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Remote Call Center Back Office Jobs in Fulton, MD

Liveops

Remote Customer Service Representative

Laurel, MD · Remote

$20/hr

Provide your own home office equipment. * Handle customer calls, assess needs, and solve problems ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

Liveops

Remote Customer Service Representative

Bowie, MD · Remote

$20/hr

Provide your own home office equipment. * Handle customer calls, assess needs, and solve problems ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

Liveops

Remote Customer Service Representative

Reston, VA · Remote

$20/hr

Provide your own home office equipment. * Handle customer calls, assess needs, and solve problems ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

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All JobsCall Center Back Office JobsRemote Call Center Back Office JobsRemote Call Center Back Office Jobs in Fulton, MD

Remote Call Center Back Office information

See Fulton, MD salary details

$10

$17

$24

How much do remote call center back office jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote call center back office in Fulton, MD is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $18.80 per hour, depending on experience, location, and employer.

What is a remote call center back office?

A Remote Call Center Back Office job involves supporting the operations of a call center from a location outside the main office, typically from home or another remote site. These roles focus on administrative tasks such as data entry, processing customer requests, handling documentation, and assisting with billing or account management. Unlike front-line agents who interact directly with customers, back office staff work behind the scenes to ensure smooth operations and accurate record-keeping. This job requires good organizational skills, attention to detail, and proficiency with computer systems. Working remotely provides flexibility, but also requires self-motivation and effective communication with the rest of the team.

What are the key skills and qualifications needed to thrive as a remote call center back office employee?

To thrive as a Remote Call Center Back Office employee, you need strong data entry skills, attention to detail, and organizational abilities, often supported by a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and office productivity tools like Microsoft Excel is typically required. Excellent communication, time management, and problem-solving abilities are key soft skills that set top performers apart. These skills ensure accurate processing, timely resolution of customer requests, and seamless support for front-line operations in a remote environment.

What are some common challenges faced by remote call center back office employees, and how can they be addressed?

Remote Call Center Back Office employees often face challenges such as managing high volumes of data entry, maintaining focus with minimal supervision, and ensuring effective communication with front-line agents. To address these challenges, it's important to establish a structured daily routine, leverage collaboration tools for seamless communication, and regularly participate in team meetings to stay aligned with overall goals. Proactively seeking feedback and utilizing available training resources can also help in adapting to evolving processes and maintaining high productivity.

What is the difference between Remote Call Center Back Office vs Customer Service Representative?

AspectRemote Call Center Back OfficeCustomer Service Representative
Primary RoleHandling administrative tasks, data entry, and support behind the scenesInteracting directly with customers to resolve issues and provide information
Work EnvironmentRemote, often independent, focused on back-end operationsRemote or on-site, customer-facing interactions
Required SkillsData management, communication, organizational skillsCommunication, problem-solving, customer service skills
Common CertificationsNone typically required, but data or admin certifications can helpCustomer service certifications (e.g., CPR, FCC certifications) often preferred

While both roles can be remote and involve communication skills, the Remote Call Center Back Office focuses on administrative and support tasks behind the scenes, whereas Customer Service Representatives engage directly with customers to address inquiries and issues.

What are popular job titles related to Remote Call Center Back Office jobs in Fulton, MD?

For Remote Call Center Back Office jobs in Fulton, MD, the most frequently searched job titles are:

What job categories do people searching Remote Call Center Back Office jobs in Fulton, MD look for?

The top searched job categories for Remote Call Center Back Office jobs in Fulton, MD are:

What cities near Fulton, MD are hiring for Remote Call Center Back Office jobs?

Cities near Fulton, MD with the most Remote Call Center Back Office job openings:

Remote Call Center Back Office jobs near you
Infographic showing various Remote Call Center Back Office job openings in Fulton, MD as of June 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% Remote job distribution, with an average salary of $36,386 per year, or $17.5 per hour.

Call Center Agent-Fundraiser-Work From Home (Remote)

Integral Resources, Inc.

Washington, DC • On-site, Remote

$17 - $22.25/hr

Part-time

Medical

Re-posted 26 days ago

Job description

Be part of our home-based fundraising team!
***WORK FROM HOME***
A call center job you can be proud of!
  • We work to make the country a more equitable, fair, and inclusive place
  • 30 second apply from mobile or computer - no resume needed
  • Don't just get a new job...
    Get trained to be a professional fundraiser
  • Make a difference every day
  • Work from home
  • Make a difference one phone call at a time!

Integral Resources has been doing fundraising for Democrats like Raphael Warnock, Jon Ossoff, and Barack Obama for 30 years
We raise the money needed to fuel House, Senate, and Presidential campaigns, and progressive non-profits.
We are looking for:
Fundraisers of all backgrounds, no experience needed
We can train working mothers or fathers
Great for students
Perfect for retired people
Get paid for work volunteers used to do
We offer Mothers hours and Fathers hours, so you don't need childcare
We can get you up to speed on politics
We want to hire you if you are older, younger, overqualified, or never worked
We need help raising the money our clients use to influence elections
We only work for groups dedicated to equality from income to gender
Qualifications:
High school or equivalent
Like to talk to people?
Persistent!
Ability to read and understand information
Basic computer skills
Desktop, laptop, or Chromebook computer with a webcam
A quiet workspace
A reliable Internet connection
Headset (with mic)
The Job:
Regular W-2 paycheck
Paid Every Friday
Room to advance (every director in the company came in as a caller)
Health Insurance after 90 days (over 30 hours a week)
Flexible schedule!
Associated topics: call center, coordinator, customer care, customer service representative, internship, service, service representative, telephone, telephone service representative, TSR
Do you have the minimum required equipment to do the job? Do you the ability to work the schedule? Can you start right away and start getting paid?
Apply today!
You can also check us out on the web at www.integralresources.com

Apply