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Remote Call Center Manager Jobs in Concord, NH (NOW HIRING)

Remote Sales

Sandown, NH · Remote

$60K - $100K/yr

We are looking to train people to become a manager of Remote Insurance Sales Representatives and ... Call clients to book appointments Manage your own schedule Underwrite a family to apply for ...

Remote Psychiatrist

Concord, NH · Remote

$150 - $200/hr

The work is primarily diagnostic evaluation and ongoing medication management for an adult ... No inpatient responsibility, no call Qualifications * MD or DO with completion of an ACGME ...

... call home. No finance or insurance background needed. We'll train you and get you licensed. Why ... Following up consistently and managing your own daily activity * Attending weekly virtual training ...

... call home. No finance or insurance background needed. We'll train you and get you licensed. Why ... Following up consistently and managing your own daily activity * Attending weekly virtual training ...

Group Account Manager

Manchester, NH · Remote

$163K - $261K/yr

Remote {#LI-Remote} Your role and responsibilities: * Drives strategic account planning, sales ... Center segment. * Demonstrated customer mindset and ability to create win-win solutions for our ...

This is not a remote role; you will be required to work in the territory listed on the job posting ... In addition, 2 weeks in a field training center (NY, TX, CA), with mentors to help you learn and ...

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Remote Call Center Manager information

See Concord, NH salary details

$29.7K

$64.3K

$110.2K

How much do remote call center manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for remote call center manager in Concord, NH is $64,253.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,300.00 and $75,500.00 per year, depending on experience, location, and employer.

What is a remote call center manager?

A Remote Call Center Manager oversees the operations of a virtual call center, ensuring efficiency, quality customer service, and team performance. They are responsible for managing remote agents, monitoring key performance indicators, implementing training programs, and optimizing workflows. They also coordinate technology platforms, address customer concerns, and develop strategies to improve service levels. Strong leadership, communication, and problem-solving skills are essential for success in this role.

What skills and qualifications are needed to thrive as a remote call center manager?

A Remote Call Center Manager should possess strong leadership, organizational, and customer service skills, along with experience in managing virtual teams and a relevant business or communications degree. Familiarity with cloud-based contact center software, CRM systems, and metrics dashboards is essential, and certifications like Six Sigma or COPC can be advantageous. Exceptional communication, problem-solving, and motivational abilities help build trust and maintain high team morale. These skills ensure effective remote operations, high-quality customer interactions, and achievement of performance goals.

What are common challenges faced by remote call center managers, and how can they be addressed?

Remote Call Center Managers often face challenges such as maintaining team engagement, ensuring consistent communication, and monitoring performance across a distributed workforce. Overcoming these obstacles typically involves leveraging robust digital collaboration tools, setting clear expectations, and establishing regular virtual check-ins. Additionally, fostering a strong team culture through recognition programs and ongoing coaching can help maintain motivation and accountability. By actively addressing these challenges, managers can create a productive and positive remote work environment that delivers excellent customer service.

What are the most commonly searched types of Remote Call Center jobs in Concord, NH?

The most popular types of Remote Call Center jobs in Concord, NH are:

What are popular job titles related to Remote Call Center Manager jobs in Concord, NH?

For Remote Call Center Manager jobs in Concord, NH, the most frequently searched job titles are:

What job categories do people searching Remote Call Center Manager jobs in Concord, NH look for?

The top searched job categories for Remote Call Center Manager jobs in Concord, NH are:

What cities near Concord, NH are hiring for Remote Call Center Manager jobs?

Cities near Concord, NH with the most Remote Call Center Manager job openings:

Infographic showing various Remote Call Center Manager job openings in Concord, NH as of August 2026, with employment types broken down into 78% Full Time, 12% Part Time, and 10% Contract. Highlights an 100% Remote job distribution, with an average salary of $64,253 per year, or $30.9 per hour.

Customer Service Representative- Part Time Customer Service Representative/Call Center Rep (Remote)

Automated Health Systems, Inc.

Concord, NH • On-site, Remote

$16 - $22/hr

Part-time

Dental, Vision, Retirement, PTO

Posted 10 days ago


Automated Health Systems rating

6.0

Company rating: 6.0 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

194th of 226 rated it services


Job description

Automated Health Systems has Customer Service Representative positions available. These positions are remote/onsite however you will be required to pick up in East Providence, RI
Hours: Part Time 1:00pm - 6:00pm Monday - Friday
Responsibilities:
  • Assisting individuals with information and support regarding benefits.
  • Providing accurate and consistent information.
  • Providing quality customer service and support.

Benefits:
  • Dental/Vision/401(k)/Paid Time Off
  • Employee Wellness Program
  • Comprehensive and ongoing training
  • Strong company culture with career growth opportunities

Qualifications:
  • Minimum 2 years' experience in a call center environment required.
  • Experience in health/human services and knowledge of Medicaid preferred.
  • Strong PC proficiency required.
  • High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.
  • Bilingual skills a plus.

AHS is an Equal Opportunity Employer.
Please visit our website for more information: www.automated-health.com
"The Enlightened Choice in Health Service Management"

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