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Remote Call Center Agent Jobs in Beloit, WI (NOW HIRING)

Staples, Inc.

Customer Service Representative

Rockford, IL · On-site +1

$16 - $21.75/hr

This position is a minimum of 4 days in the office at our Lincolnshire, IL location with flexibility for remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ...

Staples, Inc.

Customer Service Representative

Loves Park, IL · On-site +1

$15.25 - $20.75/hr

This position is a minimum of 4 days in the office at our Lincolnshire, IL location with flexibility for remote work on Fridays. Staples is business to business. Youre what binds us together. At ...

Staples, Inc.

Customer Service Representative

Loves Park, IL · On-site +1

$15.25 - $20.75/hr

This position is a minimum of 4 days in the office at our Lincolnshire, IL location with flexibility for remote work on Fridays. Staples is business to business. Youre what binds us together. At ...

Staples, Inc.

Customer Service Representative

Rockford, IL · On-site +1

$14.75 - $20/hr

This position is a minimum of 4 days in the office at our Lincolnshire, IL location with flexibility for remote work on Fridays. Staples is business to business. Youre what binds us together. At ...

Staples, Inc.

Customer Service Representative

Loves Park, IL · On-site +1

$15.25 - $20.75/hr

This position is a minimum of 4 days in the office at our Lincolnshire, IL location with flexibility for remote work on Fridays. Staples is business to business. Youre what binds us together. At ...

Staples, Inc.

Customer Service Representative

Roscoe, IL · On-site +1

$15.50 - $21.25/hr

This position is a minimum of 4 days in office with flexibility for remote work on Fridays. Join a team that powers everyday impact. Quill, a Staples company, is looking for a driven Inside Sales ...

Staples, Inc.

Customer Service Representative

Rockford, IL · On-site +1

$14 - $19.25/hr

This position is a minimum of 4 days in office with flexibility for remote work on Fridays. Join a team that powers everyday impact. Quill, a Staples company, is looking for a driven Inside Sales ...

Staples, Inc.

Customer Service Representative

Loves Park, IL · On-site +1

$15.25 - $20.75/hr

This position is a minimum of 4 days in the office at our Lincolnshire, IL location with flexibility for remote work on Fridays. Staples is business to business. Youre what binds us together. At ...

Staples, Inc.

Customer Service Representative

Rockford, IL · On-site +1

$14.75 - $20/hr

This position is a minimum of 4 days in office with flexibility for remote work on Fridays. Join a team that powers everyday impact. Quill, a Staples company, is looking for a driven Inside Sales ...

Staples, Inc.

Customer Service Representative

Rockford, IL · On-site +1

$14.75 - $20/hr

This position is a minimum of 4 days in office with flexibility for remote work on Fridays. Join a team that powers everyday impact. Quill, a Staples company, is looking for a driven Inside Sales ...

Staples, Inc.

Customer Service Representative

Rockford, IL · On-site +1

$16 - $21.75/hr

This position is a minimum of 4 days in the office at our Lincolnshire, IL location with flexibility for remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ...

Staples, Inc.

Customer Service Representative

Rockford, IL · On-site +1

$16 - $21.75/hr

This position is a minimum of 4 days in office with flexibility for remote work on Fridays. Join a team that powers everyday impact. Quill, a Staples company, is looking for a driven Inside Sales ...

Staples, Inc.

Customer Service Representative

Roscoe, IL · On-site +1

$15.50 - $21.25/hr

This position is a minimum of 4 days in the office at our Lincolnshire, IL location with flexibility for remote work on Fridays. Staples is business to business. Youre what binds us together. At ...

Staples, Inc.

Customer Service Representative

Rockford, IL · On-site +1

$14.50 - $19.50/hr

This position is a minimum of 4 days in office with flexibility for remote work on Fridays. Join a team that powers everyday impact. Quill, a Staples company, is looking for a driven Inside Sales ...

Staples, Inc.

