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Remote Call Center Manager Jobs in Connecticut (NOW HIRING)

VOLT

Remote Recruiter

Stafford Springs, CT · On-site +1

$60K - $65K/yr

Manage candidate check-ins, tours, start dates, orientations, and first day success processes ... call (866) -898-0005. Please indicate the specifics of the assistance needed. Volt does not ...

AMBA

Professional Liability Insurance Agent

Hartford, CT · Remote

$55K/yr

Prior inside sales, call center, or insurance sales experience * Comfort with both inbound and ... Strong communication, organization, and time-management skills * Performance-driven and comfortable ...

AMBA

Professional Liability Insurance Agent

Hartford, CT · Remote

$55K/yr

Prior inside sales, call center, or insurance sales experience * Comfort with both inbound and ... Strong communication, organization, and time-management skills * Performance-driven and comfortable ...

Kobie Marketing

Sr. Account Manager

Hartford, CT · On-site +1

Join a National Top Workplace Named a Top Workplace in the USA and Top Remote Workplace, Kobie is ... Strong background managing operational workstreams and KPIs (call center, customer inquiries etc ...

EASTERN ACCOUNT SYSTEMS

Collector

Portland, CT · Remote

$14/hr

... call center, or collections environment to join our dynamic team in our office. Even if you don't ... Training will be fully remote, via video meetings. Applicants must complete all training ...

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All JobsCall Center JobsRemote Call Center Manager JobsRemote Call Center Manager Jobs in Connecticut

Remote Call Center Manager information

See Connecticut salary details

$28.1K

$60.7K

$104.2K

How much do remote call center manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for remote call center manager in Connecticut is $60,724.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,700.00 and $71,300.00 per year, depending on experience, location, and employer.

What is a remote call center manager?

A Remote Call Center Manager oversees the operations of a virtual call center, ensuring efficiency, quality customer service, and team performance. They are responsible for managing remote agents, monitoring key performance indicators, implementing training programs, and optimizing workflows. They also coordinate technology platforms, address customer concerns, and develop strategies to improve service levels. Strong leadership, communication, and problem-solving skills are essential for success in this role.

What skills and qualifications are needed to thrive as a remote call center manager?

A Remote Call Center Manager should possess strong leadership, organizational, and customer service skills, along with experience in managing virtual teams and a relevant business or communications degree. Familiarity with cloud-based contact center software, CRM systems, and metrics dashboards is essential, and certifications like Six Sigma or COPC can be advantageous. Exceptional communication, problem-solving, and motivational abilities help build trust and maintain high team morale. These skills ensure effective remote operations, high-quality customer interactions, and achievement of performance goals.

What are common challenges faced by remote call center managers, and how can they be addressed?

Remote Call Center Managers often face challenges such as maintaining team engagement, ensuring consistent communication, and monitoring performance across a distributed workforce. Overcoming these obstacles typically involves leveraging robust digital collaboration tools, setting clear expectations, and establishing regular virtual check-ins. Additionally, fostering a strong team culture through recognition programs and ongoing coaching can help maintain motivation and accountability. By actively addressing these challenges, managers can create a productive and positive remote work environment that delivers excellent customer service.

What are the most commonly searched types of Remote Call Center jobs in Connecticut?

The most popular types of Remote Call Center jobs in Connecticut are:

What are popular job titles related to Remote Call Center Manager jobs in Connecticut?

For Remote Call Center Manager jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Remote Call Center Manager jobs in Connecticut look for?

The top searched job categories for Remote Call Center Manager jobs in Connecticut are:

What cities in Connecticut are hiring for Remote Call Center Manager jobs?

Cities in Connecticut with the most Remote Call Center Manager job openings:

Remote Call Center Manager jobs near you
Infographic showing various Remote Call Center Manager job openings in Connecticut as of August 2026, with employment types broken down into 84% Full Time, 11% Part Time, 2% Temporary, and 3% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $60,724 per year, or $29.2 per hour.

Remote Customer Service Representative (Connecticut Residents Only)

Expivia Interaction Marketing Group Inc.

Hartford, CT • On-site, Remote

$18 - $19.50/hr

Full-time

Medical

This job post has expired today. Applications are no longer accepted.

Job description

Remote Customer Service Representative
Remote | Connecticut Residents Only
Pay: $18.00-$19.50 per hour
Schedule: Full-Time | Monday - Friday | 8:30 AM - 5:00 PM
• No Cold Calling • No Sales • Paid Training
• 100% Remote
• Connecticut Residents Only
Work From Home. Help Others. Grow With Expivia.
At Expivia Interaction Marketing Group, our people are the heart of our success. We're committed to providing the training, support, and opportunities our employees need to grow while delivering exceptional customer experiences every day.
We're looking for customer-focused professionals who reside in Connecticut to join our growing remote team. If you enjoy helping others, solving problems, and making a difference every day, we'd love to hear from you.
Why You'll Love Working at Expivia
• 100% Remote Position
• Competitive Pay: $18.00-$19.50 per hour
• Paid Training from Day One
• Health Insurance Available
• Paid Holidays
• Supportive Leadership & Team Environment
• Ongoing Coaching & Development
• Career Growth Opportunities
What You'll Do
As a Customer Service Representative, you'll be the first point of contact for individuals seeking information and assistance. Every interaction is an opportunity to provide exceptional service while helping people connect with important community resources.
Your responsibilities will include:
  • Professionally answer inbound customer inquiries.
  • Listen carefully to understand each customer's needs.
  • Provide accurate information and connect customers with available community resources.
  • Research programs and services to best assist callers.
  • Accurately document customer interactions.
  • Maintain confidentiality while following company procedures.
  • Deliver an outstanding customer experience on every interaction.

What We're Looking For
We're looking for people who are:
  • Passionate about helping others.
  • Excellent communicators and active listeners.
  • Patient, empathetic, and solution-oriented.
  • Comfortable using multiple computer applications.
  • Dependable, organized, and detail-oriented.
  • Self-motivated and successful working remotely.

Minimum Qualifications
  • High School Diploma or GED required.
  • Must currently reside in the state of Connecticut.
  • Previous customer service, call center, healthcare, human services, social services, or related experience preferred.
  • Strong computer and data entry skills.
  • Excellent verbal and written communication skills.
  • Reliable high-speed internet and a dedicated, distraction-free home workspace.

Ready to Join Expivia?
If you're looking for more than just a job-if you're looking for an opportunity to make a difference while building a career with a company that values its employees-we'd love to meet you.
Apply today and start your next chapter with Expivia Interaction Marketing Group.

Apply