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Remote Call Center Representative Jobs in Ridgewood, NJ

New York City | Jobs

Call Center Representative

Manhattan, NY · On-site +1

$17.75 - $22/hr

Call Center Representative NYC Department of Finance (DOF) is responsible for administering the tax ... This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work ...

City of New York

Call Center Representative

Manhattan, NY · On-site +1

$17.50 - $22/hr

The Collections Division's Parking/ECB unit is seeking to hire a Call Center Representative ... This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work ...

City of New York

Call Center Representative

Manhattan, NY · On-site +1

$17.50 - $22/hr

The Collections Division's Parking/ECB unit is seeking to hire a Call Center Representative ... This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work ...

City of New York

Call Center Representative

Manhattan, NY · On-site +1

$17.50 - $22/hr

The Collections Division's Parking/ECB unit is seeking to hire a Call Center Representative ... This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work ...

City of New York

Call Center Representative

Manhattan, NY · On-site +1

$17.50 - $22/hr

The Collections Division's Parking/ECB unit is seeking to hire a Call Center Representative ... This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work ...

City of New York

Call Center Representative

Manhattan, NY · On-site +1

$17.75 - $22/hr

The Collections Division's Parking/ECB unit is seeking to hire a Call Center Representative ... This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work ...

Calculated Hire

Call Center

Manhattan, NY · Remote

$17 - $18/hr

Call Center HR Representative Location: Fully-Remote Pay Rate: $17-$18 Job Type: Contract Contract Timeline: 6-Month Contract with Potential for Conversion Our client, a leading Health Insurance ...

WPS Health Solutions

Customer Care Center Rep

Newark, NJ · On-site +1

$20.50/hr

Monday-Friday, from 8:30am-5:00pm CT. (once fully trained) Work Location We are open to remote work ... call center environment. * Strong verbal and written communication skills with the ability to ...

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How much do remote call center representative jobs pay per hour?

As of May 29, 2026, the average hourly pay for remote call center representative in Ridgewood, NJ is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $19.47 per hour, depending on experience, location, and employer.

What is a Remote Call Center Representative job?

A Remote Call Center Representative handles customer inquiries, support requests, and problem resolution via phone, email, or chat from a remote location. They assist customers with account issues, product information, troubleshooting, and other service-related tasks. Strong communication skills, computer proficiency, and the ability to work independently are essential. This role often requires multitasking and staying professional while providing excellent customer service.

What are the key skills and qualifications needed to thrive in the Remote Call Center Representative position, and why are they important?

To thrive as a Remote Call Center Representative, you need strong verbal communication, active listening, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing platforms, and basic computer applications is typically expected. Superior time management, patience, and the ability to build rapport remotely are standout soft skills in this role. These competencies are vital for delivering efficient, customer-focused service and maintaining high performance in a remote work environment.

What are some common challenges remote call center representatives face, and how can they overcome them?

Remote call center representatives often face challenges such as staying motivated without in-person supervision, managing distractions at home, and effectively communicating with both customers and teammates virtually. To overcome these, it's important to create a dedicated workspace, use productivity tools to stay organized, and regularly check in with your team through chat or video calls. Staying proactive in seeking feedback and participating in virtual training sessions can also help you stay connected and continually improve your skills. Many employers offer resources and best practices to support their remote staff in overcoming these challenges.
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What cities near Ridgewood, NJ are hiring for Remote Call Center Representative jobs? Cities near Ridgewood, NJ with the most Remote Call Center Representative job openings:
Remote Call Center Representative jobs near you

Call Center Representative

New York City | Jobs

Manhattan, NY • On-site, Remote

$17.75 - $22/hr

Other

Posted 14 days ago

Job description

Call Center Representative

NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence and encourage compliance while providing exceptional customer service. DOF's Customer Operations Division has oversight of the Department of Finance Business Centers, City Register's Office, and the Land Records, Adjudication, and Collections divisions. Customer Operations is charged with the processing of tax payments, parking violations payments, and all other charges collected by DOF. The division is also responsible for recording property transfers, adjudicating parking and camera violations, and managing the full life cycle of the department's enforcement activities related to unpaid business and excise taxes, parking fines, and Environmental Control Board summonses. The Collections Division's Parking/ECB unit is seeking to hire a Call Center Representative. Reporting to the Call Center Manager, the selected candidate's duties and responsibilities for this position include, but are not limited to:

  • Providing great customer service while simultaneously conducting debt collection efforts to secure payment from delinquent debtors.
  • Communicate regularly with debtors and/or their representative to collect or otherwise resolve unpaid and overdue taxes, charges, or fines.
  • Manages assigned caseload to determine which cases require follow-up, ensure work is completed within a specified length of time.
  • Respond to inbound debt collection calls, informing debtors of program benefits while collecting outstanding judgment debt.
  • Assist in resolving high volume of incoming or outbound customer communication resulting in revenue collected or discrepancy resolution.
  • Work with debtors to secure full payment, new payment agreement streams and/or the best step in collecting the past due amount.
  • Examine, analyze financials, other documents and/or conduct interviews to determine the financial stability of a debtor.
  • Work with debtors and associated DOF units to resolve debt discrepancies and/or non-filing of tax returns.
  • Utilize different investigative tools and techniques to locate debtors' contact information and possible retrainable assets.
  • Independently and jointly work with other Divisions in the seizure of found assets, including but not limited to bank accounts.

Additional Information: In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program agreed between the City and the Collective Bargaining Unit representing employees serving in the civil service title.

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