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Remote Captioning Jobs in Markham, ON (NOW HIRING)

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Remote Captioning information

What are remote captioning jobs?

In remote captioning jobs, you work from home to provide closed captioning services to promote the accessibility of live and recorded events. As a remote captioner or subtitler, you transcribe or subtitle the content and then send your work back to your employer or client. Remote captioning jobs usually involve listening to an audio file or watching a video, then sending your captions back via a web-enabled device. The captions you create may be displayed on event screens, television shows, or through any other method the clients need. Remote captioning jobs may involve working unusual hours, including nights, weekends, and holidays.

What is the difference between Remote Captioning vs Remote Transcription?

AspectRemote CaptioningRemote Transcription
CredentialsTypically requires certification in captioning or related trainingNo specific certification usually required
Work EnvironmentLive or recorded captioning for TV, online videos, or eventsConverting audio recordings into text for documents or records
Industry UsageMedia, education, live events, broadcastingLegal, medical, business, media
Search & Comparison IntentOften compared for live vs. recorded work, or for accessibility rolesCompared for document accuracy, legal or medical transcription

Remote captioning involves providing real-time or recorded captions for media, events, or broadcasts, often requiring specialized certification. Remote transcription focuses on converting audio recordings into written documents, typically without the need for certification. Both roles are essential in media, legal, and medical industries but differ mainly in their output and immediacy.

What are the key skills and qualifications needed to thrive as a remote captioner, and why are they important?

Remote captioning is the process of transcribing spoken words into text in real time for live events, broadcasts, or meetings, using specialized software and communication tools from a remote location. Captioners listen to the audio feed and type out what is being said, which is then displayed as captions on screens for viewers who are deaf or hard of hearing, or for those who prefer to read along. This job requires excellent listening and typing skills, as well as familiarity with captioning software. Remote captioning enables accessibility without the need for the captioner to be physically present at the event.

What are some common challenges faced by remote captioners and how can they be managed?

Remote captioners often face challenges such as maintaining accuracy while keeping up with the pace of live audio, managing background noise, and staying focused during long sessions. To address these, it's important to have a distraction-free workspace, use quality headphones, and take regular short breaks to reduce fatigue. Additionally, familiarizing yourself with industry-specific terminology and using captioning software with built-in shortcuts can greatly enhance efficiency and accuracy.
More about Remote Captioning jobs
What are the most commonly searched types of Captioning jobs in Markham, ON? The most popular types of Captioning jobs in Markham, ON are:
What job categories do people searching Remote Captioning jobs in Markham, ON look for? The top searched job categories for Remote Captioning jobs in Markham, ON are:
What cities near Markham, ON are hiring for Remote Captioning jobs? Cities near Markham, ON with the most Remote Captioning job openings:
Remote Captioning jobs near you
Infographic showing various Remote Captioning job openings in Markham, ON as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Service Delivery Coordinator

Habitat Learn Inc

Toronto, ON • Remote

CA$23 - CA$26/hr

Full-time

Posted 17 days ago

Job description

Job Type: Contract/Casual - Fixed term (August to May)

Location: Greater Toronto Area preferred; open to candidates elsewhere in Ontario

Hours: Vary

Reports To: Accounts Manager

Target Start: Middle of August

Pay range: $23-$26/hour
Closing date: July 31, 2026

About Us

Habitat Learn is an education technology company focused on making learning accessible for every student.

At Habitat Learn we help people capture what matters. We provide high-quality, real-time note-taking, and captioning services for university/college lectures, corporate meetings, and major events. We bridge the gap between spoken word and accessible text, and we rely on a flawless schedule to make it happen.

Position Overview

We are looking for an organized Service Delivery Coordinator to join our Operations team. In this role, you are communicating with our Note-takers and Captioners to schedule and plan each semester to ensure our students are receiving reliable and consistent service.

Your responsibility is to match the right service provider with the right class, subject matter expertise, and last-minute cancellations with ease.
Key Responsibilities

  • Daily Calendar Management: Coordinate and assign note-taking and captioning shifts for live lectures, corporate webinars, and events from September to May.
  • Booking Creation & Assignment: Efficiently log upcoming captioning sessions into our proprietary booking system and assign them to the appropriate Captioners and Note takers.
  • Capacity Planning: Communicate with recruitment to recruit or activate backup service providers to ensure 100% coverage.
  • Real-Time Problem Solving: Handle last-minute call-outs, technical difficulties, or schedule shifts with urgency and composure.
  • Quality & Matchmaking: Ensure specialized subjects (e.g., advanced medical lectures or technical engineering seminars) are paired with Note-takers and/or Captioners who have the appropriate background.
  • Contractor Relations: Act as the primary point of contact for our team regarding availability, scheduling policies, and updates.

Requirements

What We Are Looking For
  • Organization: Spreadsheets and calendars are your area of expertise.
  • Communicator: You possess excellent written communication skills and can deliver schedule changes to contractors firmly yet empathetically.
  • Detail oriented: You possess excellent written communication skills and can deliver real-time schedule adjustments or policy updates to freelancers firmly, clearly, and empathetically.
  • Thrives Under Pressure: You remain calm and logical when a live schedule shifts unexpectedly due to last-minute cancellations or urgent technical issues.
Experience & Qualifications
  • Experience in scheduling, dispatching, workforce management, or administrative coordination.
  • Post-secondary education in Human Resources, Business Administration, or a related field.
  • Proven tech-fluency and the ability to quickly learn proprietary software and booking platforms.
  • Experience managing or coordinating a remote, freelance, or contract-based workforce is highly preferred

We appreciate all applicants who have chosen to apply, but only those chosen for interviews will be contacted. Thank you for your interest in this role!

Habitat Learn is an equal opportunity employer. We welcome applications from all qualified candidates, including people with disabilities. Accommodations are available upon request throughout the recruitment process.

Benefits

  • Flexible remote work environment.
  • A supportive, tech-forward team culture.
  • Be a direct part of a mission-driven company that breaks down accessibility barriers and helps students succeed globally.