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Remote Call Center Representative Jobs in Springfield, TN

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

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Remote Call Center Representative information

See Springfield, TN salary details

$10

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$23

How much do remote call center representative jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote call center representative in Springfield, TN is $16.92, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $18.17 per hour, depending on experience, location, and employer.

What is a remote call center representative?

A Remote Call Center Representative handles customer inquiries, support requests, and problem resolution via phone, email, or chat from a remote location. They assist customers with account issues, product information, troubleshooting, and other service-related tasks. Strong communication skills, computer proficiency, and the ability to work independently are essential. This role often requires multitasking and staying professional while providing excellent customer service.

What are some common challenges remote call center representatives face, and how can they overcome them?

Remote call center representatives often face challenges such as staying motivated without in-person supervision, managing distractions at home, and effectively communicating with both customers and teammates virtually. To overcome these, it's important to create a dedicated workspace, use productivity tools to stay organized, and regularly check in with your team through chat or video calls. Staying proactive in seeking feedback and participating in virtual training sessions can also help you stay connected and continually improve your skills. Many employers offer resources and best practices to support their remote staff in overcoming these challenges.

What are popular job titles related to Remote Call Center Representative jobs in Springfield, TN?

For Remote Call Center Representative jobs in Springfield, TN, the most frequently searched job titles are:

What cities near Springfield, TN are hiring for Remote Call Center Representative jobs?

Cities near Springfield, TN with the most Remote Call Center Representative job openings:

Infographic showing various Remote Call Center Representative job openings in Springfield, TN as of August 2026, with employment types broken down into 66% Full Time, 16% Part Time, and 18% Contract. Highlights an 100% Remote job distribution, with an average salary of $35,185 per year, or $16.9 per hour.

Customer Services Representative (Verification of Benefits)

AMSURG

Nashville, TN • Remote

$15.50 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago


AmSurg rating

6.2

Company rating: 6.2 out of 10

Based on 24 frontline employees who took The Breakroom Quiz


Job description

Customer Services Representative (Verification of Benefits)

REMOTE

Company Overview: AMSURG is an independent leader in ambulatory surgery center services, operating a network of more than 250 surgery centers nationwide. In partnership with physicians and health systems, the organization delivers high-quality care for patients across a diverse spectrum of medical specialties, including gastroenterology, ophthalmology and orthopedics. To learn more about AMSURG, visit www.amsurg.com.

POSITION SUMMARY:

The Customer Services Representative (Verification of Benefits) will serve as the primary contact for patients and attorneys to resolve problems and answer questions regarding a bill.

Work Schedule: REMOTE

ESSENTIAL RESPONSIBILITIES:

  • Handle incoming calls from patients, attorneys, insurance companies, etc. to resolve problems and answer questions
  • Be able to effectively listen and communicate revenue cycle outcomes or processes with caller
  • Be familiar with and understand payor and state rules and regulations and client information
  • Adhere to all company policies and procedures
  • Other duties as assigned

    QUALIFICATIONS: 

    To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily.  The requirements listed below are representative of the knowledge, skills and/or abilities required.

    • Flexible, with ability to learn quickly and meet department production and quality goals.
    • Familiarity and proficiency with the policies and procedures of the Customer Service department.
    • Knowledge of Medical Insurance terminology.
    • Can handle and prioritize multiple tasks.
    • Reliable, team-oriented, pleasant with excellent interpersonal skills.
    • Effective oral and written communication skills.

    Education/Experience:

    • High School diploma or general education degree (GED) required, 1 year of related healthcare and/or call center experience preferred or equivalent combination of education and experience

    Employment at AMSURG: Living Our Values Every Day
    At AMSURG, our values define who we are and how we serve our patients, partners, and each other. As a national leader in ambulatory surgery, we are committed to a culture of excellence, integrity, teamwork and caring deeply. Our values guide every decision, ensuring we continue to elevate healthcare and provide the highest quality care.
    These guiding principles are the foundation of our culture and a guide to how we collaborate, innovate, and make a difference every day.

    • Care Deeply for those around us.
    • Cultivate Integrity to build trust.
    • Champion Excellence for continuous improvement
    • Celebrate Teamwork every step to the way.

    Benefits:

    To ensure we retain and invest in great people, AMSURG provides its employees with the benefits, recognition, training, and opportunities needed for professional growth. Our wide range of health and welfare benefits allow you to choose the right coverage for you and your family. AMSURG offers a variety of health and welfare benefit options to help protect your health and promote your wellbeing. Benefits offered include but are not limited to: Paid Time Off, Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA, Limited Healthcare FSA, FSAs for Transportation and Parking & HSAs, and a matching 401(K) Plan.

    Paid Time Off:

    AMSURG offers paid time off, 9 observed holidays, and paid family leave. You accrue Paid Time Off (PTO) each pay period and depending on your position and can earn a minimum of 20 days and up to 25 days per calendar year.

    EOE Statement:

    AMSURG is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age (40 or older), race, color, religion, gender, sex, national origin, pregnancy, sexual orientation, disability, genetic information or any other status protected under applicable federal, state, or local laws. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: careers@amsurg.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. 

    #LI-CH1

    #LI-REMOTE

     


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