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Remote Call Center Agent Jobs in Anderson, SC (NOW HIRING)

... remote contract opportunity supporting individuals with healthcare coverage questions, applications, eligibility, and plan updates. This call center role is a great fit for customer service ...

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How much do remote call center agent jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote call center agent in Anderson, SC is $15.76, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $17.40 per hour, depending on experience, location, and employer.

What does a remote call center agent do?

As a remote call center agent, your responsibilities are to answer questions from customers, provide customer service for inbound calls, and make outbound calls to customers regarding sales, orders, billing information, and other quality assurance issues. If your responsibilities include tasks related to being a sales representative, you may follow up on leads generated by other sales reps or marketing managers. When you are unable to answer questions for a client or customer, you pass them off to a more experienced home-based representative or manager.

What are the key skills and qualifications needed to thrive as a remote call center agent, and why are they important?

To thrive as a Remote Call Center Agent, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and headset technology is typically required. Strong problem-solving abilities, patience, and self-motivation are crucial soft skills for success in a remote environment. These competencies ensure efficient customer service, high satisfaction rates, and effective performance while working independently.

What is a remote call center agent?

Remote Call Center Agents are professionals who handle customer service, sales, or support inquiries over the phone or through digital channels, but they work from home or another remote location instead of a physical call center. They use specialized software to access company systems, answer calls, resolve issues, and provide information to customers. This role requires strong communication skills, a reliable internet connection, and the ability to work independently. Remote agents often enjoy flexible schedules and the convenience of working from their chosen environment.

Can you work from home as a remote call center agent?

Remote call center agents typically work from home, handling customer service calls using a computer and phone or headset. Employers often require a quiet workspace, reliable internet, and sometimes specific certifications or training. This setup allows for flexible schedules and eliminates commuting time.

What are some common challenges faced by remote call center agents, and how can they be effectively managed?

Remote call center agents often face challenges such as maintaining consistent communication with their team, handling technical issues, and staying motivated in a home environment. To manage these challenges, agents can utilize collaboration tools like team chat platforms, ensure a reliable internet connection, and establish a dedicated workspace to minimize distractions. Regular check-ins with supervisors and participation in virtual team meetings also help foster a sense of community and support, making it easier to stay engaged and informed.
What are the most commonly searched types of Call Center Agent jobs in Anderson, SC? The most popular types of Call Center Agent jobs in Anderson, SC are:
What cities near Anderson, SC are hiring for Remote Call Center Agent jobs? Cities near Anderson, SC with the most Remote Call Center Agent job openings:
Infographic showing various Remote Call Center Agent job openings in Anderson, SC as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 21% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,780 per year, or $15.8 per hour.

Health Insurance Representative

AppleOne

Greenville, SC • Remote

$17/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 2 days ago

New


Job description

Job Summary
We are seeking a Health Insurance Representative for a temporary remote contract opportunity supporting individuals with healthcare coverage questions, applications, eligibility, and plan updates. This call center role is a great fit for customer service professionals who are empathetic, detail-oriented, and comfortable working in a structured, compliance-focused environment.
As a Health Insurance Representative, you will help callers navigate important healthcare coverage needs while using multiple systems, following established procedures, and protecting sensitive information. This opportunity offers paid training, a consistent weekday training schedule, and the chance to build valuable experience in the insurance and healthcare support industry.
Key Responsibilities
- Answer inbound calls from individuals seeking assistance with healthcare coverage options, eligibility, applications, and account updates.
- Process enrollments, terminations, life event changes, and demographic updates accurately in system applications.
- Document customer interactions clearly and completely while following established procedures.
- Provide compliant support related to health plan information and customer inquiries.
- Escalate complex issues as needed while following privacy, security, and HIPAA protocols.
- Participate in training, team meetings, and updates to stay current on system changes and policy requirements.
Compensation and Benefits
- Pay rate: $17.00 per hour.
- Employment type: Temporary contract assignment.
- Assignment length: September through the end of December.
- Work arrangement: Remote, must be located in the United States.
- Training schedule: Monday through Friday, 8:00 AM to 4:30 PM ET.
- Training duration: 45 days with 100% attendance required.
- On-camera participation is required during training, meetings, and job preview.
- Occasional Saturdays may be required during enrollment periods.


Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
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Company Description

This company offers growth and a great group of people to work with.


AppleOne logo

About AppleOne

Sourced by ZipRecruiter

AppleOne is a renowned staffing service based in Glendale, California, USA. Positioned in the Human Resources industry, the company offers extensive staffing and recruiting solutions, such as temporary, full-time, and part-time placement, to companies across diverse industry sectors. The company was established by Bernie Howroyd in 1964, launching the business to aid others in finding excellent jobs and companies in finding excellent people.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Glendale, CA, US

Year founded

1964