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Remote Call Center Agent Jobs in Amherst, NH (NOW HIRING)

ERM

Right of Way (ROW) Agent (Field Based)

Londonderry, NH · On-site +1

$34.19 - $40.20/hr

Ability to work in remote locations for long periods of time; * Excellent interpersonal skills and ... We call this capability our "boots to boardroom" approach for its comprehensive service model that ...

Connection

Principal AI Solutions Advisor

Concord, NH · Remote

Overview What We Do CNXN Helix Center at Connection Inc., is at the forefront of AI innovation ... This is a remote or hybrid opportunity preferably based near our corporate offices in Merrimack, NH ...

Connection

Principal AI Solutions Advisor

Concord, NH · On-site +1

$138K - $179K/yr

What We Do CNXN Helix Center at Connection Inc., is at the forefront of AI innovation, offering ... This is a remote or hybrid opportunity preferably based near our corporate offices in Merrimack, NH ...

Connection

Principal AI Solutions Advisor

Concord, NH · On-site +1

$138K - $179K/yr

Overview What We Do CNXN Helix Center at Connection Inc., is at the forefront of AI innovation ... This is a remote or hybrid opportunity preferably based near our corporate offices in Merrimack, NH ...

Liberty Mutual

Remote Inside Sales Representative

Lowell, MA · On-site +1

$55K - $75K/yr

... Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive ... Job Details As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting ...

Liberty Mutual

Remote Inside Sales Representative

Nashua, NH · On-site +1

$55K - $75K/yr

... Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive ... Job Details As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting ...

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How much do remote call center agent jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for remote call center agent in Amherst, NH is $17.68, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $19.52 per hour, depending on experience, location, and employer.

What is a remote call center agent?

Remote Call Center Agents are professionals who handle customer service, sales, or support inquiries over the phone or through digital channels, but they work from home or another remote location instead of a physical call center. They use specialized software to access company systems, answer calls, resolve issues, and provide information to customers. This role requires strong communication skills, a reliable internet connection, and the ability to work independently. Remote agents often enjoy flexible schedules and the convenience of working from their chosen environment.

What does a remote call center agent do?

As a remote call center agent, your responsibilities are to answer questions from customers, provide customer service for inbound calls, and make outbound calls to customers regarding sales, orders, billing information, and other quality assurance issues. If your responsibilities include tasks related to being a sales representative, you may follow up on leads generated by other sales reps or marketing managers. When you are unable to answer questions for a client or customer, you pass them off to a more experienced home-based representative or manager.

What are the key skills and qualifications needed to thrive as a remote call center agent, and why are they important?

To thrive as a Remote Call Center Agent, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and headset technology is typically required. Strong problem-solving abilities, patience, and self-motivation are crucial soft skills for success in a remote environment. These competencies ensure efficient customer service, high satisfaction rates, and effective performance while working independently.

What are some common challenges faced by remote call center agents, and how can they be effectively managed?

Remote call center agents often face challenges such as maintaining consistent communication with their team, handling technical issues, and staying motivated in a home environment. To manage these challenges, agents can utilize collaboration tools like team chat platforms, ensure a reliable internet connection, and establish a dedicated workspace to minimize distractions. Regular check-ins with supervisors and participation in virtual team meetings also help foster a sense of community and support, making it easier to stay engaged and informed.
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Remote Call Center Agent jobs near you
Infographic showing various Remote Call Center Agent job openings in Amherst, NH as of July 2026, with employment types broken down into 70% Full Time, and 30% Part Time. Highlights an 100% Remote job distribution, with an average salary of $36,775 per year, or $17.7 per hour.

Customer Service Representative- Part Time Customer Service Representative/Call Center Rep (Remote)

Concord, NH • On-site, Remote

Automated Health Systems, Inc.
IT Services • 501 - 1,000 employees

6.0

Company rating: 6.0 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

194th of 226 rated it services

Paid breaks

Recommended by parents

Respectful managers

Learn more about Automated Health Systems, Inc.external

$16 - $22/hr

Part-time

Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

Automated Health Systems has Customer Service Representative positions available. These positions are remote/onsite however you will be required to pick up in East Providence, RI
Hours: Part Time 1:00pm - 6:00pm Monday - Friday
Responsibilities:
  • Assisting individuals with information and support regarding benefits.
  • Providing accurate and consistent information.
  • Providing quality customer service and support.

Benefits:
  • Dental/Vision/401(k)/Paid Time Off
  • Employee Wellness Program
  • Comprehensive and ongoing training
  • Strong company culture with career growth opportunities

Qualifications:
  • Minimum 2 years' experience in a call center environment required.
  • Experience in health/human services and knowledge of Medicaid preferred.
  • Strong PC proficiency required.
  • High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.
  • Bilingual skills a plus.

AHS is an Equal Opportunity Employer.
Please visit our website for more information: www.automated-health.com
"The Enlightened Choice in Health Service Management"

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