Boston, MA · Remote
$18.50/hr
The Customer Service Representative II (Phones) provides superior customer service in a contact/call center/help desk environment for a specific contract in support of a customer with high demands ...
Boston, MA · Remote
$18.50/hr
The Customer Service Representative II (Phones) provides superior customer service in a contact/call center/help desk environment for a specific contract in support of a customer with high demands ...
Lowell, MA · Remote
$18.50/hr
The Customer Service Representative II (Phones) provides superior customer service in a contact/call center/help desk environment for a specific contract in support of a customer with high demands ...
Lowell, MA · Remote
$18.50/hr
The Customer Service Representative II (Phones) provides superior customer service in a contact/call center/help desk environment for a specific contract in support of a customer with high demands ...
Marlborough, MA · On-site +1
$22 - $24/hr
Medical
Dental
Vision
Life
Retirement
PTO
This isn't a traditional call center position. You'll work alongside our sales, service, marketing ... Note: this role is open to fully on-site, hybrid, or remote. What You'll Earn We believe great ...
Marlborough, MA · On-site +1
$22 - $24/hr
Medical
Dental
Vision
Life
Retirement
PTO
This isn't a traditional call center position. You'll work alongside our sales, service, marketing ... Note: this role is open to fully on-site, hybrid, or remote. What You'll Earn We believe great ...
Boston, MA · On-site +1
Medical
Retirement
PTO
Simply put, our Remote- Real Estate Investment Representative/Acquisition Agent are the dealmakers ... A full-time call center in Nashville that pre-qualifies leads and sets your appointments. * A ...
Boston, MA · On-site +1
Medical
Retirement
PTO
Simply put, our Remote- Real Estate Investment Representative/Acquisition Agent are the dealmakers ... A full-time call center in Nashville that pre-qualifies leads and sets your appointments. * A ...
Medford, MA · On-site +1
$16 - $17/hr
Medical
Dental
Vision
Life
Retirement
PTO
This is a full-time, fully remote opportunity. Position Summary As a Consumer Service ... Education- HS or equivalent * 2-3 years of experience in a call center environment preferred
Medford, MA · On-site +1
$16 - $17/hr
Medical
Dental
Vision
Life
Retirement
PTO
This is a full-time, fully remote opportunity. Position Summary As a Consumer Service ... Education- HS or equivalent * 2-3 years of experience in a call center environment preferred
... call center environment (additional education and / or certifications may be considered in place of ... and to represent the organization professionally * Ability to mentor staff members on subject ...
Quick apply
... call center environment (additional education and / or certifications may be considered in place of ... and to represent the organization professionally * Ability to mentor staff members on subject ...
Help support the MI team with providing guidance to the Medical Information Call Center, including ... Remote #LI-Full-time
Help support the MI team with providing guidance to the Medical Information Call Center, including ... Remote #LI-Full-time
Newton, MA · Remote
$50K - $60K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
Newton, MA · Remote
$50K - $60K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
Waltham, MA · Remote
Medical
Dental
Vision
Life
Retirement
PTO
Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
Quick apply
Waltham, MA · Remote
Medical
Dental
Vision
Life
Retirement
PTO
Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
Cambridge, MA · Remote
Medical
Dental
Vision
Life
Retirement
PTO
Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
Quick apply
Cambridge, MA · Remote
Medical
Dental
Vision
Life
Retirement
PTO
Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
Boston, MA · Remote
$50K - $60K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
Boston, MA · Remote
$50K - $60K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
Burlington, MA · Remote
$50K - $60K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
Burlington, MA · Remote
$50K - $60K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
Newton, MA · Remote
Medical
Dental
Vision
Life
Retirement
PTO
Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
Quick apply
Newton, MA · Remote
Medical
Dental
Vision
Life
Retirement
PTO
Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
Waltham, MA · Remote
$50K - $60K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
Waltham, MA · Remote
$50K - $60K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
Newton, MA · Remote
$50K - $60K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
Newton, MA · Remote
$50K - $60K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
Cambridge, MA · Remote
$50K - $60K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
Cambridge, MA · Remote
$50K - $60K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
Burlington, MA · Remote
Medical
Dental
Vision
Life
Retirement
PTO
Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
Quick apply
Burlington, MA · Remote
Medical
Dental
Vision
Life
Retirement
PTO
Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
Boston, MA · Remote
Medical
Dental
Vision
Life
Retirement
PTO
Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
Quick apply
Boston, MA · Remote
Medical
Dental
Vision
Life
Retirement
PTO
Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
Burlington, MA · Remote
$50K - $60K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
Burlington, MA · Remote
$50K - $60K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
Waltham, MA · Remote
$50K - $60K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
Waltham, MA · Remote
$50K - $60K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
$11.75 - $13.15
1% of jobs
$13.15 - $14.55
4% of jobs
$14.55 - $15.95
9% of jobs
$17.15 is the 25th percentile. Wages below this are outliers.
