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Remote Call Center Back Office Jobs in Fulton, MD

Liveops

Remote Customer Service Representative

Bowie, MD · Remote

$20/hr

Provide your own home office equipment. * Handle customer calls, assess needs, and solve problems ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

Liveops

Remote Customer Service Representative

Laurel, MD · Remote

$20/hr

Provide your own home office equipment. * Handle customer calls, assess needs, and solve problems ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

Liveops

Remote Customer Service Representative

Reston, VA · Remote

$20/hr

Provide your own home office equipment. * Handle customer calls, assess needs, and solve problems ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

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All JobsRemote Call Center Back Office JobsRemote Call Center Back Office Jobs in Fulton, MD

Remote Call Center Back Office information

See Fulton, MD salary details

$10

$17

$24

How much do remote call center back office jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for remote call center back office in Fulton, MD is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $18.80 per hour, depending on experience, location, and employer.

What is a Remote Call Center Back Office job?

A Remote Call Center Back Office job involves supporting the operations of a call center from a location outside the main office, typically from home or another remote site. These roles focus on administrative tasks such as data entry, processing customer requests, handling documentation, and assisting with billing or account management. Unlike front-line agents who interact directly with customers, back office staff work behind the scenes to ensure smooth operations and accurate record-keeping. This job requires good organizational skills, attention to detail, and proficiency with computer systems. Working remotely provides flexibility, but also requires self-motivation and effective communication with the rest of the team.

How to make $1000 a week remote?

A remote call center back office role can potentially earn $1000 or more weekly by working full-time hours, often 40 hours or more, and handling high-volume or specialized customer service tasks. Increasing earnings may involve gaining relevant skills, certifications, or experience, and working for companies that offer competitive pay rates or performance bonuses.

What job makes $10,000 a month without a degree?

A remote call center back office role typically does not pay $10,000 a month without significant experience, specialized skills, or high-level management responsibilities. Most such positions offer lower base salaries, but high earnings may be achieved through commission, bonuses, or supervisory roles with extensive industry experience and strong communication skills.

Will Amazon really pay you to work from home?

Remote call center back office jobs, including those for Amazon, typically offer employees wages and benefits for working from home. These positions often require skills in customer service, communication, and familiarity with call center software. Payment is usually processed regularly, similar to traditional employment, and depends on the company's policies and the specific role.

What are some common challenges faced by Remote Call Center Back Office employees, and how can they be addressed?

Remote Call Center Back Office employees often face challenges such as managing high volumes of data entry, maintaining focus with minimal supervision, and ensuring effective communication with front-line agents. To address these challenges, it's important to establish a structured daily routine, leverage collaboration tools for seamless communication, and regularly participate in team meetings to stay aligned with overall goals. Proactively seeking feedback and utilizing available training resources can also help in adapting to evolving processes and maintaining high productivity.

What are the key skills and qualifications needed to thrive as a Remote Call Center Back Office employee, and why are they important?

To thrive as a Remote Call Center Back Office employee, you need strong data entry skills, attention to detail, and organizational abilities, often supported by a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and office productivity tools like Microsoft Excel is typically required. Excellent communication, time management, and problem-solving abilities are key soft skills that set top performers apart. These skills ensure accurate processing, timely resolution of customer requests, and seamless support for front-line operations in a remote environment.

How can I make 2000 a week working from home?

A remote call center back office role can potentially pay $2000 or more weekly if you work full-time hours, handle high call volumes, and have strong communication skills. Increasing earnings may involve taking on multiple shifts, gaining specialized knowledge, or working for companies that offer higher pay rates for experienced agents.

What is the difference between Remote Call Center Back Office vs Customer Service Representative?

AspectRemote Call Center Back OfficeCustomer Service Representative
Primary RoleHandling administrative tasks, data entry, and support behind the scenesInteracting directly with customers to resolve issues and provide information
Work EnvironmentRemote, often independent, focused on back-end operationsRemote or on-site, customer-facing interactions
Required SkillsData management, communication, organizational skillsCommunication, problem-solving, customer service skills
Common CertificationsNone typically required, but data or admin certifications can helpCustomer service certifications (e.g., CPR, FCC certifications) often preferred

While both roles can be remote and involve communication skills, the Remote Call Center Back Office focuses on administrative and support tasks behind the scenes, whereas Customer Service Representatives engage directly with customers to address inquiries and issues.

What job categories do people searching Remote Call Center Back Office jobs in Fulton, MD look for? The top searched job categories for Remote Call Center Back Office jobs in Fulton, MD are:
What cities near Fulton, MD are hiring for Remote Call Center Back Office jobs? Cities near Fulton, MD with the most Remote Call Center Back Office job openings:
Remote Call Center Back Office jobs near you
Infographic showing various Remote Call Center Back Office job openings in Fulton, MD as of June 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% Remote job distribution, with an average salary of $36,386 per year, or $17.5 per hour.
UC CONTACT CENTER AGENT I

UC CONTACT CENTER AGENT I

LifeBridge Health

Owings Mills, MD • On-site, Remote

$18 - $22/hr

Full-time

Posted 9 days ago

LifeBridge Health rating

6.3

Company rating: 6.3 out of 10

Based on 76 frontline employees who took The Breakroom Quiz

669th of 876 rated healthcare providers

Job description

Who We Are:
LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to “improve the health of people in the communities we serve.” Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care.

About the Role:

Scheduling agents schedule appointments for LifeBridge Health Medical Group primary care practices. Facilitate messages to providers for referral requests, prescriptioin refill requests and non-urgent medical concerns.

Great opportunity to be part of a team working Monday-Friday, no holidays in a HYBRID REMOTE capacity. Located in our badge only access Corporate Headquarters in Owings Mills, we offer free parking and an employee-only gym on the premises!  We provide system equipment to work remotely.

Key Responsibilities:

  • Handle customer requests coming into the Contact Center by phone, LifeBridge Health website, or other unified communications.
  • The agent handles requests in support of patients, specific provider practices, departments or other LifeBridge Health services. Requests will include appointments, prescription refills, or other provider practice associated activity including preauthorization and referral follow up.

Requirements:

  • Education:  HS Diploma/GED preferred
  • Experience:1-3 years of experience in high-volume call center, physician practice front desk or prior scheduling experience.  Customer service experience required.  Medical terminology preferred.
  • Shifts available: 7:30 am to 4 pm, 8 am to 4:30 pm, 8:30 am to 5 pm or 9 am to 5:30 pm.  IN OFFICE TRAINING IN OWINGS MILLS FOR 6 WEEKS. May be required to come into the office at any time after training is completed. Hybrid remote.

Salary range $18 to $22/hour dependent on years of experience and internal equity.

What LifeBridge Health employees say

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Benefits

Hours and flexibility

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About LifeBridge Health

Sourced by ZipRecruiter

LifeBridge Health is a $2B, 13,000 team member healthcare system that Cares Bravely for over 1 million patients annually throughout Maryland. We are comprised of 5 main healthcare centers: Sinai Hospital, Northwest Hospital, Carroll Hospital, Levindale Hebrew Geriatric Center and Hospital, and Grace Medical Center as well as several specialty and primary care locations throughout Baltimore.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Baltimore, MD, US

Year founded

1988

Social media

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