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Remote Call Center Jobs in Romeoville, IL (NOW HIRING)

NinjaHoldings

Sr. Product Manager - Credit Risk

Chicago, IL · On-site +1

$120K - $180K/yr

... Call Center. Ideal Candidate Will Have: * 5+ years product management experience in financial ... Flexible, remote work * Fun, fast-paced work environment * Dynamic start-up culture * Ability to ...

NinjaHoldings

Sr. Product Manager - Credit Risk

Chicago, IL · On-site +1

$120K - $180K/yr

... Call Center. Ideal Candidate Will Have: * 5+ years product management experience in financial ... Flexible, remote work * Fun, fast-paced work environment * Dynamic start-up culture * Ability to ...

NinjaHoldings

Sr. Product Manager - Credit Risk

Chicago, IL · On-site +1

$130K - $172K/yr

... Call Center. Ideal Candidate Will Have: * 5+ years product management experience in financial ... Flexible, remote work * Fun, fast-paced work environment * Dynamic start-up culture * Ability to ...

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All JobsRemote Call Center JobsRemote Call Center Jobs in Romeoville, IL

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How much do remote call center jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for remote call center in Romeoville, IL is $18.26, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $19.62 per hour, depending on experience, location, and employer.

What is a Remote Call Center job?

A Remote Call Center job involves handling customer inquiries, support, or sales over the phone or online from a home or remote location. Agents use specialized software and communication tools to assist customers efficiently. This role requires strong communication skills, problem-solving abilities, and a quiet workspace. Many companies provide training and equipment, but requirements vary.

What are some common challenges faced by remote call center representatives, and how can they be addressed?

Remote call center representatives often face challenges such as managing distractions at home, maintaining consistent productivity, and feeling isolated from the rest of the team. To overcome these obstacles, it's helpful to set up a dedicated, quiet workspace and establish a daily routine to stay organized and focused. Employers frequently provide virtual training, regular team meetings, and support tools to keep remote staff engaged and informed. Staying proactive in communication and participating in virtual team-building activities can also boost collaboration and morale.

What are the key skills and qualifications needed to thrive in the Remote Call Center position, and why are they important?

To thrive as a Remote Call Center representative, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is commonly required. Exceptional problem-solving, patience, and time management skills help individuals excel in this role. These capabilities are essential for delivering excellent customer service, efficiently resolving issues, and maintaining productivity in a remote setting.

What are the most commonly searched types of Call Center jobs in Romeoville, IL? The most popular types of Call Center jobs in Romeoville, IL are:
What are popular job titles related to Remote Call Center jobs in Romeoville, IL? For Remote Call Center jobs in Romeoville, IL, the most frequently searched job titles are:
What job categories do people searching Remote Call Center jobs in Romeoville, IL look for? The top searched job categories for Remote Call Center jobs in Romeoville, IL are:
What cities near Romeoville, IL are hiring for Remote Call Center jobs? Cities near Romeoville, IL with the most Remote Call Center job openings:
Remote Call Center jobs near you
Remote Consumer Direct Mortgage Banker

Remote Consumer Direct Mortgage Banker

The Federal Savings Bank

Oak Brook, IL • On-site, Remote

$36K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 5 days ago

Job description

Job Type
Full-time
Description
The Federal Savings Bank is looking to expand our Consumer Direct team in Oak Brook, IL. We seek experienced, high-energy, detail-oriented call center/consumer direct mortgage bankers to work bank-provided leads within our 50-state platform.
There is absolutely NO COLD CALLING required in this position. We deliver a high volume of hot, in-bound leads that convert at a very high percentage. Our Mortgage Bankers have access to a wide scope of loan programs and competitive rates while catering to a large customer base of veteran homeowners, those seeking government refinancing assistance, and first-time home buyers.
Are you ready to help more borrowers and prospect less? If you answered "Yes", please contact us today!
For more information please contact:
SARAH HELTON, VP of Business Development
Phone: 847-977-1858
Email: shelton@thefederalsavingsbank.com
What We Offer:
  • Federal Charter, Mortgage Bankers can originate in all 50 states without the hassle of state licensing
  • Custom marketing options, robust marketing support program(s), mobile app, and marketing CRM, gives Mortgage Bankers the edge they need to compete and win!
  • Experienced and highly trained operations staff for Processing, Underwriting, Closing and more (ALL 100% IN HOUSE). On-site operations support available in most loan production offices.
  • Quick turn times - Our goal is to get your loans closed in 30 days or less
  • Loan products for every scenario: FHA, VA, Conventional, USDA, Jumbo, 203k & Renovation, Portfolio, ITIN, Condos/Co-ops, Construction, HECM's, Multi-Family, Commercial, Personal Loans and more!
  • Strong Secondary Department with over 50 investor relationships and direct seller to Fannie Mae, Freddie Mac, and Ginnie Mae
  • Secure environment for Bankers working in an office or remotely
  • Coaching programs led by Sales Division Leaders offered to Managers & LOs ready to grow their business and/or teams.
  • Unique culture where originators are encouraged to build their own brand within The Federal Savings Bank platform
  • Weekly National Sales Meetings to share Bank and industry news

Employee Benefits:
  • Comprehensive Health, Dental, and Vision insurance plans available; includes company paid life insurance
  • Competitive Flex Spending Accounts (FSAs)
  • Employee Assistance programs (EAPs) for Financial planning, emotional support, legal guidance, and work-life solutions
  • Robust 401k matching
  • Employee appreciation events
  • Employee recognition on a national scale
  • A true team culture working towards one common goal; helping homebuyers finance their dream homes!

Requirements
  • Minimum of 1 year of mortgage lending experience in a call center/consumer direct environment
  • Active NMLS #
  • Ability to manage time effectively due to the high volume of in-bound leads the banker will be expected to work
  • Must be self-motivated, results-oriented, and experienced in taking a disciplined approach to working leads
  • Strong interpersonal communication skills, ability to effectively interact with individuals within all departments of the bank
  • Thorough knowledge of current loan originating guidelines/procedures
  • Favorable credit and background check
  • Bachelor's degree preferred
  • VA and FHA lending experience strongly preferred
  • Veterans are strongly encouraged to apply

We are seeking experienced Mortgage Professionals with a minimum of 1 year of experience and actively working in the mortgage banking industry. Only qualified candidates will be considered.
The Federal Savings Bank is an equal opportunity employer . All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Salary Description
$36,000 Draw + Commission

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