$15.95 - $17.36
13% of jobs
$17.36 - $18.76
22% of jobs
The median wage is $18.86 / hr.
$18.76 - $20.16
22% of jobs
$20.67 is the 75th percentile. Wages above this are outliers.
$20.16 - $21.56
14% of jobs
$21.56 - $22.96
8% of jobs
$22.96 - $24.36
4% of jobs
$24.36 - $25.76
3% of jobs
$25.76 - $27.16
1% of jobs
$11
$19
$27
Cities near Boston, MA with the most Remote Call Center Rep job openings:
Boston, MA • Remote
$18.50/hr
Full-time
Posted 4 days ago
JOB TITLE: Customer Service Representative II Phones Bilingual (Spanish/English) ($18.50/hr + $1/pay for performance)
DEPARTMENT: Operations
REPORTS TO: Supervisor
FLSA STATUS: Non-Exempt
OUR GUIDING PRINCIPLES:
Make every interaction Count
Act with Respect and Integrity
Demonstrate Passion for Continuous Improvement
Be Worth of Trust from all Stakeholders
OVERVIEW:
The Customer Service Representative II (Phones) provides superior customer service in a contact/call center/help desk environment for a specific contract in support of a customer with high demands for privacy, confidentiality, precision, advancedtechnologyand customer service skills.This is a work from home position.
ESSENTIAL FUNCTIONS:
Demonstrates ability to work in accordance with the SaviLinx Guiding Principles.
Coordinates claims electronically and via telephone both in English and Spanish.
Handles eligibility inquiries both in English and Spanish and all lines of business.
Meets established goals for call center metrics in Service Level Agreement (SLA) goals and Quality.
Ensures first call resolution through problem solving and effective call/email/chat handling.
Meets demands for privacy, confidentiality, precision.
Documents all customer information, communications in Customer Relationship Management (CRM) system.
Occasional on-site work in our mailroom
Maintains a working knowledge of our clients’ requirements using a Knowledge Base.
Provides mentoring, training, and development to other CSRs as needed.
SUPERVISORY RESPONSIBILITIY:
This position has no supervisor responsibility.
EXPECTED WORKDAY/HOURS:
This position requires full, flexible availability, although will generally be M-F 8-5.
QUALIFICATIONS:
• 2+ years of college preferred.
• 2+ years of contact center experience preferred.
• High school diploma or equivalent required.
• 18 years of age or older
• Time management skills and the ability to work independently are essential for this role.
• Excellent organizational, written and oral communication skills both in English and Spanish.
• Computer proficiency with the ability to navigate between multiple computer screens/programs while talking with the customer
• Customer service oriented (empathetic, responsive, patient, and conscientious)
• Must have experience with maneuvering electronic data between various environments.
• College degree preferred.
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
EQUAL EMPLOYMENT OPPORTUNITY:
SaviLinx, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
VEVRAA FEDERAL CONTRACTOR/EQUAL OPPORTUNITY EMPLOYER
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Strategic planning consulting services
201 - 500 Employees
Brunswick, ME, US
2013
