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Remote Call Center Assistant Jobs in Temple, TX (NOW HIRING)

MCI Careers

Home Delivery Agent

Killeen, TX · Remote

$14/hr

... call center footprint and operations that extend across multiple countries. We deliver Customer ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

MCI Careers

Credentialed Tax Professional

Killeen, TX · On-site +1

... call center footprint and operations that extend across multiple countries. We deliver Customer ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

micro1 AI

Technology Transactions Counsel

Killeen, TX · On-site +1

$350K - $410K/hr

Remote (opportunity to work from our SF office) The Role We are looking for a high-potential ... a call and when to escalate. * Build and improve contract templates, negotiation playbooks ...

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Remote Call Center Assistant information

See Temple, TX salary details

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How much do remote call center assistant jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for remote call center assistant in Temple, TX is $22.67, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.48 per hour, depending on experience, location, and employer.

What is the difference between Remote Call Center Assistant vs Customer Service Representative?

AspectRemote Call Center AssistantCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentRemote, home-based call center settingRemote or on-site customer service centers
Industry UsageCommon in call centers across various industriesWidespread in retail, telecom, and service sectors
Job FocusHandling inbound/outbound calls, scheduling, data entryAssisting customers, resolving issues, providing product info

Both roles involve customer interaction and require good communication skills. The Remote Call Center Assistant typically focuses on call handling and administrative tasks in a remote setting, while the Customer Service Representative may have a broader role in assisting customers across various channels. Both jobs are essential in customer support and often share similar credentials and work environments.

What are the most commonly searched types of Remote Call Center jobs in Temple, TX?

The most popular types of Remote Call Center jobs in Temple, TX are:

What cities near Temple, TX are hiring for Remote Call Center Assistant jobs?

Cities near Temple, TX with the most Remote Call Center Assistant job openings:

Remote Call Center Assistant jobs near you

Home Internet Sales Representative | Killeen, TX

MCI Careers

Killeen, TX • Remote

$14/hr

Full-time

Re-posted 3 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. 

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

Join our team as a Home Internet Sales Representative and help customers stay connected with reliable, high-speed internet solutions. This role is perfect for individuals who are passionate about technology and enjoy helping customers find the right products for their home needs.

You will specialize in selling home internet services, guiding customers through available options, and recommending packages that suit their lifestyle and usage. Your focus will be on delivering value while driving sales performance.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Engage customers to assess home internet needs and usage
  • Recommend suitable internet plans, speeds, and bundled services
  • Educate customers on product features, benefits, and pricing
  • Identify upsell opportunities such as add-ons and bundled packages
  • Close sales confidently while maintaining a positive customer experience
  • Achieve sales and performance targets consistently
  • Document customer interactions and service selections accurately
  • Navigate multiple systems while assisting customers
  • Stay informed on product updates and promotions

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • High School Diploma or equivalent
  • At least 1 year of sales or customer service experience
  • Strong communication and customer engagement skills
  • Basic technical understanding or willingness to learn
  • Ability to multitask and navigate systems efficiently
  • Strong attention to detail and organizational skills
  • Reliable attendance and schedule flexibility
  • Authorized to work in the U.S.
MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

Social media

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