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Remote Call Center Representative Jobs in Lebanon, VA

We're looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that provides significant financial growth opportunities. Key Responsibilities:

We're looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that provides significant financial growth opportunities. Key Responsibilities:

Remote Call Center Representative information

See Lebanon, VA salary details

$8

$14

$20

How much do remote call center representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote call center representative in Lebanon, VA is $14.78, according to ZipRecruiter salary data. Most workers in this role earn between $12.69 and $15.87 per hour, depending on experience, location, and employer.

What is a remote call center representative?

A Remote Call Center Representative handles customer inquiries, support requests, and problem resolution via phone, email, or chat from a remote location. They assist customers with account issues, product information, troubleshooting, and other service-related tasks. Strong communication skills, computer proficiency, and the ability to work independently are essential. This role often requires multitasking and staying professional while providing excellent customer service.

What are some common challenges remote call center representatives face, and how can they overcome them?

Remote call center representatives often face challenges such as staying motivated without in-person supervision, managing distractions at home, and effectively communicating with both customers and teammates virtually. To overcome these, it's important to create a dedicated workspace, use productivity tools to stay organized, and regularly check in with your team through chat or video calls. Staying proactive in seeking feedback and participating in virtual training sessions can also help you stay connected and continually improve your skills. Many employers offer resources and best practices to support their remote staff in overcoming these challenges.

What job categories do people searching Remote Call Center Representative jobs in Lebanon, VA look for?

The top searched job categories for Remote Call Center Representative jobs in Lebanon, VA are:

What cities near Lebanon, VA are hiring for Remote Call Center Representative jobs?

Cities near Lebanon, VA with the most Remote Call Center Representative job openings:

Infographic showing various Remote Call Center Representative job openings in Lebanon, VA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $30,735 per year, or $14.8 per hour.

Customer Service & Sales Representative

shentel

Lebanon, VA • Remote

$80K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago


Shentel rating

6.3

Company rating: 6.3 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

80th of 101 rated telecommunications companies


Job description

Location: Remote within Shentel’s footprint in Virginia, West Virginia, Pennsylvania, Maryland, Kentucky, and Ohio


Schedule: Full-time

What You’ll Do

As a Customer Service Representative, you’ll be the first point of contact for customers—helping solve problems, answer questions, and identify opportunities to deliver additional value. This role combines customer service and sales, giving you the ability to directly impact both customer experience and your earning potential.

Compensation & Earning Potential

  • Base Pay: $15+ per hour
  • Commission Opportunity with Multipliers
  • Estimated Total Earnings: $42,000–$60,000+ annually
  • Top Performers earn around $80,000 - $100,000 annually

Schedule Expectations:

 

We know that work-life balance is important to you and your family!

  • Monday–Friday: 10:30 AM – 7:00 PM
  • Around every 4th Saturday required, 8:30 AM – 5:00 PM, with a day off during the same week
  • Overtime required monthly with the opportunity for additional overtime
  • Schedules are provided in advance

Remote Work Expectations

  • Dedicated, private workspace required
  • High-speed wired internet (no Wi-Fi-only or satellite connections)
  • Company-provided equipment
  • Paid training with full attendance required

 

What We’re Looking For

  • 1+ year customer service or call center experience
  • Strong communication and problem-solving skills
  • Ability to navigate multiple systems and handle high call volume
  • Comfortable identifying sales opportunities while supporting customers
  • Self-motivated and able to work independently

Why Join Us

  • Robust earning potential
  • Competitive benefits: 401k contribution and match, medical, dental, vision, life insurance, PTO, and holidays
  • Paid training and ongoing development
  • Supportive team environment
  • Opportunity to grow into advanced roles
  • Discounted Shentel services in specific areas

Our Mission

We’re committed to delivering exceptional service while keeping our communities connected. Every interaction matters—and you’ll play a key role in making that happen. Shentel shows industry-leading customer satisfaction; our service speaks for itself.  We offer our employees a competitive benefits package and a winning culture.  With over 100 years of history and growth, Shentel continues to lead the way. Apply with us today to learn more!


What Shentel employees say

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