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How much do remote call center jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote call center in Secaucus, NJ is $18.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.57 per hour, depending on experience, location, and employer.

What is a Remote Call Center job?

A Remote Call Center job involves handling customer inquiries, support, or sales over the phone or online from a home or remote location. Agents use specialized software and communication tools to assist customers efficiently. This role requires strong communication skills, problem-solving abilities, and a quiet workspace. Many companies provide training and equipment, but requirements vary.

What are the key skills and qualifications needed to thrive in the Remote Call Center position, and why are they important?

To thrive as a Remote Call Center representative, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is commonly required. Exceptional problem-solving, patience, and time management skills help individuals excel in this role. These capabilities are essential for delivering excellent customer service, efficiently resolving issues, and maintaining productivity in a remote setting.

What are some common challenges faced by remote call center representatives, and how can they be addressed?

Remote call center representatives often face challenges such as managing distractions at home, maintaining consistent productivity, and feeling isolated from the rest of the team. To overcome these obstacles, it's helpful to set up a dedicated, quiet workspace and establish a daily routine to stay organized and focused. Employers frequently provide virtual training, regular team meetings, and support tools to keep remote staff engaged and informed. Staying proactive in communication and participating in virtual team-building activities can also boost collaboration and morale.
More about Remote Call Center jobs
What are the most commonly searched types of Call Center jobs in Secaucus, NJ? The most popular types of Call Center jobs in Secaucus, NJ are:
What are popular job titles related to Remote Call Center jobs in Secaucus, NJ? For Remote Call Center jobs in Secaucus, NJ, the most frequently searched job titles are:
What job categories do people searching Remote Call Center jobs in Secaucus, NJ look for? The top searched job categories for Remote Call Center jobs in Secaucus, NJ are:
What cities near Secaucus, NJ are hiring for Remote Call Center jobs? Cities near Secaucus, NJ with the most Remote Call Center job openings:
Remote Call Center jobs near you
Infographic showing various Remote Call Center job openings in Secaucus, NJ as of May 2026, with employment types broken down into 2% As Needed, 83% Full Time, 10% Part Time, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $37,878 per year, or $18.2 per hour.
Insurance Call Center Supervisor

Insurance Call Center Supervisor

AAA Club Alliance

Manhattan, NY • Remote

$43.36K - $87.88K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

AAA Club Alliance rating

7.2

Company rating: 7.2 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

213th of 258 rated insurance

Job description

AAA Club Alliance is seeking a Supervisor to join our dynamic Insurance Call Center Sales Team ! The Supervisor would be responsible for the daily operation of the sales center in the Insurance Service Center; maintain the production of insurance sales while helping to foster a team environment and a high level of member satisfaction.What we can offer you :The starting base compensation for this position is $43,360 to $87,875 salary. The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic locationEligible for Annual Merit Increase and BonusPaid Time Off (almost 4 weeks the first year)8 Paid Holidays401(k) plan with employer match up to 7%Medical, Dental, Vision and Prescription coverageFREE AAA membership (inclusive of product & service discounts)FREE Life Insurance and so much more!The primary duties of the Insurance Call Center Supervisor are:Lead sales associates by practicing influential supervisory techniques and fostering a Shared Values working environment.Act as technical advisor for sales associates by being knowledgeable of all products and processes as well as available resources.Check phone system at the start of the day and then throughout the day to assure sales associates are available and receiving calls.Provide coaching and counseling to associates with professionalism.Prepare monthly reports of the department's activity and sales statistics for management.Manage staffing needs, including hiring, supervising, training and reviewing Sales Associates.Handle all time accounting and scheduling of sales associates.Assist in monitoring the sales department's performance results vs.

plan.Develop sales associate action plansHandle escalated customer issues that are more complex than can be handled by a sales associate.Minimum Qualifications:The assigned schedule for this position will be: Monday through Wednesday and Friday from 9:30AM to 5:30PM EST, and Thursday from 12:45PM to 9:00PM EST.Associate's degree in Business or related field or equivalent.5+ years of experience working in the insurance sales field including one year of supervisory experience.An active Personal Lines or Property & Casualty License.Excellent oral and written communication skills.Desktop computing skills including use of standard business application software (e.g., Microsoft Word, Excel, Power Point, etc.).#LI-RemoteFull time Associates are offered a comprehensive benefits package that includes:Medical, Dental, and Vision plan optionsUp to 2 weeks Paid parental leave401k plan with company match up to 7%2+ weeks of PTO within your first yearPaid company holidaysCompany provided volunteer opportunities + 1 volunteer day per yearFree AAA MembershipContinual learning reimbursement up to $5,250 per yearAnd MORE! Check out our Benefits Page for more informationACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers.

We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.Job Category:Insurance #J-18808-Ljbffr

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