Customer Service Representative

Rockford, IL · On-site +1

$14 - $19.25/hr

This position is a minimum of 4 days in the office at our Lincolnshire, IL location with flexibility for remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ...

Staples, Inc.

Customer Service Representative

Rockford, IL · On-site +1

$16 - $21.75/hr

This position is a minimum of 4 days in the office at our Lincolnshire, IL location with flexibility for remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ...

Staples, Inc.

Customer Service Representative

Rockford, IL · On-site +1

$16 - $21.75/hr

This position is a minimum of 4 days in the office at our Lincolnshire, IL location with flexibility for remote work on Fridays. Staples is business to business. Youre what binds us together. At ...

Staples, Inc.

Customer Service Representative

Rockford, IL · On-site +1

$16 - $21.75/hr

This position is a minimum of 4 days in the office at our Lincolnshire, IL location with flexibility for remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ...

Staples, Inc.

Customer Service Representative

Rockton, IL · On-site +1

$15.75 - $21.25/hr

This position is a minimum of 4 days in office with flexibility for remote work on Fridays. Join a team that powers everyday impact. Quill, a Staples company, is looking for a driven Inside Sales ...

Staples, Inc.

Customer Service Representative

Rockford, IL · On-site +1

$16 - $21.75/hr

This position is a minimum of 4 days in office with flexibility for remote work on Fridays. Join a team that powers everyday impact. Quill, a Staples company, is looking for a driven Inside Sales ...

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All JobsCall Center Agent JobsRemote Call Center Agent JobsRemote Call Center Agent Jobs in Beloit, WI

Remote Call Center Agent information

See Beloit, WI salary details

$10

$16

$24

How much do remote call center agent jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for remote call center agent in Beloit, WI is $16.84, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $18.56 per hour, depending on experience, location, and employer.

What is a remote call center agent?

Remote Call Center Agents are professionals who handle customer service, sales, or support inquiries over the phone or through digital channels, but they work from home or another remote location instead of a physical call center. They use specialized software to access company systems, answer calls, resolve issues, and provide information to customers. This role requires strong communication skills, a reliable internet connection, and the ability to work independently. Remote agents often enjoy flexible schedules and the convenience of working from their chosen environment.

What does a remote call center agent do?

As a remote call center agent, your responsibilities are to answer questions from customers, provide customer service for inbound calls, and make outbound calls to customers regarding sales, orders, billing information, and other quality assurance issues. If your responsibilities include tasks related to being a sales representative, you may follow up on leads generated by other sales reps or marketing managers. When you are unable to answer questions for a client or customer, you pass them off to a more experienced home-based representative or manager.

What are the key skills and qualifications needed to thrive as a remote call center agent, and why are they important?

To thrive as a Remote Call Center Agent, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and headset technology is typically required. Strong problem-solving abilities, patience, and self-motivation are crucial soft skills for success in a remote environment. These competencies ensure efficient customer service, high satisfaction rates, and effective performance while working independently.

What are some common challenges faced by remote call center agents, and how can they be effectively managed?

Remote call center agents often face challenges such as maintaining consistent communication with their team, handling technical issues, and staying motivated in a home environment. To manage these challenges, agents can utilize collaboration tools like team chat platforms, ensure a reliable internet connection, and establish a dedicated workspace to minimize distractions. Regular check-ins with supervisors and participation in virtual team meetings also help foster a sense of community and support, making it easier to stay engaged and informed.
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Remote Call Center Agent jobs near you
Infographic showing various Remote Call Center Agent job openings in Beloit, WI as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,023 per year, or $16.8 per hour.

Customer Service Representative

Rockford, IL • On-site, Remote

Staples, Inc.
Retail • 10K+ employees
Learn more about Staples, Inc.external

$16 - $21.75/hr

Full-time

Re-posted 21 days ago

Staples rating

5.7

Company rating: 5.7 out of 10

Based on 643 frontline employees who took The Breakroom Quiz

461st of 740 rated retailers

Job description

This position is a minimum of 4 days in the office at our Lincolnshire, IL location with flexibility for remote work on Fridays.

