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Remote Call Center Trainer Jobs in Tennessee (NOW HIRING)

kgs

AWS Connect Admin

Nashville, TN · Remote

$17.50 - $24/hr

This position is Remote. We offer competitive compensation and an extraordinary benefits package ... Support the onboarding and training of call center staff and supervisors on AWS Connect platform ...

kgs

ServiceNow Administrator

Nashville, TN · Remote

This position is Remote. We offer competitive compensation and an extraordinary benefits package ... training materials, supporting the onboarding of new call center staff on ServiceNow platform ...

Ardent Health

Contact Center Scheduler

Brentwood, TN · On-site +1

The Remote Scheduler may work within the following timezones: Central (CST) - 7:30a-5p CST Mountain ... First Call Resolution (FCR). * Safeguards patient information through compliance of HIPPA ...

Liveops

Remote Customer Service Representative

Smyrna, TN · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

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Remote Call Center Trainer information

What is a remote call center trainer?

A Remote Call Center Trainer is a professional who develops and delivers training programs to call center employees from a remote location. They use virtual tools and platforms to teach new hires and existing staff about customer service protocols, company products, communication skills, and software systems. Their role is crucial in ensuring that call center agents are well-prepared to handle customer interactions effectively. Remote trainers often conduct live training sessions, create e-learning modules, and assess employee performance to identify areas for improvement.

What are the key skills and qualifications needed to thrive as a remote call center trainer?

To thrive as a Remote Call Center Trainer, you need expertise in contact center operations, adult learning principles, and strong communication skills, usually backed by experience in training or customer service roles. Familiarity with virtual training platforms, learning management systems (LMS), and call center software is typically required. Outstanding interpersonal skills, adaptability, and motivational abilities help trainers engage remote teams and foster a positive learning environment. These skills ensure effective knowledge transfer, high employee engagement, and improved customer service performance across distributed teams.

How does a remote call center trainer effectively engage and support agents in a virtual environment?

Remote Call Center Trainers use a variety of digital tools such as video conferencing, interactive e-learning modules, and virtual breakout rooms to deliver engaging training sessions. They often schedule regular check-ins and provide real-time feedback to ensure agents are retaining key concepts and feel supported despite not being in a physical office. Building rapport and fostering team collaboration remotely can be a challenge, so trainers typically implement icebreakers, group discussions, and peer-learning activities to create a sense of community. Effective communication and adaptability are crucial, as trainers must quickly address technical issues or varying learning needs within a distributed team.

What is the difference between Remote Call Center Trainer vs Remote Customer Service Supervisor?

AspectRemote Call Center TrainerRemote Customer Service Supervisor
CredentialsTraining certifications, call center experienceCustomer service experience, leadership skills
Work EnvironmentRemote, training sessions, workshopsRemote, overseeing customer service teams
Employer & Industry UsageCall centers, BPO companies, corporate trainingCall centers, customer support departments
Search & Comparison IntentTraining roles, call center trainingSupervisory roles, customer service management

The Remote Call Center Trainer focuses on developing and delivering training programs for call center agents, ensuring they meet performance standards. In contrast, the Remote Customer Service Supervisor manages and oversees customer service teams, handling escalations and ensuring quality. Both roles require call center experience, but their primary functions differ: training versus supervision.

What are the most commonly searched types of Call Center Trainer jobs in Tennessee?

The most popular types of Call Center Trainer jobs in Tennessee are:

What are popular job titles related to Remote Call Center Trainer jobs in Tennessee?

For Remote Call Center Trainer jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Remote Call Center Trainer jobs in Tennessee look for?

The top searched job categories for Remote Call Center Trainer jobs in Tennessee are:

What cities in Tennessee are hiring for Remote Call Center Trainer jobs?

Cities in Tennessee with the most Remote Call Center Trainer job openings:

Remote Call Center Trainer jobs near you

Remote-Real Estate Investment Representative

Rebuilt

Chattanooga, TN • On-site, Remote

$14.50 - $18.25/hr

Full-time

Medical, Retirement, PTO

Re-posted 11 days ago

Job description

About Rebuilt:
Rebuilt is a Private Equity-backed real estate firm that creates win-win opportunities for property sellers seeking a convenient sale process and real estate investors looking for exclusive, high-return properties. We source a variety of properties including residential, multifamily, commercial, raw land, mixed use, and more. Rebuilt just secured a $65M Series A investment to fuel their expansion. We are looking to continue our geographic growth, increase our presence in established markets, and integrate relevant product offerings such as private lending, title & escrow, and property management. Rebuilt (www.rebuilt.com) is building a truly unique, vertically integrated real estate investment business fueled by unparalleled local market expertise and enabled by advanced technology solutions.
About Your Role:
Simply put, our Remote-Real Estate Investment Representative are the dealmakers of Rebuilt. You own the property acquisition's role in your market by talking directly with dozens of sellers every week through scheduled appointments and thousands of in bound leads in our pipeline.
  • Running dozens of virtual and in-person appointments every week with property sellers
  • Negotiating the price and terms of our property acquisitions
  • Fielding calls from potential buyers and sellers in your market
  • Following up and nurturing warm real estate leads
  • Showing our deals to local investors
  • Networking and finding your own organic property leads with the backing of our training and proven methodology
  • Building strong relationships with local investors in your market through meet ups, networking events, lunch and learns, and more

How Rebuilt Invests in Your Success:
  • Base salary with uncapped commissions
  • Mileage reimbursement, paid time off, health care and 401k match
  • Access to our network of over 100,000 investors across the country
  • Industry-leading acquisitions platform and best in class real estate technology
  • A full-time call center in Nashville that pre-qualifies leads and sets your appointments.
  • A robust business development center devoted to your outbound lead generation
  • Vigorous onboarding through our Rebuilt University curriculum
  • Personalized one-on-one training and mentorship offered continuously.
  • Opportunities for advancement and company stock
  • Continual education, learning and development on the art of being a real estate sales agent and investor
  • An intuitive CRM Platform
  • A Support team that assists with marketing and contract to close process
  • In-house resources, both lending and title services, giving our clients the support, they need all under one roof, offering a smooth and seamless experience.

What it Takes to Be Successful:
  • A "people person" with ability to build rapport with customers.
  • A resilient, gritty, and competitive spirit
  • A coachable mindset
  • Personal drive to succeed along with a dislike for failure
  • A love of negotiating, making deals and selling
  • Competitive mindset with drive to win

What is Preferred to Take the Next Step:
  • Previous sales experience in Real Estate or wholesaling
  • Recently acquired Real Estate License or Degree in Real Estate
  • Sales experience in B2C environment

Grit // Authenticity // Responsibility // Discipline // Ownership
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We believe our differences truly make us stronger.

Apply