2

Remote Cala Jobs in Texas (NOW HIRING)

This is a remote position supporting multiple full service hotels within the Caribbean and Latin ... Minimum of 1 year experience in the Hospitality, preferably in Hotel Management, CALA Region

Remote Cala information

What is a remote cala?

Remote CALAs typically refer to 'Remote Client Account Liaison Associates' or similar roles that involve managing client accounts, communications, and support tasks from a remote location. These professionals act as a bridge between clients and the company, helping to address client inquiries, manage accounts, and ensure client satisfaction. Working remotely allows CALAs to perform their duties from anywhere with a reliable internet connection, utilizing digital tools for communication and project management. This role is especially valuable for organizations with distributed teams or global clientele. Responsibilities may vary depending on the industry, but strong communication and organizational skills are essential.

What are some common challenges faced by remote cala professionals, and how can they effectively overcome them?

Professionals in a remote Cala role often face challenges such as coordinating with globally distributed teams, managing time zone differences, and maintaining clear communication. To overcome these, it’s important to establish regular check-ins, use collaborative tools effectively, and set clear expectations with colleagues. Additionally, proactively documenting work and sharing updates helps keep everyone aligned, while seeking feedback ensures continuous improvement and strong team cohesion.

What are the key skills and qualifications needed to thrive as a remote cala, and why are they important?

To thrive as a Remote Call Center Agent, you need excellent communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency is often required. Patience, problem-solving skills, and the ability to remain calm under pressure set top performers apart. These skills are essential for delivering effective customer support and maintaining high satisfaction in a remote work environment.

What is the difference between Remote Cala vs Remote Customer Support Specialist?

AspectRemote CalaRemote Customer Support Specialist
Required CredentialsCustomer service experience, basic technical skillsCustomer service experience, communication skills, sometimes certifications in support tools
Work EnvironmentRemote, flexible hours, tech-focusedRemote, flexible hours, client-facing communication
Industry UsageTech companies, SaaS providersRetail, telecom, tech companies
Common Search/ComparisonYesYes

Remote Cala and Remote Customer Support Specialist roles both involve assisting customers remotely. Cala typically emphasizes technical support within tech or SaaS companies, requiring basic technical skills. Customer Support Specialists may work across various industries, focusing on communication and problem-solving. While both are remote roles, Cala often involves more technical troubleshooting, whereas Customer Support Specialists handle general inquiries. Understanding these differences helps job seekers find roles aligned with their skills and industry preferences.

What job categories do people searching Remote Cala jobs in Texas look for?

The top searched job categories for Remote Cala jobs in Texas are:

Infographic showing various Remote Cala job openings in Texas as of August 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

VP of Revenue Strategy (100% Remote)

Dallas, TX • On-site, Remote

Remington
Apparel Manufacturing • 1 - 10 employees

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago


Job description

  • Position: VP of Revenue Strategy
  • Work Type: 100% Remote - USA
  • Travel: Up to 50% travel for meetings, leadership development, community engagement, and market-related activities
  • Job Type: Manager Level, Full-Time, Permanent
  • Base Salary: Commensurate with experience, qualifications, and market alignment
  • Bonus: Up to 35% Annual incentive plan tied to performance metrics
  • Leadership & Team Structure: This position reports to EVP of Revenue Strategy.
  • Hotel Portafolio: Oversight of multiple Area Directors of Review Strategy for hotels across the United States and Caribbean and Latin America (CALA) region. Ability to effectively support and adapt to the operational, sales, and strategic needs of hotels throughout the portfolio. CALA Region - 30%; USA - 70%

