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Remote Call Center Representatives Jobs in Georgia

MCI Careers

Call Center Sales Representative

Savannah, GA · Remote

$12.25 - $15.25/hr

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... Call Center Sales Representatives who are confident, driven, and ready to make an impact. This is ...

MCI Careers

Call CenterRepresentative

Savannah, GA · Remote

$12 - $15.25/hr

Join our team as a Call Center Representative. To be considered for this role, you must complete a ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

MCI Careers

Call CenterRepresentative

Savannah, GA · Remote

$12 - $15.25/hr

Join our team as a Call Center Representative. To be considered for this role, you must complete a ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

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See Georgia salary details

$9

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How much do remote call center representatives jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote call center representatives in Georgia is $15.12, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $16.25 per hour, depending on experience, location, and employer.

What is the difference between Remote Call Center Representatives vs Customer Service Agents?

AspectRemote Call Center RepresentativesCustomer Service Agents
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or customer serviceHigh school diploma or equivalent; often similar certifications
Work EnvironmentRemote, home-based or call center settingRemote or in-office customer support environments
Industry UsageCommonly used in call centers, telecommunication, and support servicesUsed across various industries including retail, tech, and healthcare
Job FocusHandling inbound/outbound calls, troubleshooting, salesResponding to customer inquiries, resolving issues, providing information

Remote Call Center Representatives and Customer Service Agents often share similar credentials and work environments. The main difference lies in the job scope: representatives typically handle more sales and technical support calls, while agents focus on general customer inquiries. Both roles are essential in customer support industries and often overlap in skills and responsibilities.

What are popular job titles related to Remote Call Center Representatives jobs in Georgia?

For Remote Call Center Representatives jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Remote Call Center Representatives jobs in Georgia look for?

The top searched job categories for Remote Call Center Representatives jobs in Georgia are:

What cities in Georgia are hiring for Remote Call Center Representatives jobs?

Cities in Georgia with the most Remote Call Center Representatives job openings:

Remote Call Center Representatives jobs near you
Infographic showing various Remote Call Center Representatives job openings in Georgia as of August 2026, with employment types broken down into 2% As Needed, 71% Full Time, 17% Part Time, 7% Contract, and 3% Nights. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $31,459 per year, or $15.1 per hour.

Call Center Representative Job Openings (SAVANNAH, GA, USA)

MCI Careers

Savannah, GA • Remote

$7.25/hr

Full-time

Re-posted 10 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. 

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are hiring an experienced and customer-driven Call Center Representative to join our team in Savannah. This Call Center Representative role is ideal for individuals who enjoy working in a fast-paced environment and are committed to delivering outstanding customer support.

As a Call Center Representative based in Savannah, you will handle inbound and outbound calls, resolve customer inquiries, and provide service that reflects our company’s quality standards. If you are searching for a reliable and growth-oriented  position, this opportunity may be the right fit for you.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities: 

  • Manage high-volume inbound and outbound calls as a Call Center Representative in Savannah
  • Provide accurate, timely information on products, services, accounts, and billing
  • Resolve customer concerns and escalate complex cases when required
  • Achieve call center performance targets, including QA scores, resolution time, and customer satisfaction
  • Accurately document all customer interactions in the CRM system
  • Follow call scripts, compliance requirements, and all call center procedures
  • Identify cross-sell or upsell opportunities when appropriate
  • Maintain a professional, empathetic approach with every customer

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • High School Diploma / Grade 12 (required)
  • 1–3 years of call center or customer service experience
  • Strong verbal and written communication skills
  • Ability to multitask and perform in a target-driven environment
  • Basic computer skills and experience with CRM or call center tools
  • Flexibility to work shifts as needed

Nice to Have

  • Bilingual or multilingual abilities
  • Familiarity with call center platforms such as Salesforce, Zendesk, or Avaya
MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

Social media

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