ZipRecruiter

Log In

2

Remote Call Center Jobs in West Virginia (NOW HIRING)

GDIT

Call Center Speech Analyst - REMOTE!

WV · On-site +1

$50K - $66K/yr

Prior experience working in a call center or customer service environment. Technical Skills ... Remote Work Location: Any Location / Remote Additional Work Locations: Total Rewards at GDIT: Our ...

Veteran Jobs - 2023 Mar 01 - Veterans Resources

$19/hr

This is a remote role, but the following locations are excluded: OCONUS | Rhode Island | Montana ... Associates or above and 2 years of contact center experience, plus all other noted qualifications.

New

TransPerfect

... call center-style setting. We offer comprehensive, paid training to launch your career as an Over-the-Phone (OPI) and Video Remote Interpreter (VRI), helping clients across industries such as health ...

Experian

Do you thrive in a fast-paced, remote environment where your sales skills are rewarded and your ... Broker or call center experience. * A comprehensive understanding of Auto and Home Insurance ...

AmeriSave Mortgage Corp.

$130K - $150K/yr

This fully remote role will focus on data-driven optimization of our call center operations to maximize contact rates, conversion, and profitability. This is a fast-paced, high-ownership environment ...

AmeriSave Mortgage Corp.

$50K - $200K/yr

What You'll Need: * 1+ years of recent mortgage loan origination experience (call center preferred ... This is a remote opportunity. Multiple schedules available. Remote work applicants may not work ...

next page

Showing results 1-20

All JobsCall Center JobsRemote Call Center JobsRemote Call Center Jobs in West Virginia

Remote Call Center information

See West Virginia salary details

$8

$13

$19

How much do remote call center jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for remote call center in West Virginia is $13.87, according to ZipRecruiter salary data. Most workers in this role earn between $11.92 and $14.90 per hour, depending on experience, location, and employer.

What is a remote call center?

A Remote Call Center job involves handling customer inquiries, support, or sales over the phone or online from a home or remote location. Agents use specialized software and communication tools to assist customers efficiently. This role requires strong communication skills, problem-solving abilities, and a quiet workspace. Many companies provide training and equipment, but requirements vary.

What are the key skills and qualifications needed to thrive in a remote call center position?

To thrive as a Remote Call Center representative, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is commonly required. Exceptional problem-solving, patience, and time management skills help individuals excel in this role. These capabilities are essential for delivering excellent customer service, efficiently resolving issues, and maintaining productivity in a remote setting.

What are some common challenges faced by remote call center representatives, and how can they be addressed?

Remote call center representatives often face challenges such as managing distractions at home, maintaining consistent productivity, and feeling isolated from the rest of the team. To overcome these obstacles, it's helpful to set up a dedicated, quiet workspace and establish a daily routine to stay organized and focused. Employers frequently provide virtual training, regular team meetings, and support tools to keep remote staff engaged and informed. Staying proactive in communication and participating in virtual team-building activities can also boost collaboration and morale.

What are the most commonly searched types of Call Center jobs in West Virginia?

The most popular types of Call Center jobs in West Virginia are:

What are popular job titles related to Remote Call Center jobs in West Virginia?

For Remote Call Center jobs in West Virginia, the most frequently searched job titles are:

What job categories do people searching Remote Call Center jobs in West Virginia look for?

The top searched job categories for Remote Call Center jobs in West Virginia are:

What cities in West Virginia are hiring for Remote Call Center jobs?

Cities in West Virginia with the most Remote Call Center job openings:

Remote Call Center jobs near you
Infographic showing various Remote Call Center job openings in West Virginia as of August 2026, with employment types broken down into 2% As Needed, 80% Full Time, 16% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $28,843 per year, or $13.9 per hour.

Call Center Representative (Remote) - Federal Law Enforcement (West Virginia)

Universal Strategic Advisors LLC

Morgantown, WV • On-site, Remote

$21 - $22/hr

Full-time

Posted 6 days ago

Job description

US Advisors is seeking Remote Call Center Representatives to support a federal law enforcement client in a 24/7 mission-critical contact center environment. Representatives will review, document, and report sensitive information while providing accurate call tracking, research, and escalation support.The ideal candidate will be detail-oriented, adaptable, and thrive in a fast-paced, high-volume environment. These individuals will play a critical role supporting our client's operations by reviewing, analyzing, and documenting sensitive information while ensuring accuracy, confidentiality, and compliance.
Responsibilities
  • Answer and track high-volume inbound calls in a federal contact center
  • Document calls and prepare detailed reports in government systems
  • Conduct database and open-source intelligence (OSINT) research
  • Route and escalate calls according to operational procedures
  • Maintain accuracy while handling sensitive or law-enforcement related information
  • Other duties, as assigned
Requirements
Required:
  • 3+ years of call center or contact center experience
  • Associates Degree
  • Proven ability to multitask simultaneously communicating and inputting data
  • Strong written and verbal communication skills
  • Proficiency with telephony systems, CRMs, and Microsoft Office Suite.
  • Experience in handling sensitive information
  • Ability to work in a 24/7 operational environment, including nights and weekends
Preferred:
  • Experience operating in federal, DHS, ICE, or law enforcement environments.
  • Prior experience supporting contact/call center environments.
  • Experience with 24/7 operational environments.

Compensation
The expected hourly rate is $21.00- $22.00.
Additional Information
  • Client: Federal law enforcement agency
  • Clearance Requirement: Must be eligible for Public Trust clearance
  • Work Schedule: Full-time, remote (work from home) position located in the El Paso, TX metropolitan area; supporting 24/7/365 operations
  • Start Date: Immediate upon background approval

About US Advisors
US Advisors is a professional services firm providing mission support, analytics, and compliance solutions to federal agencies. Our team helps strengthen national security, workforce readiness, and operational efficiency across civilian and law enforcement missions.
We value creativity, integrity, and collaboration-and we're looking for professionals who bring those same qualities to every project.
Equal Employment Opportunity Statement
US Advisors is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status.

Apply