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Remote Call Center Representative Jobs in Gary, IN

Pitch Health Solutions LLC

Transfer Agent

Orland Park, IL · On-site +1

$25/hr

Pitch Perfect Solutions is hiring experienced Transfer Agents to join our high-performing remote ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...

C4 Technical Services

Be Seen First

Member Services Specialist - Remote

Chicago, IL · Remote

$18/hr

Remote (Work From Home) Job Type: Full-Time, Seasonal Contract Duration: Approximately 5 Months ... Contact center or call center experience. * Healthcare, Pharmacy Benefit Management (PBM), or ...

TEKsystems

Insurance Analyst I

Chicago, IL · Remote

$20/hr

Pharmacy call center experience. * Medical claims processing experience. * Specialty pharmacy or patient assistance program experience. Work Environment * Fully remote, work-from-home position.

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Remote Call Center Representative information

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How much do remote call center representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote call center representative in Gary, IN is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $19.13 per hour, depending on experience, location, and employer.

What is a remote call center representative?

A Remote Call Center Representative handles customer inquiries, support requests, and problem resolution via phone, email, or chat from a remote location. They assist customers with account issues, product information, troubleshooting, and other service-related tasks. Strong communication skills, computer proficiency, and the ability to work independently are essential. This role often requires multitasking and staying professional while providing excellent customer service.

What are some common challenges remote call center representatives face, and how can they overcome them?

Remote call center representatives often face challenges such as staying motivated without in-person supervision, managing distractions at home, and effectively communicating with both customers and teammates virtually. To overcome these, it's important to create a dedicated workspace, use productivity tools to stay organized, and regularly check in with your team through chat or video calls. Staying proactive in seeking feedback and participating in virtual training sessions can also help you stay connected and continually improve your skills. Many employers offer resources and best practices to support their remote staff in overcoming these challenges.

What are the most commonly searched types of Call Center Representative jobs in Gary, IN?

The most popular types of Call Center Representative jobs in Gary, IN are:

What are popular job titles related to Remote Call Center Representative jobs in Gary, IN?

For Remote Call Center Representative jobs in Gary, IN, the most frequently searched job titles are:

What job categories do people searching Remote Call Center Representative jobs in Gary, IN look for?

The top searched job categories for Remote Call Center Representative jobs in Gary, IN are:

What cities near Gary, IN are hiring for Remote Call Center Representative jobs?

Cities near Gary, IN with the most Remote Call Center Representative job openings:

Remote Call Center Representative jobs near you
Infographic showing various Remote Call Center Representative job openings in Gary, IN as of August 2026, with employment types broken down into 70% Full Time, 12% Part Time, and 18% Contract. Highlights an 100% Remote job distribution, with an average salary of $37,074 per year, or $17.8 per hour.

NetCredit Collections Representative (Remote)

Enova International

Chicago, IL • Remote

$18/hr

Full-time

Posted 3 days ago

New

Enova International rating

6.8

Company rating: 6.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.#BI-Remote  #LI-Remote

About the role:

As a Collections Representative, your core responsibility will be to proactively contact customers with overdue accounts, understand their financial challenges, and collaboratively identify solutions to help them maintain consistent loan payments. This position requires comfort and expertise in navigating and resolving difficult customer situations with professionalism and empathy.

Responsibilities:

  • Manage high volume inbound and outbound calls efficiently to address customers with delinquent loan payments.
  • Negotiate and execute effective payment arrangements, strictly following Enova's specific call flow to bring overdue accounts current.
  • Resolve customer concerns and complex issues related to late payments, maintaining a high level of professionalism and empathy.
  • Communicate clearly and effectively with customers, explaining the implications of overdue payments and offering assistance for financial resolution.
  • Ensure all customer interactions, payment plans, and relevant information are accurately recorded and maintained in Enova's database.

Requirements:

  • A minimum of 1 year of experience in a high volume debt collections environment, successfully managing both inbound and outbound calls and consistently meeting daily call volume targets.
  • Exceptional conflict resolution and communication skills, including proven proficiency in active listening and the application of de-escalation techniques during challenging calls.
  • Strong negotiation abilities, capable of balancing adherence to company policy with genuine customer empathy to secure successful payment arrangements or settlements.
  • Demonstrated high level of self-management for remote work, including superior time management, strict schedule adherence, and the ability to maintain focus, attention to detail, and perform multiple tasks simultaneously.
  • Proven ability to think quickly and logically to creatively problem solve and resolve difficult issues effectively under pressure.

Compensation:

The budgeted hourly rate for this position is $18.00. Additional compensation for this role may include bonus. All full-time employees are eligible to participate in Company benefits, described in more detail here.

This role is fully remote but requires candidates to live in IL, IN, IA, MO, TX, UT, WI, or WY.

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