Join a team that powers everyday impact.

Quill, a proud member of the Staples family of brands, is looking for an Inside Sales Account Manager to grow and manage a portfolio of business customers across North America. In this role,youllbuild meaningful customer relationships, uncover new opportunities, and help businesses find the products, programs, and solutions they need to run smoothly. This is a strong opportunity for someone who enjoys consultative selling, thrives in a performance-driven environment, and wants to make a measurable impact with a trusted brand.

Whatyoullbe doing:

  • Serve as the primary point of contact for customers and build long-term relationships that support retention and growth.
  • Manage an established book of business through consistent pipeline discipline, account planning, and productivity.
  • Drive sales and profitability within existing accounts byidentifyingcustomer needs and recommending relevant solutions.
  • Make outbound sales calls to engage customers, expand relationships, and uncover new business opportunities.
  • Educate customers on Quill products, programs, consolidation opportunities, and value-added services.
  • Collaborate with internal business partners to maximize account potential and deliver an easy, seamless customer experience.
  • Conduct meaningful sales conversations with high-value customers to increasesalesacross categories.
  • Review account performance, revenue analytics, and profitability to support financially sound sales decisions.
  • Identifyunder-penetrated product categories and develop strategies to grow year-over-year revenue and gross profit.
  • Consistently meet or exceed productivity metrics, activity goals, and key performance indicators.

What you bring to the table:

  • Motivation to build customer relationships that create measurable value and growth.
  • Clear, confident communication with customers and internal partners across calls, follow-up, and solution-focused conversations.
  • Curiosity and strong listening skills to understand customer needs, ask thoughtful questions, and uncover opportunities.
  • A problem-solving mindset with the ability to connect customer needs to relevant products, programs, or solutions.
  • Comfort making outbound calls, engaging customers, and continuing forward after rejection or setbacks.
  • Strong organization, time management, and follow-through when balancing customer conversations, priorities, and activity goals.
  • Adaptability and willingness to learn quickly as customer needs, business priorities, or sales approaches change.
  • A customer-first approach focused on creating a positive, helpful, and professional experience in every interaction.
  • Collaborative mindset with a willingness to share ideas, apply feedback, and learn from managers, peers, and business partners.
  • Composure and critical thinking when prioritizing next steps, solving customer challenges, and supporting sales goals.

Whatsneeded-Basic Qualifications:

  • Associate degree,bachelorsdegree, or equivalent work experience.

Whatsneeded-Preferred Qualifications:

  • 1+ years of sales, account management, customer service, or other relevant business experience.
  • Experience managing customer accounts, buildingpipeline, or supporting revenue growth.
  • Experience using Microsoft Office, CRM tools, or sales productivity systems.
  • Experience conducting outbound calls or virtual sales conversations.

The salary rangerepresentsthe expected compensation for this role at the time of posting. The specificbasepay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity.Some roles may also be eligible for overtime pay,in accordance withfederal and state requirements.

#LI-JR1

At Staples, inclusion is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers expectations through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
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      Job Industries
      • Customer Service

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      About Staples

      Sourced by ZipRecruiter

      Staples is the country's largest operator of office supplies superstores, offering a vast selection of products at low prices, primarily to small business owners. The company has a strong online presence and operates over 994 stores in the U.S. and 40 warehouses/fulfillment centers. The company was founded by Leo Kahn and Thomas G. Stemberg, and opened its first store in Brighton, Massachusetts on May 1, 1986. By 1996, it had reached the Fortune 500, and later acquired the office supplies company Quill Corporation. Staples provides office and school supplies, office furnishings, electronics, software, snack and beauty products, as well as offering printing and technological services. The company has a strong commitment to innovation and customer service.

      Industry

      Retail

      Company size

      10,000+ Employees

      Headquarters location

      Framingham, MA, US

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