ZipRecruiter

Log In

2

Remote Call Center Jobs in Tennessee (NOW HIRING)

Ardent Health

Contact Center Scheduler

Brentwood, TN · Remote

The Remote Scheduler may work within the following timezones: Central (CST) - 7:30a-5p CST Mountain ... First Call Resolution (FCR). * Safeguards patient information through compliance of HIPPA ...

Liveops

Remote Customer Service Representative

Smyrna, TN · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

previous page

Showing results 41-60

All JobsCall Center JobsRemote Call Center JobsRemote Call Center Jobs in Tennessee

Remote Call Center information

See Tennessee salary details

$9

$16

$22

How much do remote call center jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote call center in Tennessee is $16.26, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $17.45 per hour, depending on experience, location, and employer.

What is a remote call center?

A Remote Call Center job involves handling customer inquiries, support, or sales over the phone or online from a home or remote location. Agents use specialized software and communication tools to assist customers efficiently. This role requires strong communication skills, problem-solving abilities, and a quiet workspace. Many companies provide training and equipment, but requirements vary.

What are some common challenges faced by remote call center representatives, and how can they be addressed?

Remote call center representatives often face challenges such as managing distractions at home, maintaining consistent productivity, and feeling isolated from the rest of the team. To overcome these obstacles, it's helpful to set up a dedicated, quiet workspace and establish a daily routine to stay organized and focused. Employers frequently provide virtual training, regular team meetings, and support tools to keep remote staff engaged and informed. Staying proactive in communication and participating in virtual team-building activities can also boost collaboration and morale.

What are the key skills and qualifications needed to thrive in a remote call center position?

To thrive as a Remote Call Center representative, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is commonly required. Exceptional problem-solving, patience, and time management skills help individuals excel in this role. These capabilities are essential for delivering excellent customer service, efficiently resolving issues, and maintaining productivity in a remote setting.

What are the most commonly searched types of Call Center jobs in Tennessee? The most popular types of Call Center jobs in Tennessee are:
What are popular job titles related to Remote Call Center jobs in Tennessee? For Remote Call Center jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Remote Call Center jobs in Tennessee look for? The top searched job categories for Remote Call Center jobs in Tennessee are:
What cities in Tennessee are hiring for Remote Call Center jobs? Cities in Tennessee with the most Remote Call Center job openings:
Remote Call Center jobs near you
Infographic showing various Remote Call Center job openings in Tennessee as of August 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% Remote job distribution, with an average salary of $33,815 per year, or $16.3 per hour.

Contact Center Scheduler

Ardent Health

Brentwood, TN • Remote

Full-time

Medical, PTO

Posted 15 days ago

Ardent Health Services rating

6.8

Company rating: 6.8 out of 10

Based on 143 frontline employees who took The Breakroom Quiz

492nd of 887 rated healthcare providers

Job description

Overview

Join our team as a remote day shift, full-time, Central Scheduling, Scheduler. The Remote Scheduler may work within the following timezones:

Central (CST) - 7:30a-5p CST

Mountain (MST) - 8a-5p MST

Why Join Us? 

Thrive in a People-First Environment and Make Healthcare Better 

  • Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. 
  • People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. 
  • Make Healthcare Better: We use advanced technology to support our team and enhance patient care. 

Get to Know Your Team: 

  • Ardent Health is a leading provider of healthcare in growing mid-sized urban communities across the U.S. With a focus on people and investments in innovative services and technologies, Ardent is passionate about making healthcare better and easier to access. Through its subsidiaries, Ardent delivers care through a system of 30 acute care hospitals, 24,000+ team members, and more than 280 sites of care with over 1,800 affiliated providers across six states.

Learn About a Day in the Life of a Scheduler:

Responsibilities
  • Provides world-class patient experience by identifying and resolving patient needs in a compassionate manner, and adheres to policies, procedures, and regulations as measured by Quality Assurance (QA) scoring, and First Call Resolution (FCR).
  • Safeguards patient information through compliance of HIPPA guidelines and adhering to Ardent policies and procedures and common security guidelines.
  • Ensures an effective and efficient interaction with patients through active manage of Average Handling Time (AHT) and Aux offline time.
  • Displays highly effective communication skills, both written and verbal, to patients, clinics, and colleagues.
  • Ensures a seamless healthcare experience for clinics and patients by consistently and accurately pre-registering, providing accurate information, and engaging clinics when necessary.
  • Maintains high level of productivity while managing tasks to ensure timeliness of service. Assist in meeting department goals.
  • Partners effectively with leadership, peers, and support staff to achieve departmental goals.
  • Is highly dependable employee as measured through attendance, tardy, and schedule adherence tracking.
Qualifications

Required Qualifications

  • High School Diploma or GED equivalent.
  • Excellent computer skills and ability to use Microsoft word, Microsoft excel, and Microsoft outlook.
  • Knowledge of standard office procedures and equipment.
  • Excellent communication skills.
  • Excellent attendance management.
  • Ability to adhere to policies, procedures, and regulations to ensure compliance and patient safety.

Preferred Qualifications

  • Associate degree or higher in related field of study.
  • 1+ year healthcare background/experience and/or call center experience.
  • 2+ years of experience working in a healthcare field/role or call center environment.
Employment Type: FULL_TIME

What Ardent Health Services employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Ardent Health Services logo

About Ardent Health Services

Sourced by ZipRecruiter

With 30 hospitals and hundreds of clinics, Ardent Health Services is a premier provider of health care services, delivered with compassion for patients and their families and with respect for employees, physicians and other health professionals. Nearly half of our facilities have been recognized among healthcare's best places to work.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Nashville, TN, US

Year founded

1993

Social media

Twitter

View All Ardent Health Services Jobs

Apply