Agency Service Representative
OR · Remote
You should apply - even if you don't match every single requirement! We're known as an auto glass ... Remote Work Schedule: Monday - Friday, 11:30 AM - 8:00 PM Eastern Time What you will do * Provide ...
Agency Service Representative
OR · Remote
You should apply - even if you don't match every single requirement! We're known as an auto glass ... Remote Work Schedule: Monday - Friday, 11:30 AM - 8:00 PM Eastern Time What you will do * Provide ...
Regional People Business Partner
OR · Remote
You should apply - even if you don't match every single requirement! We're known as an auto glass ... Expected Work Location : remote * This position will support our Northeast territory (Maine, New ...
Regional People Business Partner
OR · Remote
You should apply - even if you don't match every single requirement! We're known as an auto glass ... Expected Work Location : remote * This position will support our Northeast territory (Maine, New ...
AVP, Commercial Sales GTM
OR · Remote
You should apply - even if you don't match every single requirement! We're known as an auto glass ... (Remote) : It is expected that you will primarily perform work remotely. You may be asked to travel ...
AVP, Commercial Sales GTM
OR · Remote
You should apply - even if you don't match every single requirement! We're known as an auto glass ... (Remote) : It is expected that you will primarily perform work remotely. You may be asked to travel ...
Remote Caliber Auto Glass information
What does a Remote Caliber Auto Glass technician do?
A Remote Caliber Auto Glass technician is responsible for repairing and replacing automotive glass, such as windshields, side windows, and rear windows, often by traveling to the customer's location. They assess the extent of damage, recommend appropriate solutions, and ensure the installation meets safety and quality standards. Additionally, they handle necessary paperwork, communicate with customers about care instructions, and may assist with insurance claims related to auto glass services. This role requires technical skills, attention to detail, and excellent customer service abilities.
What are some common challenges faced when working remotely as a Caliber Auto Glass technician, and how can they be managed?
Remote Caliber Auto Glass technicians often face challenges such as coordinating with customers across various locations and managing their own schedules efficiently. Since much of the work is performed outside of a traditional shop environment, technicians must be adept at problem-solving in the field, especially when unexpected vehicle or weather conditions arise. Staying organized, maintaining clear communication with the support team and customers, and ensuring all necessary tools and materials are stocked before appointments are key strategies for success. Building strong time management skills and leveraging company-provided resources can help technicians deliver high-quality service while working independently.
What are the key skills and qualifications needed to thrive as a Remote Caliber Auto Glass Technician, and why are they important?
To thrive as a Remote Caliber Auto Glass Technician, you need strong technical skills in glass installation and repair, a valid driver’s license, and often a high school diploma or equivalent. Familiarity with tools like glass removal kits, adhesive systems, and digital scheduling or invoicing software is typically required. Excellent customer service, attention to detail, and time management make someone stand out in this role. These skills ensure safe, high-quality repairs, positive customer experiences, and efficient, independent work in remote or mobile environments.
What is the difference between Remote Caliber Auto Glass vs Mobile Auto Glass Technician?
| Aspect | Remote Caliber Auto Glass | Mobile Auto Glass Technician |
|---|---|---|
| Certifications | Auto glass installation certification, driver’s license | Auto glass installation certification, driver’s license |
| Work Environment | Remote scheduling, customer sites, repair shops | On-site customer locations, repair shops |
| Industry Usage | Auto glass repair and replacement services | Auto glass repair and replacement services |
Both roles involve auto glass repair and replacement, requiring similar certifications and working in customer locations. The main difference is that Remote Caliber Auto Glass often offers remote scheduling and coordination, while Mobile Auto Glass Technicians typically work directly at customer sites without centralized scheduling platforms.
What are the most commonly searched types of Caliber Auto Glass jobs in Oregon? The most popular types of Caliber Auto Glass jobs in Oregon are:
What are popular job titles related to Remote Caliber Auto Glass jobs in Oregon? For Remote Caliber Auto Glass jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Remote Caliber Auto Glass jobs in Oregon look for? The top searched job categories for Remote Caliber Auto Glass jobs in Oregon are:
What cities in Oregon are hiring for Remote Caliber Auto Glass jobs? Cities in Oregon with the most Remote Caliber Auto Glass job openings:
Safelite rating
6.6
Based on 243 frontline employees who took The Breakroom Quiz
197th of 345 rated vehicle maintenance
Job description
Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.
Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.
A Brief Overview
The Agency Service Representative is responsible for resolving escalated policyholder and agent concerns by partnering with local Safelite field leaders and other internal departments to provide a solution. They should respond promptly and professionally to all emails, phone calls and inquiries from agents, contact center and field partners. They will also be expected to document their interactions in Salesforce.
Work Location: Remote
Work Schedule: Monday - Friday, 11:30 AM - 8:00 PM Eastern Time
What you will do
- Provide exclusive concierge / white label service to Mega accounts answering line on behalf of insurance clients
- Provides white glove solutions to State Farm and other Top 10 carriers, through digital & proactive agent communication while partnering with the Solutions Sales team
- Specialized service and initiatives aimed toward unique insurance carrier requests
- Responds promptly and professionally to all emails, phone calls and inquiries from agents, contact center and field partners, handling them from a tactical stand point to allow sales team to focus on relationship building
- Data clean up / documents customer interaction in Salesforce
- Other duties assigned by management
Qualifications
Requirements
- High School Diploma
- 1-3 years of experience
- Prior customer service experience
- Strong communication skills (both verbal and written)
- Microsoft Office (Word, Excel and PowerPoint)
Preferred
- Salesforce experience
Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.
#LI-remote #LI-NO1
About Safelite
Sourced by ZipRecruiter
Industry
Retail
Company size
10,000+ Employees
Headquarters location
Columbus, OH, US
Year founded
1947