Remote Call Center Agent Jobs in Decatur, AL (NOW HIRING)

Hi, We're Centerfield ...
Super-powered customer acquisition. Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for the world's leading brands. Powered by our proprietary Dugout platform, Centerfield acquires customers at scale for leading residential service, insurance, e-commerce, and B2B brands. Centerfield's digital experiences and digital brands, such as Business.com and BroadbandNow.com, reach more than 150 million in-market shoppers annually. Centerfield is headquartered in Silicon Beach and is proud to be recognized as a Best Place to Work in Los Angeles.
The Opportunity ...
Looking for a high-earning, high-impact sales career with unlimited potential? If you're a licensed insurance agent eager to maximize your income in a fully remote role with a company that invests in your success, we want to hear from you!
QuoteManage, a fast-growing national Medicare telesales brokerage firm and subsidiary of Centerfield, is seeking highly motivated Licensed Health & Life Insurance Agents to join our work-from-home team. We specialize in helping Medicare consumers across the country find the best plans to fit their needs. With the power of our parent company, Datalot, we drive inbound calls directly to our agents, keeping them connected and maximizing their opportunities.
Join QuoteManage as a Captive Agent, where you can focus exclusively on our top-tier insurance solutions without the distractions of independent sales. You'll focus on selling and enrolling eligible Medicare customers into the right plans, including health, prescription drug, vision, and dental options, as well as advising pre-Medicare recipients on their options.
We give our agents everything they need to thrive-live inbound calls, high earning potential, and stability with a fast-growing organization. Expect 20-25 qualified calls per day in the off-season, with even greater volume during peak months. Annual Enrollment Period (October 15 - December 7) is the busiest and most rewarding time of the year, requiring agents to be fully available to drive sales and maximize earnings. Our aggressive compensation package includes top-tier commissions, daily spiffs, and performance-based bonuses to keep motivation high and results strong.
Be part of a thriving organization that fosters teamwork, invests in your development, and rewards your success!
Employment with QuoteManage requires maintaining active licensing and being contracted with our insurance carriers.
Here's what you'll need to succeed...

• Must reside in and hold a Resident License in one of the following states: Alabama, Arizona, Florida, Georgia, Indiana, North Carolina, South Carolina, Tennessee, Texas, or Utah
• At least 1 year of experience in Medicare phone sales is required-we're looking for candidates with a strong track record in selling Health, Life, and/or Medicare Insurance over the phone
• Annual Enrollment Period (AEP) Commitment: Agents must be available to work October 15 - December 7, the busiest and most lucrative time of the year
• Strong ability to navigate and operate multiple web browsers across a dual-screen setup
• Secure, hardwired high-speed internet to ensure uninterrupted connectivity
• A private and distraction-free home office or space to stay compliant with the Health Insurance Portability and Accountability Act (HIPAA) when handling Protected Health Information (PHI)

What We offer...

• Full-time, work-from-home position (40 hours per week, Monday-Friday) with flexible scheduling options. Alternative shift arrangements may be available during the off-season (April-September)
• Competitive starting hourly rate of $21/hour. On average, agents earn $75,000-$85,000 annually, with top performers exceeding $100,000
• Enjoy yearly pay increases that reflect your ongoing commitment and success in the role-Licensed Sales Agents enjoy annual hourly pay increases for their first three years as they grow with us!
• Daily spiffs, incentives, and an unmatched AEP commission structure

Essential Job Functions...

• Maintain continuous availability for inbound and/or outbound phone calls during scheduled work hours.
• Remain at a workstation for extended periods of time, up to and including an 8-hour shift, with additional hours as required for overtime.
• Engage in continuous listening and verbal communication with customers throughout the workday using a headset and phone system.
• Speak clearly and professionally for extended periods while providing sales guidance, plan explanations, and enrollment support.
• Use a computer, keyboard, mouse, headset, and multiple software systems continuously throughout the shift.
• View and interpret information on a computer screen for prolonged periods of time.
• Adhere to scheduled breaks, lunch periods, call coverage requirements, and attendance expectations.
• Follow phone readiness, adherence, auxiliary status, and schedule compliance procedures when stepping away from the phone.
• Accurately document customer interactions and enrollments in required systems while on live calls.
• Consistently meet productivity, quality, and performance metrics, including call handling, compliance, and sales expectations.

Life At Centerfield ...

• Competitive total compensation, including commission
• Extensive training programs and learning resources are available. We foster an environment that leans into mentoring, coaching, and collaboration to continue elevating our sales agents
• Generous PTO and holiday schedule
• Industry-leading medical, dental, and vision plans
• 401(k) company match plan - fully vested on day 1
• Award-winning culture & unprecedented team spirit (featured in LA Business Journal & Built In LA)
• Career growth - we enjoy promoting from within! In 2024, over a dozen internal agents were promoted to leadership roles

#ZR
To learn more, visit us Here.
Interviews will take place after resumes have been screened for the minimum requirements. Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change.
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Centerfield Media is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state, or local law.