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Remote Call Center Rep Jobs in Minnesota (NOW HIRING)

Ridgeview

Representative Contact Center

Chaska, MN · On-site +1

$20.68 - $28.93/hr

After successful completion of training the position is remote. Purpose of the Job Using ... Call center experience Link to Employee Health Physical Demands Compensation Many factors are taken ...

Westinghouse Electric Company, LLC

Recruiter

Minneapolis, MN · On-site +1

$34 - $38/hr

  • Medical

  • Retirement

  • PTO

... Call Center Agents, Credit Representatives, and Business Service Center Representatives. You will ... Remote work available during the contract assignment * If we convert you to a permanent employee ...

TransPerfect

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... call center-style setting. We offer comprehensive, paid training to launch your career as an Over-the-Phone (OPI) and Video Remote Interpreter (VRI), helping clients across industries such as health ...

Essentia Health

Patient Scheduler II- Remote

Duluth, MN · On-site +1

$20.28 - $29.44/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... call center Licensure/CertificationQualifications: FTE: 1 Possible Remote/Hybrid Option: Remote ... Shift Rotation: Day/Eve Rotation (United States of America) Shift Start Time: Days Shift End Time:

AMBA

Inside Sales Insurance Specialist

Saint Paul, MN · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Minneapolis, MN · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Minneapolis, MN · Remote

$50K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Minneapolis, MN · Remote

$50K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Saint Paul, MN · Remote

$50K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Saint Paul, MN · Remote

$50K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

Essentia Health

Payroll Representative

Duluth, MN · On-site +1

$23.06 - $34.59/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Business Service Center Department: 1007100 HR OPERATIONS - EH SS The Payroll Representative is ... Remote Shift Rotation: Day Rotation (United States of America) Shift Start Time: Shift End Time:

Essentia Health

Payroll Representative

Duluth, MN · On-site +1

$23.06 - $34.59/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Business Service Center Department: 1007100 HR OPERATIONS - EH SS The Payroll Representative is ... Remote Shift Rotation: Day Rotation (United States of America) Shift Start Time: Shift End Time:

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All JobsCall Center Rep JobsRemote Call Center Rep JobsRemote Call Center Rep Jobs in Minnesota

Remote Call Center Rep information

What cities in Minnesota are hiring for Remote Call Center Rep jobs?

Cities in Minnesota with the most Remote Call Center Rep job openings:

Infographic showing various Remote Call Center Rep job openings in Minnesota as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Representative Contact Center

Ridgeview

Chaska, MN • On-site, Remote

$20.68 - $28.93/hr

Full-time

Re-posted 3 days ago

Ridgeview Medical Center rating

7.7

Company rating: 7.7 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

Job description

Description
Training will occur onsite at our main campus in Waconia, MN. After successful completion of training the position is remote.
Purpose of the JobUsing exceptional customer service practices, this position will schedule and register patients in advance for services provided throughout Ridgeview. This position is a member of and represents Ridgeview in a professional and positive manner.
Job Functions
  1. Answers and manages a high volume of fast paced incoming phone calls to the contact center. Places outbound phone calls when assigned.
  2. Conducts patient interviews by telephone to collect accurate demographic and financial information to complete registrations in advance for scheduled services for Ridgeview hospitals and clinics, including diagnostics services.
  3. Creates estimates, informs, and educates patients of any financial responsibility for services, as well as collect payments during the scheduling and registration process. Explains insurance coverages and requirements for pre-certification/pre-authorizations, as applicable. Ensures compliance with price transparency.
  4. Enters and maintains detailed information on confidential records for patients.
  5. Provide necessary information to patients, such as preparation instructions, arrival times, appropriate attire, directions to sites, and any other instructions when speaking with the patient.
  6. Manages all pre-registration and pre-admission work queues within the EHR
  7. Manages and completes registrations completed within the online portal
  8. When scheduling and registering via phone, using a paper order provided to patient, understands, and recognizes what information is required to obtain when transcribing physician order into Epic. This involves understanding the patient's symptoms, and/or physician's orders, including diagnosis, physician verbiage, and department specifications.
  9. Contacts physician offices or other Ridgeview departments when necessary to obtain additional information on behalf of the patient to ensure continuity of care.
  10. Other duties as assigned

Minimum Education/Work Experience
  • High School Diploma or equivalent
  • 2 years healthcare experience
  • Familiar with medical terminology
  • Strong customer service experience

Knowledge/Skills and Abilities
  • Ability to provide exceptional customer service at all times by identifying and addressing patient needs in a professional, positive, and caring manner.
  • Knowledge of insurance and enters information appropriately into the EHR. Verifies insurance coverage utilizing Real Time Eligibility (RTE).
  • Ability to effectively handle high stress fast paced environment
  • Ability to multi-task
  • Ability to perform basic math functions and count money
  • Ability to serve patients in a friendly and efficient manner
  • Knowledge of basic computer functions and Microsoft Office applications
  • Ability to respond appropriately to unpredictable situations and diverse patient populations
  • Ability to work autonomously and as a team
  • Capable of making independent decisions with the use of good critical thinking and problem-solving skills
  • Ability to communicate in the English language for effective written and verbal correspondence in order to complete job functions as mentioned above

License/Certification
Preferred qualifications
  • Post-secondary education in a healthcare or business-related field
  • Call center experience

Link to Employee Health Physical Demands
Compensation
Many factors are taken into consideration when determining compensation such as: the requirements of the position, experience, education, knowledge, and skills along with location and internal equity. Pay listed does not include any shift, weekend, or other differentials.
Benefits
Ridgeview strives to provide comprehensive and market competitive benefits to meet the needs of our employees and their families.
Click here to view the benefits available.

What Ridgeview Medical Center employees say

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