About Remington Hospitality: Remington Hospitality, a U.S.-based, third-party hotel management company founded in 1968, with operations across the United States and the Caribbean and Latin America (CALA) region. In CALA, Remington manages branded and independent properties in Mexico, the Dominican Republic, Puerto Rico, and the Cayman Islands, with continued regional growth planned. Today, Remington manages 100+ hotels across 30 states and 26 brands, delivering strong financial discipline, brand compliance, and operational accountability while fostering a collaborative, performance-driven culture focused on long-term success and professional growth.
Position Summary: The Vice President of Revenue Strategy is responsible for leading revenue optimization initiatives across a diverse hotel portfolio by partnering closely with Ownership, Operations, and Sales leadership teams to drive profitability, market share growth, and overall business performance. This role provides strategic guidance to ownership groups and corporate executives through regular performance reviews, data-driven recommendations, and property-specific insights. The VP develops and executes pricing, distribution, and inventory strategies, analyzes market trends and competitive dynamics, and identifies opportunities to maximize revenue across all channels. Additionally, the position plays a key role in budgeting, forecasting, RFP processes, owner reporting, and revenue strategy education, while fostering collaboration, accountability, and innovation in alignment with Remington's core guiding principles: Be Ethical, Profitable, Innovative, Tenacious, and Engaging.
Key Responsibilities:
  • Hotel Portafolio - CALA Region - 30%; USA - 70%
  • Collaborate and work with Ownership, Operations and Sales leadership to address concerns for a hotel and work collectively to resolve them
  • Present to Owners on a monthly/quarterly/yearly basis and as needed, particularly in the growing CALA region
  • Provide specific property insight to the corporate executive team
  • Maximize total revenues and market share index through developing pricing, restrictions, mix of sales and channel visibility
  • Test and measure all rate strategies to drive RPI growth weekly, monthly and yearly
  • Analyze data to interpret market trends, market dynamics, strategy changes, and optimum mix of sales, etc.
  • Lead by example through Remington's five essential guiding principles: Be Ethical, Profitable, Innovative, Tenacious and Engaging
  • Participate and present in companywide calls
  • Monitor Parity across a portfolio of hotels
  • Monitor competitive pricing across all channels and products
  • Assist the team in understanding and applying the dynamics of local markets and demand generators
  • Assist as needed in the yearly RFP process
  • Assist as needed in the yearly budgeting process and goal setting process
  • Assist as needed in reporting to ownership
  • Other duties as assigned

Requirements:
  • 10+ years of Revenue Management Experience
  • Four-year college degree or equivalent experience
  • Ability to build relationships among team members and across brand, corporate and property
  • Knowledge about various Revenue Management systems, processes, and support resources
  • Effective communication and presentation skills
  • Experience collaborating with ownership, upper management, and corporate executive team
  • Strong Excel Skills
  • Travel required as needed
  • Attention to details with strong organizational and efficient time management skills
  • Consistent professional attitude and behavior with effective listening and strong communication skills
  • Proficient in MS Office (Outlook, PowerPoint, Word) and able to travel up to 60%.
  • Ability to satisfy the legal requirements for employment within the jurisdiction
  • Experience managing an international portfolio is required
  • Bilingual: English and Spanish. Proficiency in spoken and written Spanish is ideal but not required

Compensation & Benefits
  • Base Salary: commensurate with experience, qualifications, and market alignment
  • Bonus: Up to 35% Annual incentive plan tied to performance metrics
  • Health Benefits: Medical, dental, and vision insurance
  • Retirement: 401(k) with company match
  • Time Off: Paid vacation, holidays, and personal days
  • Perks: Discounted hotel stays across the portfolio
  • Growth: Career development and advancement opportunities
  • Culture: People-first environment focused on excellence and innovation

This job description is not an exhaustive list of all job functions that are required of an employee in this position. Therefore, other duties may be asked of an employee in this position from time to time.
Physical Requirements
  • Ability to work in a standard office environment.
  • Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
  • Occasional standing and walking throughout the workday.
  • Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
  • Ability to communicate effectively verbally and in writing.
  • Occasionally required to stand, walk, bend, reach, or carry items.
  • Ability to lift and/or move 10-25 pounds as needed (e.g., files, office supplies).
  • Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
  • Ability to hear and participate in conversations and meetings, use phone and/or headset
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.