2

Remote Call Center Jobs in Matawan, NJ (NOW HIRING)

Inside Sales Insurance Specialist

Edison, NJ · Remote

$50K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

Inside Sales Insurance Specialist

Edison, NJ · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

Inside Sales Insurance Specialist

New York, NY · Remote

$50K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

Inside Sales Insurance Specialist

New York, NY · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

Inside Sales Insurance Specialist

Edison, NJ · Remote

$50K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

Inside Sales Insurance Specialist

New York, NY · Remote

$50K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

Admissions Advisor

Newark, NJ · Remote

$19.75 - $26.75/hr

Experience working in a remote or call center environment. What This Role Drives * Daily lead conversion * Enrollment volume * Revenue generation * Pipeline efficiency * Data integrity in Salesforce ...

Showing results 21-40

Remote Call Center information

See Matawan, NJ salary details

$11

$18

$25

How much do remote call center jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote call center in Matawan, NJ is $18.51, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $19.86 per hour, depending on experience, location, and employer.

What is a remote call center?

A Remote Call Center job involves handling customer inquiries, support, or sales over the phone or online from a home or remote location. Agents use specialized software and communication tools to assist customers efficiently. This role requires strong communication skills, problem-solving abilities, and a quiet workspace. Many companies provide training and equipment, but requirements vary.

What are the key skills and qualifications needed to thrive in a remote call center position?

To thrive as a Remote Call Center representative, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is commonly required. Exceptional problem-solving, patience, and time management skills help individuals excel in this role. These capabilities are essential for delivering excellent customer service, efficiently resolving issues, and maintaining productivity in a remote setting.

What are some common challenges faced by remote call center representatives, and how can they be addressed?

Remote call center representatives often face challenges such as managing distractions at home, maintaining consistent productivity, and feeling isolated from the rest of the team. To overcome these obstacles, it's helpful to set up a dedicated, quiet workspace and establish a daily routine to stay organized and focused. Employers frequently provide virtual training, regular team meetings, and support tools to keep remote staff engaged and informed. Staying proactive in communication and participating in virtual team-building activities can also boost collaboration and morale.

What are popular job titles related to Remote Call Center jobs in Matawan, NJ?

For Remote Call Center jobs in Matawan, NJ, the most frequently searched job titles are:

What cities near Matawan, NJ are hiring for Remote Call Center jobs?

Cities near Matawan, NJ with the most Remote Call Center job openings:

Infographic showing various Remote Call Center job openings in Matawan, NJ as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 17% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $38,494 per year, or $18.5 per hour.

Remote Welcome Center Associate- Call Center

Metropolitan YMCA of the Oranges

Livingston, NJ • On-site, Remote

$16.01 - $22.80/hr

Full-time, Part-time

Life, Retirement

Re-posted 27 days ago


Job description

We are an all - inclusive organization joined together by a shared commitment to nurturing the potential of kids, promoting healthy living and fostering a sense of social responsibility. As a growing, mission focused, and future-oriented association of YMCAs, the Metro YMCA of the Oranges has an exciting opportunity for a highly motivated, mission-driven, candidate to join our team.
Sign on bonus may apply
Requirements
Essential Functions:
  • Greet members & guests professionally and cordially on a consistent basis and with enthusiasm as they contact the YMCA. Become aware of members' needs and efficiently respond to their inquiries.
  • Use Listen First skills during consultations, tours, and the overall interactions with members, guests and co-workers.
  • Answer telephone within 3 rings and with appropriate phone protocol. Answer questions about our facilities and programs clearly and in a caring manner. When uncertain of the answer to a question, obtain the inquiring party's contact information, enter into HubSpot and verify that a staff person will get back to them promptly. Transfer calls properly and take accurate messages for staff persons who are not available.
  • Handle negative feedback in a courteous manner; record feedback and forward members' suggestions to immediate supervisor.
  • Refer members to the appropriate Y staff person for further information whenever necessary.
  • Ensure that members and guests feel welcome at the Y. Promote positive member relations both with staff and with other members.
  • Charge appropriate fees for services according to the YMCA policies, procedures and the membership type.
  • Receipt program and facility registrations promptly and accurately.
  • Assist in making outbound calls when not answering incoming calls.
  • Arrive for work shifts in a timely manner, and work the entire shift as scheduled unless coverage for a portion of the shift has been pre-arranged.
  • Do not leave the Call Center Desk unattended unless there is a true emergency situation.
  • Address emergency situations promptly, professionally and in accordance with our Participate in and support the Annual Campaign.
  • Provide feedback to supervisor in a timely manner.
  • Participate in meetings, workshops, trainings and seminars that will enhance professional growth.
  • Share responsibility for the success of the overall Association performance and help maintain a positive image for the Metro YMCAs.
  • Demonstrate and model the YMCA's four core values of Caring, Honesty, Respect, and Responsibility.
  • Exhibit personal and professional behavior in a manner consistent with the best interest of the Association, so as not to bring discredit to the Association.
  • Cooperate and work effectively and congenially with all YMCA staff members, volunteers, and members of the Association.
  • Perform such other job-related duties as may be periodically assigned by the Supervisor.
  • Attend in-person meetings when required.

Requirements/Qualifications:
  • NJ Residents preferred.
  • High School Diploma. Associate Degree in Business or related area a plus or equivalent experience.
  • Minimum of one year experience in customer service and/or sales preferred.
  • Participate in meetings, workshops, trainings and seminars that will enhance professional growth.
  • Ability to travel 10% of time.
  • Valid Driver's License and reliable transportation.
  • Strong communication and interpersonal skills.
  • Excellent customer service and interpersonal skills.
  • Very organized and detail oriented.
  • Computer literacy in Microsoft Office programs. Prior knowledge of Active-net and Camp Brain Software is a plus.
  • Bilingual ability (Spanish/English) preferred.
  • Ability to react to emergency situations within the policies and guidelines of the YMCA and in a calm and professional manner.
  • Ability to work under minimal supervision and making sound decisions within the guidelines of the YMCA.
  • Ability to communicate with a wide variety of members and guests in a professional manner, displaying tact and diplomacy when needed.

Part Time Benefits:
We offer a competitive compensation and benefits package, which includes paid sick leave, a legal plan, disability insurance, life insurance, 12% retirement benefits upon eligibility, a 403 (b) plan, an employee assistance program, professional development opportunities, Metro Y program discounts, and complimentary use of YMCA facilities.
*Full job description provided upon interview process.*
Salary Description
$16.01-$22.80 per hour