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Remote Call Center Agent Jobs in Butler, PA (NOW HIRING)

Customer Experience Banker

Aliquippa, PA · On-site +1

$15 - $20.25/hr

Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor ...

Customer Experience Banker

Aliquippa, PA · On-site +1

$15 - $20.50/hr

Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor ...

Customer Experience Banker

Aliquippa, PA · On-site +1

$15 - $20.25/hr

Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor ...

Remote Call Center Agent information

See Butler, PA salary details

$9

$15

$22

How much do remote call center agent jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote call center agent in Butler, PA is $15.52, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $17.12 per hour, depending on experience, location, and employer.

What is a remote call center agent?

Remote Call Center Agents are professionals who handle customer service, sales, or support inquiries over the phone or through digital channels, but they work from home or another remote location instead of a physical call center. They use specialized software to access company systems, answer calls, resolve issues, and provide information to customers. This role requires strong communication skills, a reliable internet connection, and the ability to work independently. Remote agents often enjoy flexible schedules and the convenience of working from their chosen environment.

What does a remote call center agent do?

As a remote call center agent, your responsibilities are to answer questions from customers, provide customer service for inbound calls, and make outbound calls to customers regarding sales, orders, billing information, and other quality assurance issues. If your responsibilities include tasks related to being a sales representative, you may follow up on leads generated by other sales reps or marketing managers. When you are unable to answer questions for a client or customer, you pass them off to a more experienced home-based representative or manager.

What are the key skills and qualifications needed to thrive as a remote call center agent, and why are they important?

To thrive as a Remote Call Center Agent, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and headset technology is typically required. Strong problem-solving abilities, patience, and self-motivation are crucial soft skills for success in a remote environment. These competencies ensure efficient customer service, high satisfaction rates, and effective performance while working independently.

What are some common challenges faced by remote call center agents, and how can they be effectively managed?

Remote call center agents often face challenges such as maintaining consistent communication with their team, handling technical issues, and staying motivated in a home environment. To manage these challenges, agents can utilize collaboration tools like team chat platforms, ensure a reliable internet connection, and establish a dedicated workspace to minimize distractions. Regular check-ins with supervisors and participation in virtual team meetings also help foster a sense of community and support, making it easier to stay engaged and informed.

What job categories do people searching Remote Call Center Agent jobs in Butler, PA look for?

The top searched job categories for Remote Call Center Agent jobs in Butler, PA are:

What cities near Butler, PA are hiring for Remote Call Center Agent jobs?

Cities near Butler, PA with the most Remote Call Center Agent job openings:

Inside Sales Representative- Advertising Executive (Remote)

Guide Book Publishing

Cranberry Township, PA • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Location: Remote Job Type: Full-Time Compensation: Draw + Lucrative Commission + Performance Incentives

 

The Opportunity

Are you a self-motivated "hunter" who thrives on variety? Guide Book Publishing, an industry leader since 1991, is looking for a strategic Advertising Account Executive. Unlike traditional sales roles where you call the same list for years, our team moves to a new assignment every 2-3 weeks, helping local businesses across 24 states reach "micro-communities" through high-quality direct-mail advertising.

 

How it Works

  • The Workflow: You’ll switch assignments frequently, focusing on businesses within a 3-5 mile radius of a specific congregation or community center.
  • The Method: 70% of your time is spent on high-energy outreach (phone, email, and video meetings); 20% on market research; and 10% on contract execution.
  • The Flexibility: This is a remote role, but does require getting your materials back to the Post Office to return to the Home Office. 

 

Key Responsibilities

  • New Business Development: Identify and close new advertising partnerships to meet production goals.
  • Consultative Sales: Educate local business owners on the ROI of being featured in our community guides and directories.
  • Relationship Management: Act as the primary liaison between your clients and our operations staff to ensure an excellent experience.
  • Account Growth: Nurture and maintain large-scale accounts within your metro area.
  • Administrative Precision: Manage contracts and paperwork accurately and return assignment materials via USPS upon completion.

 

Compensation & Benefits

We offer a structure that rewards high performers and provides security through a comprehensive benefits package via ADP TotalSource.

  • Draw & Commission: Payroll is based on "Cash In" from sales, with a Draw program available to stabilize income as you build your funnel.
  • Performance Bonuses: Additional incentive pay for hitting Assignment, Monthly, Quarterly, and Annual targets.
  • Benefits:
    • Health, Dental, and Vision Insurance
    • 401(k) with Company Match
    • Life Insurance
    • Paid Time Off (PTO)

 

Qualifications

  • Experience: 1-2 years of sales experience preferred (or equivalent education).
  • Mindset: A self-starter who can manage their own schedule without being micromanaged.
  • Skills: Proficient in Excel, scanning, email, and PDF management. Strong ability to calculate discounts and commissions accurately.
  • Communication: Persuasive verbal skills and clear, professional written communication.
  • Requirements: Valid Driver’s License and Auto Insurance.

 

Why Guide Book Publishing?

We serve the communication needs of over 800 micro-communities. If you are looking for a role that balances the freedom of remote work with the fast-paced nature of community-based sales, we want to talk to you.


Physical Demands and Work Environment:

  • Requires Valid Driver’s License and Auto Insurance
  • Frequently required to sit and utilize a keyboard and phone.


The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.