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Remote Call Center Jobs in Georgetown, KY (NOW HIRING)

Valeris

Executive Case Manager (Remote)

Lexington, KY · Remote

Managed through call/contact center structure, this role supports inbound and outbound calls to ... Remote work eligibility is subject to all work from home criteria met and based on business need ...

ForgeFit

Remote Customer Service Specialist

Lexington, KY · On-site +1

$17 - $22.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

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How much do remote call center jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for remote call center in Georgetown, KY is $16.17, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $17.36 per hour, depending on experience, location, and employer.

What is a remote call center?

A Remote Call Center job involves handling customer inquiries, support, or sales over the phone or online from a home or remote location. Agents use specialized software and communication tools to assist customers efficiently. This role requires strong communication skills, problem-solving abilities, and a quiet workspace. Many companies provide training and equipment, but requirements vary.

What are the key skills and qualifications needed to thrive in a remote call center position?

To thrive as a Remote Call Center representative, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is commonly required. Exceptional problem-solving, patience, and time management skills help individuals excel in this role. These capabilities are essential for delivering excellent customer service, efficiently resolving issues, and maintaining productivity in a remote setting.

What are some common challenges faced by remote call center representatives, and how can they be addressed?

Remote call center representatives often face challenges such as managing distractions at home, maintaining consistent productivity, and feeling isolated from the rest of the team. To overcome these obstacles, it's helpful to set up a dedicated, quiet workspace and establish a daily routine to stay organized and focused. Employers frequently provide virtual training, regular team meetings, and support tools to keep remote staff engaged and informed. Staying proactive in communication and participating in virtual team-building activities can also boost collaboration and morale.

What are the most commonly searched types of Call Center jobs in Georgetown, KY?

The most popular types of Call Center jobs in Georgetown, KY are:

What are popular job titles related to Remote Call Center jobs in Georgetown, KY?

For Remote Call Center jobs in Georgetown, KY, the most frequently searched job titles are:

What job categories do people searching Remote Call Center jobs in Georgetown, KY look for?

The top searched job categories for Remote Call Center jobs in Georgetown, KY are:

What cities near Georgetown, KY are hiring for Remote Call Center jobs?

Cities near Georgetown, KY with the most Remote Call Center job openings:

Remote Call Center jobs near you
Infographic showing various Remote Call Center job openings in Georgetown, KY as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $33,642 per year, or $16.2 per hour.

Virtual Financial Service Representative

Commonwealth Credit Union

Frankfort, KY • On-site, Remote

$13.50 - $17.25/hr

Full-time

Posted 13 days ago

Key responsibilities

  • Handle inbound and outbound communications, including web messaging and video interactions, providing informed responses and assistance as needed.

  • Perform financial transactions such as opening memberships, checking accounts, and processing loan applications while ensuring compliance with policies.

  • Maintain high quality standards by accurately completing member requests, reviewing credit reports, and contributing to departmental performance goals.

Job description

Our goal is to be an Employer of Choice, and it takes all of us to achieve this. That's why all Commonwealth Credit Union Team Members are expected to live our Team 1 culture in all facets of their position. Our team is committed to 'bettering lives through our passion to serve' and this includes everyone - from our team members to the people in the communities we serve. We do this best when we appreciate each other for our differences, foster connections, and ensure an inclusive environment where everyone can thrive and be successful.
The Virtual Financial Service Representatives handle inbound and outbound communications, including web messaging and video interactions, providing informed responses and additional assistance as needed.
They accurately perform financial transactions, maintain high standards for quality assurance, and provide exceptional member service through effective communication and follow up.
They open and close memberships, process loan applications, and ensure compliance with credit union policies and procedures. They assist with certificate portfolios, reporting requirements, and regulatory compliance, while supporting team members in document preparation. They represent Commonwealth Credit Union professionally and strive to provide an exceptional member experience, exceeding department expectations.
The duties and responsibilities of a Virtual FSR include, but are not limited to:
  • Consistently meeting or exceeding quality assurance standards established by the credit union for handling inbound and outbound communications.
  • Actively ensuring consistent availability for incoming calls and messages by planning ahead and minimizing unscheduled time away from workstation.
  • Demonstrating strong commitment to achieving sales and service goals. Actively engaging in sales development activities while staying informed on consumer credit trends.
  • Maintaining all required licensure for offering credit union products and services.
  • Opening new memberships, checking accounts, and related products efficiently.
  • Applying active listening and critical thinking to review credit reports, identify member needs, and recommend personalized solutions aligned with member goals.
  • Consistently meeting individual performance metrics and contributing to surpassing departmental objectives.
  • Demonstrating the ability to communicate clearly, accurately, and professionally with members, colleagues, and internal departments.
  • Demonstrating accuracy and efficiency by thoroughly completing member requests while upholding high quality standards and minimizing errors.

Other requirements:
  • Must be able to work on Saturdays
  • Must be service oriented and enjoy working with the public
  • Must work effectively under stress and be able to meet tight deadlines

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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