stakeholders on tactics to achieve product goals.


Responsibilities
  • Product Strategy - Collaborate with business stakeholders to align on product vision, strategy, priority, scope, and roadmap.
  • Product & Backlog Management - Develop a prioritization framework and strategy for delivery initiatives. Prepare/refine product backlog and roadmap and work with the cross-functional teams to execute the product backlog. Plan and create initiatives, features, epics and stories in JIRA.
  • Collaboration & Communication - Provide regular status reports to the leadership and stakeholders. Conduct and participate in sprint ceremonies (daily standup, sprint planning, retrospective, sprint review, demo, scrum of scrums etc.)
  • Reporting & Metrics - Assist in the definition, implementation and monitoring of OKRs and ensure ongoing strategic alignment with short and long-term business objectives. Support quarter-end/month-end regulatory & compliance reporting

Qualifications

Bachelor's Degree and 4 years of experience in Product Management, Scrum, Agile

OR

High School Diploma or GED and 8 years of experience in Product Management, Scrum, Agile

Required: Experience in small business cards, or consumer card, or commercial card 

Preferred Qualifications: 

  • Bachelor's Degree 
  • 6 years of experience in small business cards, or consumer card, or commercial card 
  • Experience working with card networks like Visa and MasterCard
  • Experience in Agile
  • Strong business analytics background, experience using data to drive product decisions and to measure performance 
  • Knowledge of banking compliance and risk management practices 
  • Attention detail, self starter, great communicator both oral and written 
  • Experience presenting to business stakeholder
  • Has the ability to effectively to collaborate with stakeholders (i.e. technology, operations, marketing, digital) 

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Bachelor's Degree and 4 years of experience in Product Management, Scrum, Agile

OR

High School Diploma or GED and 8 years of experience in Product Management, Scrum, Agile

Required: Experience in small business cards, or consumer card, or commercial card 

Preferred Qualifications: 

  • Bachelor's Degree 
  • 6 years of experience in small business cards, or consumer card, or commercial card 
  • Experience working with card networks like Visa and MasterCard
  • Experience in Agile
  • Strong business analytics background, experience using data to drive product decisions and to measure performance 
  • Knowledge of banking compliance and risk management practices 
  • Attention detail, self starter, great communicator both oral and written 
  • Experience presenting to business stakeholder
  • Has the ability to effectively to collaborate with stakeholders (i.e. technology, operations, marketing, digital) 

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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